Questions & Answers

Q: QuestionI have a Bose acoustimass module that is connected to my tv. Will the Bose soundwear companion work with my tv?

Asked 7 years ago by Ladybug.

• A:Answer Hi, That's a great question. The SoundWear companion in engineered to be used with Bluetooth. So as long as your TV has Bluetooth you should be able to use it without issue. If you have any further questions or concerns, please feel free to contact our Support Line at 1800-379-2073. We're open Mon-Fri, 9 AM - 8 PM EST.

  Answered 7 years ago by Bose Support

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Q: QuestionDoes it support aptx-LL??? What version of Bluetooth is used? I can't find that info anywhere...

Asked 7 years ago by bryanw.

• A:Answer Hi bryanw, thank you for your interest in the SoundWear Companion Wireless Wearable speaker. The product is not engineered with AptX Low Latency technology. The speaker uses Bluetooth version 4.2. Hope this helps! Jesse - Bose Support

  Answered 7 years ago by Bose Support

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Q: QuestionWill people near you while playing music hear the music also?

Asked 7 years ago by Dave.

• A:Answer Not very well. That's the beauty of them. You don't have to have something stuck in your ear while you are at work. And you can hear the stuff really well, but it does not affect your room mate if you share an office.

  Answered 7 years ago by vtorngaVerified Purchase

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Q: QuestionWon't the people around you get disturbed if I wanna hear the music quite loud ? Does it take care of that ?

Asked 6 years ago by Shivam.

• A:Answer Yes,if you turn up the volume the music will fill the room. I have used it as a stand alone speaker. But. You can listen to music at lower levels without disturbing others.

  Answered 6 years ago by DarylVerified Purchase

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Q: QuestionI really want these for TV especially movies. can you suggest a Bluetooth transmitter for my Sony bravia tv? The one I have now uses the low latency technology and isn’t working properly. It plays but I cannot change the sound. I am loving them for music

Asked 6 years ago by KitKat.

• A:Answer I have these two and I have no problem with these. I hope this help.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionI connected the Soundwear to my Samsung TV and the volume controls will not adjust the volume up or down. Is there a fix to this problem as the Soundwear is useless if this cannot be resolved.

Asked 7 years ago by Thomas.

• A:Answer Hello, Thomas. The Soundwear Companion requires support for the AVCRP profile to control volume from the speaker. If your TV does not support the profile then the volume will be fixed and unable to be adjusted. If you have any additional questions, please feel free to reach out to our Support in your region https://bose.life/2JpX9Pz. Have a wonderful day. Ashley - Bose Support

  Answered 7 years ago by Bose Support

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Q: QuestionHas this been tested while riding a motorcycle? Will wind noise cancel out the sound? Thanks

Asked 8 years ago by Fred.

• A:Answer You will not hear this on a motorcycle unless you run a half helmet and go 30mph max. I ride on my bicycle with it though and enjoy it.

  Answered 8 years ago by ChopsVerified Purchase

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Q: QuestionWhere exactly is the sound coming from? Will everyone be able to hear the music and or your caller?

Asked 7 years ago by Cori2213.

• A:Answer Hi, thanks for the great question. The Soundwear companion speaker was engineered to use digital signal processing to deliver rich sound to the listener while reducing the amount of sound that others hear. It will reduce the amount of sound others can hear, but It will not eliminate it. Regards, Tony - Bose Support

  Answered 7 years ago by Bose Support

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Q: QuestionDoes this thing have a NOISE CANCELLING microphone? I am a truck driver (big truck), and noise cancellation microphone is an absolute must so people can hear me.

Asked 7 years ago by JL.

• A:Answer Hello JL, The SoundWear Companion does not have a noise canceling microphone and may not be appropriate for the environment you are describing. Best Regards, Greg - Bose Support

  Answered 7 years ago by Bose Support

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Q: Questioncan you run in these and lift weights

Asked 7 years ago by Sandog.

• A:Answer Yes, you can surely run and lift weights in these.

  Answered 7 years ago by KrisVerified Purchase

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Q: QuestionI am on a lot of conference calls working from home., Will this speaker allow me to hear my conference, and also speak on the call?

Asked 5 years ago by LadyBanker.

• A:Answer Yes, there is a handsfree option with this product. There is a built in microphone to let you take calls.

  Answered 5 years ago by Bose Support

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Q: QuestionHow far away from you phone can you be and still pick up Bluetooth?

Asked 6 years ago by Dunelady.

• A:Answer 33 to 35 feet, it also depends on what products I’m using, weather I’m in the house or in the back yard. I have a number Bose products and also apple products. I have Bose 700 headphones, Bose wearables and Bose SL Revolve, they all perform very well but each product has its own uniqueness.

  Answered 6 years ago by BollieTVerified Purchase

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Q: QuestionI just received a bose sound wear, and i just found out at the back that it is made for Iphone Ipad and Ipod. Is it really for apple units only? Im an android user.

Asked 6 years ago by HenryPh.

• A:Answer The Boise soundwear connects via Bluetooth. Regardless of the operating system.

  Answered 6 years ago by Mvf4Verified Purchase

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Q: QuestionCan you use this while watching TV and others listening to the TV like a second speaker for the hearing impaired

Asked 7 years ago by Lance.

• A:Answer Hey Lance, thanks for reaching out. The SoundWear Companion speaker will connect to any Bluetooth enabled device, however, we usually do not recommend using our wireless speakers with TV's as there may be a delay between the audio and video that would detract from your experience. If you are interested in a product that enhances sounds such as TV, movies, and even conversations in noisy environments, then I would recommend checking out our Hearphones. Have a great day. Sam - Bose Support

  Answered 7 years ago by Bose Support

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Q: QuestionIs this Bluetooth device compatible with any cellphone?

Asked 7 years ago by JustaMinnesotan.

• A:Answer No, this device is only compatible with Bluetooth capable phones.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI bought these and every time I am on calls there is a beeping sound that beeps every couple of minutes. Does anyone know how to get this to stop. The people on the other end can't hear it but it is annoying

Asked 7 years ago by Shopaholic.

• A:Answer What you can try is using the SoundWear Companion with another cell phone to see if the same beeping occurs while on a call. If it does, I'd definitely recommend out to us for some guided troubleshooting. https://www.bose.com/en_us/contact_us.html Hopefully this was helpful ! Rae - Bose Support

  Answered 7 years ago by Bose Support

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Q: QuestionWill it work for dictation by Dragon System, as blue tooth microphone ?

Asked 8 years ago by Mohan.

• A:Answer If it works with your headset, it should work with this. It has microphone and the speakers are external.

  Answered 8 years ago by ntekuVerified Purchase

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Q: QuestionIs this device water resistant and how does it react to sweat??

Asked 8 months ago by SamsungHead.

Q: QuestionIs this item discontinued? Can't seem to find a reputable source to buy new.

Asked 3 years ago by WindFarmer.