Questions & Answers

Q: QuestionHow can I mount this webcam?

• A:Answer This webcam offers 3 mounting options: monitor clip, tripod, or desktop.

Q: QuestionDoes the Aluratek webcam have autofocus capabilities?

• A:Answer Yes, the webcam has auto focus to keep your videos clear.

Q: QuestionWhat operating systems is this webcam compatible with?

• A:Answer The webcam is compatible with Xbox, laptops and computers running MacOS and Windows.

Q: QuestionHow long is the USB cable for the Aluratek webcam?

• A:Answer This webcam comes with a 6ft USB cable.

Q: QuestionWhat is the maximum video resolution of the Aluratek webcam?

• A:Answer The maximum video resolution is 2592 x 1944.

Q: QuestionDoes this webcam have a built-in microphone?

• A:Answer Yes, this webcam has a built-in dual stereo noise cancelling microphone.

Q: QuestionCan autofocus be turned off for the Aluratek 2K webcam?

Asked 4 years ago by JulieS.

• A:Answer It's unfortunate that it cannot be turned off. Every application I use this for (Zoom, Touchcast, etc) gets this camera into major autofocus crisis. It perpetually focuses in and out and never settles on the subject. It's VERY annoying when doing a live webcast, as I am constantly coming in and out of focus. Never mind doing any sort of up-close demonstration with this camera. Wasted $119 on this product. Threw the box away just a little too early for this product.

  Answered 4 years ago by webcaster

  Helpful (12)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhen I use this Aluratek 2K webcam it makes the light harsh causing me to use very low light in the room, which makes the video a touch grainy. Is there any lens feature to stop down the way it washes out the image in daylight? Faulty camera?

Asked 5 years ago by Julie.

• A:Answer Terrible camera overall. No focus, no zoom, no lighting adjustments. Does not live up to Aluratec's website hype.

  Answered 4 years ago by egnurlaup

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs there an app that I need to download so I can fix the zoom out+ the light of the camera? I look really blurry!

Asked 4 years ago by Marco.

• A:Answer See this link to adjust some of the properties of the camera. https://aluratek.com/helpdesk/895100-Webcam-Image-Utility

  Answered 4 years ago by Aluratek

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow do I connect my wen cam to my phone

Asked 1 year ago by Jennymac.

• A:Answer The webcam will not work with a phone. These are designed for a computer. They must be plugged directly into a USB port on a computer. Contact [email protected] for more info. Thanks.

  Answered 1 year ago by Aluratek

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work ona regular tv?

Asked 2 years ago by ellie.

• A:Answer No. It’s designed for laptops and desktops primarily.

  Answered 1 year ago by EnziBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI lost the usb. Doesn't it use type C?

Asked 3 years ago by dbrown.

• A:Answer Micro-USB on the webcam.

  Answered 3 years ago by JoshVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionis it works with mac?

Asked 3 years ago by Macboy.

• A:Answer Yes it works with Mac and Windows

  Answered 3 years ago by Ross

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the USB a 3 or a 2?

Asked 4 years ago by Wxman.

• A:Answer USB 2.0

  Answered 3 years ago by JoshVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work on a smart tv using zoom app?

Asked 4 years ago by Melissa.

• A:Answer Is it plug and play with a TV?

  Answered 4 years ago by techgirl

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this or any webcam work with a TV? I want to be able to mirror Facetime to my TV from my phone or ipad. I want to be able to see the people at the other end on the TV while talking to them. Also would like to use this with Zoom on my TV thru Roku.

Asked 4 years ago by LAC.

• A:Answer I hope you found that zoom works. That’s what I use it for. I mirror my computer to the TV.

  Answered 4 years ago by Twilli173Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this camera compatible with an HP Pavilion 23 with Intel Pentium and Windows 10? Thanks

Asked 4 years ago by Svenskafan.

• A:Answer It's definitely compatible with windows 10 as of 12/01/20 and all patches/updates

  Answered 4 years ago by Charles

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you disable the microphone as i already have a nice one.

Asked 4 years ago by pinetreestate.

• A:Answer Just go to your volume/speaker settings to switch to your external microphone.

  Answered 3 years ago by RickVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI have a desktop computer with an Insignia TV/monitor screen. Will this webcam clip to the top of my Insignia?

Asked 5 years ago by CharlesTheGreat.

• A:Answer it should. i used mine on tv also

  Answered 4 years ago by Lucianfrg

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)