Questions & Answers

Q: QuestionDoes this Bose TV Speaker come with a subwoofer?

• A:Answer No, a subwoofer is not included but it is compatible with the Bose Bass Module 500 and 700, which are sold separately.

Q: QuestionHow does the Dialogue Mode on this Bose soundbar work?

• A:Answer When you turn on Dialogue Mode, the Bose TV Speaker analyzes what you are watching and makes the center vocals louder so you can hear and understand dialogue more clearly.

Q: QuestionHow do I set up this Bose TV Speaker?

• A:Answer The Bose TV Speaker is designed for simple setup - it only requires a single connection to your TV using either the included optical audio cable or an HDMI cable (sold separately).

Q: QuestionWhy does the Bose TV Speaker have lights on the front?

• A:Answer The small LED lights on the front of the speaker will turn on and/or change color to indicate when certain features are enabled or when the volume is adjusted.

Q: QuestionCan I connect this Bose TV Speaker to my phone to play music?

• A:Answer Yes, this soundbar is Bluetooth compatible so you can wirelessly connect and play music from your phone.

Q: QuestionWhat are the dimensions

Asked 5 years ago by Jann.

• A:Answer The dimensions listed on Best Buy are not correct. From the Bose website...Speaker:2.2" H x 23.4" W x 4" D (4.3 oz)

  Answered 5 years ago by Adamray10

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Q: QuestionI just want to be absolutely certain before buying: if I connect this soundbar to my TV's HDMI-eARC port, will I be able to control the soundbar via my TV's remote (Samsung) and my ROKU remote? (I use the ROKU remote most of the time.) Thanks!

Asked 5 years ago by EGO2020.

• A:Answer I was able to use my tv controller with it. I am using the optical port thought. The only time you need the small controller is when it bluetooth or you are messing with the bass on the actual unit. I will try the hdmi arc and update.

  Answered 5 years ago by AlvoVerified Purchase

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Q: QuestionWhat are the steps to enable Dialogue Mode™ to further elevate center vocals?

Asked 5 years ago by DiaMode.

• A:Answer The bottom right button on the remote toggles dialogue mode. When it is on, a green light appears on the left side of the soundbox.

  Answered 5 years ago by aaaaVerified Purchase

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Q: QuestionWhat gives better sound an optical connection or the HDMI connection

Asked 4 years ago by Blazer2001.

• A:Answer I first used the optical connection. The sound was great but I had a lag in sound. When I contacted the Bose assist on line, they recommended the HDMI arc connection. This improved the performance of the sound and my original problem resolved.

  Answered 4 years ago by SjteasVerified Purchase

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Q: QuestionCan I connect my Apple TV device to the sound bar as well as the sound bar to the TV? I didn't see more than one HDMI cable slot in the pictures. Thanks!

Asked 5 years ago by JB2012.

• A:Answer You don't need to. HDMI ARC makes it to where any sound that comes through your TV will play through the soundbar. The optical cable option will do the same thing. So if you have an Apple TV, a PS4, and an Xbox One all connected to your TV via HDMI, They will all play through the soundbar that is connected via optical cable or HDMI ARC.

  Answered 5 years ago by Adamray10

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Q: QuestionFor the hearing impaired , is this a practical sound bar?

Asked 5 years ago by SourKraut.

• A:Answer Yes, it has a button to pull out the dialogue & lessen the background sound like music, car chases & explosions. It really makes a difference.

  Answered 5 years ago by Parker

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Q: QuestionI currently have the Bose Solo 5 and this model doesn't change the volume through the optical like other sound bars I have used and requires me to use the Bose remote. Does this soundbar have the ability to change its volume though the optical?

Asked 5 years ago by AstroUser.

• A:Answer Optical connections cannot send volume commands, while HDMI-CEC connections can. However, the Bose TV Speaker features an IR receiver, meaning that third-party remotes, like your TV remote, can be programmed to control the speaker, including volume. Please contact the manufacturer of the third-party remote for setup assistance. Your TV remote was likely similarly programmed to your previous soundbars.

  Answered 5 years ago by Bose Support

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Q: QuestionDo you need a special cable?

Asked 5 years ago by Anonymous.

• A:Answer No, you will not!

  Answered 5 years ago by Bose Support

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Q: QuestionCan this Bose TV Speaker be attached to the wall above a fireplace mantel below a Samsung 65 inch The Frame TV? What is needed to connect it to the TV? Looking for a good sound bar but don't need the extra surround sound speaker.

Asked 5 years ago by RetTch.

• A:Answer Hello, you sure can mount the Bose TV Speaker to the wall. We make a handy bracket to make this easy. You can find this on the BestBuy website, or reach out to us and we can help.

  Answered 5 years ago by Bose Support

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Q: QuestionWhen you power on your tv will the sound bar turn or do you have to power it on separately?

Asked 5 years ago by Tony.

• A:Answer If you use an HDMI cable to connect the Bose TV speaker to your TV HDMI (ARC) port it will work with your current remote for both power and volume control. If you use the provided optical audio cable as the connection it will not. This is clearly stated on the installation instructions.

  Answered 5 years ago by Bb8842Verified Purchase

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Q: QuestionDo you SPECIFICALLY need the Bose base module connection cable, or will any dual 3.5mm connection cable work? What type of Dolby sound is this speaker capable of?

Asked 5 years ago by SHMIFF.

• A:Answer Yes, you will need our cable. The speaker supports Dolby Digital and PCM 2.0.

  Answered 5 years ago by Bose Support

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Q: QuestionDoes the Bose Soindbar take the place of the tv’s internal speakers? In other words when the sound bar is activated will all the sound emanate from the sounbar only? Thank you.

Asked 4 years ago by TomS.

• A:Answer Yes, it does.

  Answered 4 years ago by Bose Support

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Q: QuestionI have tinnitus and some sounds hurt my ears. It seems digital sound is worse than old analog. Bose usually has really nice sound, so even though there aren't many buttons on the remote, do you think this will have good sound with bass and midrange?

Asked 4 years ago by Kelly.

• A:Answer I have similar hearing issues due to extreme noise exposure. This somewhat improves my ability to understand spoken dialogue which is problematic to me. The price of this unit is reasonable, and can be returned if it does not meet your need.

  Answered 4 years ago by Dave

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Q: QuestionCan I add my older subwoofer that requires wires to this soundbar?

Asked 4 years ago by Ricky.

• A:Answer No, this isn't possible.

  Answered 4 years ago by Bose Support

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