Questions & Answers

Q: QuestionAre Best Buy essentials products designed to be reliable?

• A:Answer Yes, Best Buy essentials products are designed to be honest, safe, and reliable, doing exactly what you need them to do.

Q: QuestionDoes this cable carry audio signal as well?

• A:Answer Yes, the cable can play audio through an HDMI display like a TV.

Q: QuestionHow does Best Buy ensure the quality of their essentials products?

• A:Answer Best Buy essentials products are built and backed by Best Buy, ensuring quality and reliability.

Q: QuestionWhy is this cable plated with gold?

• A:Answer The 24K gold plating helps to prevent connector degradation and corrosion.

Q: QuestionWhat is the maximum resolution supported by this cable?

• A:Answer This cable supports a maximum resolution of 1920 x 1080p at 60Hz.

Q: QuestionWhat is the length of this DisplayPort to HDMI cable?

• A:Answer This DisplayPort to HDMI cable is 6 feet long.

Q: QuestionMy laptop has HDMI out, and my monitor has a Display Port input. Will this also work in that manner?

Asked 4 years ago by Bestbuycustomer1234.

• A:Answer No, this adapter will not work for you.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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Q: QuestionIf I hook up my ps4 (HDMI) to my gaming monitor (Display port) will it work?

Asked 4 years ago by Anonymous.

• A:Answer https://www.tempest-av.com/single-post/2019/02/07/HDMI-to-DisplayPort-and-DisplayPort-to-HDMI-Conversion-Explained It only works in 1 direction, copy and paste the URL above if you want more detaild

  Answered 4 years ago by JGS5607Verified Purchase

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Q: QuestionCan i use this to plug into my computers display port and my monitors hdmi?

Asked 4 years ago by Mave.

• A:Answer Yes, you can plug this cable into your computers DisplayPort and your monitors HDMI input.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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Q: QuestionIs this cable two way or bi-directional ?

Asked 4 years ago by TheHornet.

• A:Answer No, this cable is not two way/bi-directional.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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Q: QuestionIs this cable 1.2 or 1.4?

Asked 4 years ago by Bob.

• A:Answer This cable is DP 1.1 and HDMI 1.3a.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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Q: QuestionI have an HDMI monitor but my rx 550 low profile only has a displayport on it. Will this cable work?

Asked 1 year ago by kirk25.

• A:Answer Hi Kirk25, Yes, this will work. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance. Best Buy Essentials Products Nikki Please visit https://www.bestbuy.com/site/best-buy-essentials-6-displayport-to-hdmi-cable-black/6434752.p?skuId=6434752

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: QuestionWill this cable connect my samsung s 8+ phone to my tv?

Asked 3 years ago by Ravenmoon.

• A:Answer No. This is for the same size holes has hdmi but with the flat side on one end of the opening. These are usually on computer towers or gaming systems for output to TV/monitors. I imagine a phone to hdmi cord would be a c-hdmi or mini usb-hdmi. If you google “what I need to watch Samsung phone on my tv” it’ll show you. Enjoy!

  Answered 3 years ago by CrashtestjeepVerified Purchase

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Q: QuestionCan I use this to connect my capture card to my PC tower?

Asked 4 years ago by Anonymous.

• A:Answer You can use this cable to hook up a DisplayPort device (PC) to an HDMI-supported monitor or TV.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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Q: QuestionIs this an active or passive cable?

Asked 2 years ago by John.

• A:Answer Passive

  Answered 1 year ago by NevergoldMelVerified Purchase

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Q: QuestionCan this cord support 2560x1080p? I see DP 1.1 and HDMI 1.3a can both support that at 75, 85, and 100Hz. I'm confused why this cord wouldn't be able to. Thanks.

Asked 4 years ago by ultrawideHD.

• A:Answer This cable supports 1920x1200@60Hz.

  Answered 4 years ago by BestBuyEssentialsSupport Team

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Q: QuestionI have a display port on my laptop docking station and an HDMI port on the monitor I want to use. Will this connect the two and function?

Asked 4 years ago by Moonpuppy61.

• A:Answer Yes it will

  Answered 4 years ago by Anonymous

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Q: QuestionCan I use this to connect my DVD player (USB out) to my television (HDMI in)?

Asked 11 months ago by Harvey.

• A:Answer Hi Harvey! Thank you for your question! The Best Buy essentials™ 6' DisplayPort to HDMI Cable is designed to connect devices with a DisplayPort output to a display with an HDMI input. Unfortunately, this cable will not work for connecting a DVD player with a USB output to a television with an HDMI input. For your setup, you would need a USB to HDMI adapter or cable specifically designed for that purpose. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 11 months ago by BestBuyEssentialsSupport Team

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Q: QuestionWill this do 3440x1440 resolution?

Asked 2 years ago by Anonymous.

• A:Answer Hi there, the resolution displays of this HDMI Cable is up to 1920 × 1080p resolution at 60 Hz only. Mariepel C.|Best Buy Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by BestBuyEssentialsSupport Team

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