Questions & Answers

Q: QuestionWhat is the dynamic contrast ratio of this monitor?

• A:Answer This monitor has a dynamic contrast ratio of 20,000,000:1 (typical 3000:1).

Q: QuestionHow many HDMI ports does this BenQ monitor have?

• A:Answer This monitor has 2 HDMI ports.

Q: QuestionWhat is the refresh rate of this BenQ monitor?

• A:Answer This monitor has a refresh rate of 60Hz.

Q: QuestionWhat is the response time of this BenQ monitor?

• A:Answer This monitor has a response time of 4 ms.

Q: QuestionDoes the box include a USB-C cable for connecting to laptops? or any other video cables?

Asked 4 years ago by Anonymous.

• A:Answer Hi that's a great question! This model will include the following cables with it. DisplayPort cable - miniDP to DP, HDMI, and a USB -C Cable.

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionWhat HDR cirtification is it 400, 600, or 1000?

Asked 5 years ago by Jaffe06.

• A:Answer Hi Jaffe, Since its peak brightness is under 400nits (below the standard of VESA HDR400), it doesn't have the certification from VESA. Thanks.

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionDoes this monitor change or lose color at an angle?

Asked 8 months ago by MLewis.

Q: QuestionDoes this monitor connect to a MacBook Air?

Asked 1 year ago by JOHN.

Q: QuestionDoes this monitor connect to laptop or tablets with USB C - USB C connector and if so is that cable included with the purchase?

Asked 2 years ago by SusmithaT.

Q: QuestionIs this an IPS or TN panel monitor because the title states its an IPS monitor but the panel description says its a TN monitor.

Asked 2 years ago by DEX.

• A:Answer Hello. Thank you for your question about our EW3270U. The EW3270U is a VA panel.

  Answered 2 years ago by BenQ Customer Service

  
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Q: QuestionHi there will this monitor work perfect for ps4? What monitors work for ps4 I don’t want to buy the wrong one

Asked 2 years ago by Zek.

• A:Answer Hello. Thank you for your question about our EW3270U. The monitor can be used and will work with the PS4. IF you plan to upgrade your PlayStation in the near future you will be only able to use 60hz.

  Answered 2 years ago by BenQ Customer Service

  
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Q: QuestionHi, does this monitor work with iOS and MacBooks?

Asked 4 years ago by Customer.

• A:Answer Hi there, great question. Our products are compatible with apple products. We just suggest that you check your inputs on your apple device.

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionWill this monitor work for ps5? Your product team gave a very confusing answer about that previously. Reviews for this monitor say it works for ps5, yet your product team said it doesn’t in a previous question, please clarify

Asked 4 years ago by Oosh.

• A:Answer Hi there, the best choice for use of a PS5 will be EW3280U not the EW3270U.

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionWill this monitor work with a PS5 console?

Asked 4 years ago by Playstation5.

• A:Answer Hi there, unfortunately no. In order to take full advantage of the PS5 we recommend the following: At 32” and with native 3840 x 2160 4K 60Hz, the EW3280U offers perfect pixel density and size for desktop/office/study viewing distances. If you currently use a 22” or even a 27” monitor, you’ll immediately notice the upgrade, not just because of size, but mostly as 32” renders 4K just right. Your PS5 and PC gaming will look superb on the EW3280U.

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionCan you connect three of these to MSI GS65 (nVidia 2070) 2019 laptop? Thanks.

Asked 6 years ago by Steve.

Q: QuestionWhen will this monitor be available?

Asked 7 years ago by Needi.

Q: QuestionWhen will this monitor be available?

Asked 7 years ago by Dandudely.