Questions & Answers

Q: QuestionDoes this laptop have a built-in microphone?

• A:Answer Yes, this laptop has a built-in microphone.

Q: QuestionDoes this gaming laptop have a backlit keyboard?

• A:Answer Yes, this gaming laptop features a backlit keyboard.

Q: QuestionWhat is the refresh rate of the laptop display?

• A:Answer The refresh rate of the laptop display is 240Hz.

Q: QuestionHow many USB-A ports does this laptop have?

• A:Answer This laptop has two USB-A 3.2 ports.

Q: QuestionHow much system memory does this laptop have?

• A:Answer This laptop has 32 gigabytes of system memory.

Q: QuestionWhat kind of processor does this laptop use?

• A:Answer This laptop uses an Intel Core Ultra 9 275HX processor.

Q: QuestionIs the storage upgradable on this device?

Asked 3 months ago by Beto.

• A:Answer Yes, 2 M.2 slots for 2280 or 2230

  Answered 1 month ago by JcravageVerified Purchase

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Q: QuestionSo I know that they are reset to fabric settings but are the fans and the insides cleaned as well ?

Asked 6 months ago by Hanko.

• A:Answer This is a brand-new device and not refurbished.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionDoes the AC16251 (Alienware 16X Aurora 16") include a Thunderbolt port? It is supposed to per the dell website. Thank you.

Asked 7 months ago by Dellguy.

• A:Answer Yes, the 16X includes thunderbolt 4 but the 16 does not

  Answered 7 months ago by ArielSquid

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Q: QuestionHow long is the battery life?

Asked 7 months ago by Dan.

• A:Answer Around 6 hours streaming YouTube when the refresh rate is reduced to 60 Htz

  Answered 7 months ago by arielsquid

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Q: QuestionCan the ram be upgraded in this ?

Asked 7 months ago by Sm2020.

• A:Answer 64GB max https://dl.dell.com/content/manual30999784-alienware-16x-aurora-ac16251-owner-s-manual.pdf?language=en-us Page 15

  Answered 7 months ago by Anonymous

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Q: QuestionIs this a metal chassis or a plastic one?

Asked 8 months ago by RachaelS.

• A:Answer The laptop does have a metal chassis; however, the laptop is not a 100% metal. Top and bottom are metal while the palm rest area inside is relatively high quality plastic

  Answered 7 months ago by arielsquid

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Q: QuestionWhat is battery life if set to eco mode 60hz and integrated graphics used and no rgb and lowest brightness

Asked 2 weeks ago by Anonymous.

• A:Answer The battery life depends on the usage and the no.of applications/ service running. It varies from one device to another.

  Answered 1 week ago by YourDellTeam

  
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Q: QuestionMy question is, in which store is the laptop they have in Open Box promotion?

Asked 2 weeks ago by JeffersonS.

• A:Answer We recommend contacting nearby BestBuy store.

  Answered 3 days ago by YourDellTeam

  
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Q: QuestionWhere do you have the laptop to go and see it?

Asked 2 weeks ago by JeffersonS.

• A:Answer We recommend contacting the nearest BestBuy to confirm the availability of the laptop before a physical visit.

  Answered 2 weeks ago by YourDellTeam

  
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Q: QuestionWhat operating system is on this laptop?

Asked 1 month ago by Customer.

• A:Answer It is shipped with Windows 11 Home preinstalled.

  Answered 2 weeks ago by YourDellTeam

  
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Q: QuestionDose it have Bluetooth?

Asked 1 month ago by JustMe.

• A:Answer Yes

  Answered 1 month ago by JcravageVerified Purchase

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Q: QuestionDoes this have a fingerprint sensor/reader?

Asked 2 months ago by Will.

• A:Answer No

  Answered 1 month ago by JcravageVerified Purchase

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Q: QuestionCan the vram be upgraded?

Asked 2 months ago by Jcravage.

• A:Answer The VRAM cannot be upgraded. Here's why: The RTX 5060 in this laptop uses GDDR7 VRAM, which is soldered directly onto the GPU.

  Answered 2 months ago by YourDellTeam

  
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