A:AnswerNo, unfortunately, there's no official update or setting to change the refresh rate on the Acer Predator Helios Neo 16S from its fixed 240Hz to 60Hz; the OLED panel on this specific model is locked at 240Hz for gaming.
A:AnswerYes, this laptop should do fine playing this game. The componenets should meet or exceed those requirements. We also recommend you post your question on the Acer community forum at community.acer.com. This is a very good peer-to-peer forum for questions and answers on Acer products.
A:AnswerYou can't change the refresh rate on the PHN16S-71-98RF because its OLED panel is fixed at 240Hz, a hardware. We have no information on whether this will change in the future.
A:AnswerYou will need an HDMI 2.1 cable or DP cable v1.4. If you are using one of these type cables and still cannot get the 3440x1440 resolution, please contact our support team at 1-866-695-2237 for assistance.
A:AnswerAcer can recommend using the included 230W AC adapter with this Predator laptop. While it may be possible to change out the adapter, we suggest you post your question on the Acer community forum at community.acer.com. This is a very good peer-to-peer forum for questions and answers on Acer products.
A:AnswerYes, the keyboard lighting on the PHN16S-71-98RF is customizable through the included PredatorSense software, allowing for 4-zone RGB backlighting customization, including color and effects.
A:AnswerYes, the PHN16S-71-98RF supports USB-C to DisplayPort 2K (2560x1440 or 2560x1600) at 240Hz. This model has multiple USB-C ports, including a Thunderbolt 4 port, which are capable of this output.
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