Questions & Answers

Name: ASUS - Q304UA 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - Sandblasted aluminum silver with chrome hinge
Brand: ASUS
SKU: 5214800
Price: 594.99 USD
Rating: 4.3 (443 reviews)

ASUS - Q304UA 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - Sandblasted aluminum silver with chrome hinge

Model:: Q304UA-BBI5T10; |
SKU:: 5214800

User rating, 4.3 out of 5 stars with 443 reviews.

Highly rated by customers for:

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QuestionHow can I add more RAM from 6gb to 12 gb
Asked 9 years ago by stantheman.
- Answer Easiest method: go to Crucial.com. Download the system scanner. Select the 8GB (not two 4GB; a single 8GB) SODIMM recommended by Crucial. Order. Pay. Wait for the mail to deliver. Go to YouTube and search for "adding RAM to Asus laptop"; find one that closely resembles the Q304UA. You remove the screws from the back (keep track which goes where; they are different sized) and use a spudger to work the bottom plastic cover loose. Pop it off and find what looks like a rectangular chrome box that sticks up about 1/4 of an inch. Use a pair of precision pliers or forceps (I used a hemostat) to CAREFULLY pull up the tabs and remove the cover. There will be a piece of grey tape on the 2GB RAM stick already installed; CAREFULLY peel it back. There are two spring-loaded clamps on the side of the RAM stick installed; pull them slightly out and they'll spring out. When both have "sprung" the RAM should "pop up" slightly. CAREFULLY pull it out noting the notch on the bottom of the RAM stick. Take your new one, match the notch with the slot, push it in until it "clicks" and the spring-loaded clamps should hold it in place. Reapply the tape cover, then the chrome cover (CAREFULLY push the tabs back in to the board). Put the cover back on, put the screws back in, turn it on. 12GB!
  Answered 9 years ago by KDawg
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QuestionWhy you always make this computer expensive?
Asked 9 years ago by Anna.
- Answer For the value, it's not that expensive. Have you priced laptops lately? This computer is powerful and pretty fast. Anything less costly is not worth spending your money on, given the memory and hard drive space.
  Answered 9 years ago by Lastborn
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QuestionCan you put Microsoft office on this computer? If so which one did you put on?
Asked 9 years ago by kathie.
- Answer Yes you can. I prefer the home and student office package. It's about $120 cheaper then the professional office and has all you need. Stay away from the 365 office.
  Answered 9 years ago by Kacy16
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QuestionIs the hard drive solid state? I was told that solid state hard drives do not give off heat.
Asked 9 years ago by LyonDuck.
- Answer No the hard drive that comes with it is HDD like everyone else says. If you wanna put a SSD in it, I made a guide on how to do so when I went in and replaced my own. The link will [hopefully] pop up below https://www.reddit.com/r/ASUS/comments/6lpxpk/asus_q304ua_laptop_hard_drive_replacement/
  Answered 8 years ago by andro353
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QuestionIs windows 10 already loaded onto the device? Or do I have to download it?
Asked 9 years ago by kay.
- Answer The Windows 10 OS is already installed on this model unit. You don't need to download it anymore.
  Answered 9 years ago by ASUS Answers
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QuestionDoes this computer have a camera? for skyping?
Asked 9 years ago by steph.
- Answer This computer has a camera.
  Answered 9 years ago by CommunityAnswer
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QuestionHow do you create a recovery disk on this laptop. What size is the recovery disk?
Asked 9 years ago by Skates.
- Answer The best way I have found is by creating a Windows Image. Don't create a recovery Disk. Action Center>Windows Settings>(Search for "File History")>Select "Restore your files with File History">Configure File History Settings>System Image Back up>Create a system image. Select your external Drive (or a different drive other than the OS/ C: drive) and finish the process. When you want to restore, Just hold shift while restarting your PC. It will boot into recovery. you can then restore from System image and it will restore your image to the one you created. (Do this once you have everything on Windows set up exactly how you want it.)
  Answered 9 years ago by ichibanhebi
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QuestionWhat's the GHz?
Asked 9 years ago by Pops.
- Answer CPU-Z identifies the CPU as an i5 Skylake running at 2.3Ghz.
  Answered 9 years ago by KDawg
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QuestionIs the battery removable?
Asked 9 years ago by Anonymous.
- Answer No, it is not. There's NO ACCESS to any of the internal components unless you remove the bottom cover (which is many, many screws; different lengths and different colors). Even when you do, the battery does not appear to be user serviceable, although you may be able to purchase a replacement in the future.
  Answered 9 years ago by KDawg
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QuestionHow do you hook up to a projector? There is no VGA port - what works best? (HDMI to HDMI?) I use a Dell projector for making presentations.
Asked 9 years ago by dstratplan.
- Answer HDMI to HDMI..Its Easy
  Answered 9 years ago by Kevin
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QuestionHas anyone had problems connecting to the wifi like previous Asus models?
Asked 9 years ago by frankie.
- Answer I haven't had any problems.
  Answered 9 years ago by Jeff
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QuestionHow long will lasts price 629$?
Asked 9 years ago by Olya.
- Answer With technology changing as rapidly as it does, I think the price will remain or go lower as new faster and better products come to market.
  Answered 9 years ago by Yankee2000
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QuestionCan you make a Russian keyboard on this comp in your store ?
Asked 9 years ago by Olya.
- Answer Best Buy doesn't sell laptops with keyboards other than English ones; the Russian ones are only sold in Russia. You can change the keyboard layout to Cyrillic/Russian in Windows settings.
  Answered 9 years ago by semka
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QuestionDoes this laptop support 220V?
Asked 9 years ago by LaptopUser.
- Answer Yes it does.
  Answered 9 years ago by DavidJK
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Questionwhen there is a sd card in the card reader does the sd card stay flush (or atleast close to flush) with the side of the computer?
Asked 9 years ago by InterestedBuyer.
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QuestionDoes it have Microsoft word and PowerPoint installed or do you have to install it yourself???
Asked 9 years ago by PLEASEANSWERTHIS.
- Answer Does not come with it. I deployed MS package to it.
  Answered 9 years ago by Sami
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QuestionWhat's the difference between the Asus Q304 and the Asus Q304UA?
Asked 9 years ago by Britt.
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QuestionIs this computer good if I want to program? on Python and C++?
Asked 9 years ago by Bea.
- Answer Yes, I program in R, and this computer is great. One of the reasons I purchased this computer was to analyze large datasets, and it is great.
  Answered 9 years ago by artista
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QuestionWhat hard shell covers fits for this?
Asked 9 years ago by Bhong.
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QuestionI am looking for a computer that is fast and noted some comments indicated this one is not fast. What terminology do I look for in specifications to ensure speed?
Asked 9 years ago by LeeLee.
- Answer This is by far the fastest computer I have worked with.
  Answered 9 years ago by Yiayia
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Showing 1-20 of 52 questions

Questions & Answers

ASUS - Q304UA 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - Sandblasted aluminum silver with chrome hinge

Q: QuestionHow can I add more RAM from 6gb to 12 gb

Q: QuestionWhy you always make this computer expensive?

Q: QuestionCan you put Microsoft office on this computer? If so which one did you put on?

Q: QuestionIs the hard drive solid state? I was told that solid state hard drives do not give off heat.

Q: QuestionIs windows 10 already loaded onto the device? Or do I have to download it?

Q: QuestionDoes this computer have a camera? for skyping?

Q: QuestionHow do you create a recovery disk on this laptop. What size is the recovery disk?

Q: QuestionWhat's the GHz?

Q: QuestionIs the battery removable?

Q: QuestionHow do you hook up to a projector? There is no VGA port - what works best? (HDMI to HDMI?) I use a Dell projector for making presentations.

Q: QuestionHas anyone had problems connecting to the wifi like previous Asus models?

Q: QuestionHow long will lasts price 629$?

Q: QuestionCan you make a Russian keyboard on this comp in your store ?

Q: QuestionDoes this laptop support 220V?

Q: Questionwhen there is a sd card in the card reader does the sd card stay flush (or atleast close to flush) with the side of the computer?

Q: QuestionDoes it have Microsoft word and PowerPoint installed or do you have to install it yourself???

Q: QuestionWhat's the difference between the Asus Q304 and the Asus Q304UA?

Q: QuestionIs this computer good if I want to program? on Python and C++?

Q: QuestionWhat hard shell covers fits for this?

Q: QuestionI am looking for a computer that is fast and noted some comments indicated this one is not fast. What terminology do I look for in specifications to ensure speed?

QuestionHow can I add more RAM from 6gb to 12 gb

QuestionWhy you always make this computer expensive?

QuestionCan you put Microsoft office on this computer? If so which one did you put on?

QuestionIs the hard drive solid state? I was told that solid state hard drives do not give off heat.

QuestionIs windows 10 already loaded onto the device? Or do I have to download it?

QuestionDoes this computer have a camera? for skyping?

QuestionHow do you create a recovery disk on this laptop. What size is the recovery disk?

QuestionWhat's the GHz?

QuestionIs the battery removable?

QuestionHow do you hook up to a projector? There is no VGA port - what works best? (HDMI to HDMI?) I use a Dell projector for making presentations.

QuestionHas anyone had problems connecting to the wifi like previous Asus models?

QuestionHow long will lasts price 629$?

QuestionCan you make a Russian keyboard on this comp in your store ?

QuestionDoes this laptop support 220V?

Questionwhen there is a sd card in the card reader does the sd card stay flush (or atleast close to flush) with the side of the computer?

QuestionDoes it have Microsoft word and PowerPoint installed or do you have to install it yourself???

QuestionWhat's the difference between the Asus Q304 and the Asus Q304UA?

QuestionIs this computer good if I want to program? on Python and C++?

QuestionWhat hard shell covers fits for this?

QuestionI am looking for a computer that is fast and noted some comments indicated this one is not fast. What terminology do I look for in specifications to ensure speed?