Your home for all the dealsShop new deals every day. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

Your price for this item is $34.99
The previous price was $39.99
Page Showing 1-20 of 184 questions
  • QuestionDoes this work with a TCL Roku TV or a Toshiba Fire TV?

    Asked by Fefe.

    • Answer Hello Fefe! Thanks for your question! If you are asking if the Fire Stick itself is compatible with these two TV models, it is compatible with any TV that has an open HDMI port so it would be. I hope this answers your question and you have an amazing day!

      Answered by Amazon Devices Customer Support

  • QuestionWhat tv's work with the Amazon fire stick?

    Asked by Anonymous.

    • Answer Hi! You can use this Fire Stick with any television with an available HDMI port and power outlet close for the USB power adapter. Hope this helps, Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWith Amazon fire stick third generation work on a 4K television?

    Asked by Anonymous.

    • Answer Hello, Thank you for your question about our Fire TV Stick 3rd generation. The Fire TV Stick 3rd generation will work on a 4K TV, however the output resolution will be reduced when streaming 4K content to no more than 1080p. The output resolution supported on the Fire TV Stick 3rd generation is 1080p and 720p up to 60fps. I hope this answers your question. Have an amazing day!

      Answered by Amazon Devices Customer Support

  • QuestionWhat is the difference in the 2021 3rd Gen release and the 4K HDR Firesticks that I purchased in 2021 that don't have the Nextflix, Disney, Prime, Hulu buttons on the remote?

    Asked by Felicia.

    • Answer 3rd Gen Nothing but more buttons on remote. 2021 3rd Gen is not 4k. 4k Max has a better process so it is faster. It also supports faster wifi and Live View Picture-in-Picture video.

      Answered by Daws

  • QuestionWhat channels do you get?

    Asked by Dave.

    • Answer Hi Dave! Enjoy favorites from Netflix, YouTube, Prime Video, Disney+, HBO Max, Apple TV+, Peacock, STARZ, SHOWTIME, Paramount+, and others. Stream live news, sports, and must-see shows. Access tens of thousands of HDR titles. Plus, play millions of songs through services like Amazon Music, Apple Music, Spotify, Pandora and iHeartRadio. Subscription fees may apply. Thanks for your question, have an amazing day!

      Answered by Amazon Devices Customer Support

  • Questiondoes this unit need a power outlet

    Asked by Nick.

    • Answer Hello Nick, yes it does need power. The Fire TV Stick comes with a USB cable to plug into a wall outlet, Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan the fire stick be hard wired with a Ethernet cable?

    Asked by joe.

    • Answer Hello joe and thank you for your question! This device does not have an Ethernet port on the device itself and is meant to be connected to a WiFi network. There is a separate adapter that allows you to have it connected via Ethernet but the device is sold separately. I hope this helps and that you have a superb day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes the fire tv stick has the option to download roku channel/roku tv?

    Asked by Eva.

    • Answer Hello Eva, you want to know if you are able to download roku channel on your Fire TV Stick 3rd Gen. In the Amazon App Store you are able to download roku channel to your Fire TV Stick 3rd Gen. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWill this allow me to play my tv sound through an echo dot? My tv is a TCL Roku.

    Asked by Mike.

    • Answer Hello Mike! Thanks for your question on using a Fire TV Stick with an Echo Dot. This depends entirely on your TV and if it is compatible with using Bluetooth speakers/headphones. Not all TVs have this as an option. The ability to link a Fire TV Stick and an Echo Dot is primarily to utilize Alexa's voice controls to control your Fire TV Stick using just your voice. You are also able to link up Echo Dots together to create stereo sound out of them. However, the sound coming directly from your Roku TV to the Echo is going to depend on your TVs settings for Bluetooth. I hope this answers your question and you have a phenomenal day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes it support Philo Streaming Service?

    Asked by moonutdad.

    • Answer Hi moonutdad! In regards to your question about Philo Streaming service being supported on the Fire TV Stick, the answer is yes! Getting Philo on a Fire Stick involves a few simple steps. All you need is a TV, a decent Wi-Fi connection, and, of course, the Fire Stick device. Here’s every step you’ll need to take: Plug your Fire Stick into your TV and turn it on. If you haven’t set up the device, make your way through the setup process and ensure the streaming stick is connected to the internet. Press the Home button on the Fire Stick remote and head to the Search bar at the top left. Type in Philo and scroll down to the streaming service app. Press the ‘Get’ button. The app will begin installing. Once complete, hit ‘Open’. I hope this answered your question, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this firestick have to be jailbreak or do I just hook it up to TV and ready to go thank you

    Asked by Bridget.

    • Answer Justed hook it up and your ready to go. If you want to jailbreak it, you can but you don't need to just to use it.

      Answered by RetireBoilermaker35

  • QuestionCan you stream spectrum tv on the fire stick

    Asked by Bt5150.

    • Answer Hello, Spectrum is not yet available with the Amazon Fire TV Stick. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionI have WiFi 5 at 866 Mbps and use a 3rd generation Fire Stick. Will the 4K Stick speed things up anyway? 2) Will the picture improve even with an older TV?

    Asked by WiFi5.

    • Answer Hi there! It's always hard to know exactly what kind of improvement someone will see, as there are so many factors in play. Generally, the Fire TV Stick 4K has newer hardware so even if you aren't taking advantage of the Wi-Fi 6 features the baseline experience should be more responsive. The 4K also has more RAM which can make switching apps take less time. Picture quality will likely be around the same unless your TV supports higher resolutions than the Fire TV Stick 3rd gen does. Personally, I can definitely notice the response difference between the Fire TV Stick 3rd gen and the Fire TV Stick 4K, with the 4K being a much smoother experience. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionCan you plug a Firestick into the back of my Denon AVR 3600 as a device? The sound hopefully would play through my AVR and the picture would go to my projector via HDMI cable plugged into the output port of the AVR. Is it possible to do this?

    Asked by Bob.

    • Answer Hello Bob, yes this will work. The Fire TV Stick works on any TV that has an HDMI port. Your Denon Receiver is acting as an HDMI switch and should work just like you want. I have that same setup on my projector. Have a great day!

      Answered by Amazon Devices Customer Support

  • Questioncan i use my i phone 12 pro max to control the device instead of the remote. the remote is kind of cheaply made and not to reliable. thank you for your help

    Asked by Anonymous.

    • Answer Hello and thank you for your question! Yes! You can use your Iphone 12 Pro Max as a remote and never worry about where the controller went again! Follow these steps to set it up: 1. Download the "Amazon Fire TV" App on the IOS app Store. 2. Connect your mobile device to the same Wi-Fi network as your Fire TV Device. 3. Open the Fire TV app on your IPhone. 4. Select an available device on the screen. 5. Follow the on-screen prompt. 6. Use the on-screen navigation, keyboard, and other menu options to control the selected Fire TV device. Hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionMy series 20 fire hd smart tv is on it's way. Do I need, is there an extra benefit to get the fire stick since the fi=e TV has built in apps?

    Asked by MJ.

    • Answer Hello MJ. Since I do not know exactly what TV model and manufacturer you are getting, I cannot speak to exactly what is available on it but I can say that any Fire TV model that has the Amazon Fire TV interface and system in it, should already have the same Fire TV platform that this Fire TV Stick will have depending on the model and software version available once you set up and connect your TV. So if that is the case, the Fire TV Stick would be unnecessary to get. I hope this helps answer your question and that you have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionHow long does a firestick last?

    Asked by Anonymous.

    • Answer If you put it to sleep after use, it lasts a few years. You do have to clear cashe and remove apps you don’t use so you don’t fill your storage.

      Answered by Starwarsgirl

  • Questionthere's no sound coming from my device and been troubleshooting it but can't solve the problem, I used to disconnect and reconnect it after a couple of minutes but that doesn't work now, What do you think the problem is, is it normal to loose the sound?

    Asked by AlmondJoy.

    • Answer What I've noticed is, after a full reset sometimes it takes a few minutes or hours to get the sound back. As for your static it could be: 1 your media player "old" a/o with a corrupted update. 2 your HDMI input at your tv. 3 after an update your tv not been compatible with such. Perhaps switching your inputs would give you better results.

      Answered by Walt

  • QuestionHi does this fire stick work with Sling? Thank you!

    Asked by Poptoh.

    • Answer yes, from what i read in i looked in amazon, it works with sling tv

      Answered by netgear

  • QuestionHow do you power off the fire stick "when not in use" so it does not use up all your bandwidth?

    Asked by Danosmitity.

    • Answer Unplug it from usb.Helps device last longer(more years from device)

      Answered by Milky1077