A:AnswerHello John, the contact information for the refurbished product support is:
Gierd
[email protected]
956-405-6456
We apologize for the inconvenience.
A:AnswerRecertified products can be demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified. With that said, these should be purchased with the expectation of some possible cosmetic issues, but the product should be in working condition. If the condition is not what you expected, please contact the reseller to inquire about your return/swap options.
A:AnswerRefurbished products come with a 90-day warranty against hardware defects. This warranty is provided by Gierd and here is their contact information:
Gierd
[email protected]
956-405-6456
A:AnswerRecertified products can be demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified. With that said, these should be purchased with the expectation of some possible cosmetic issues, but the product should be in working condition. If the condition is not what you expected, please contact the reseller to inquire about your return/swap options.
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