A:Answer The unit is designed to brew espresso properly at 3 different temperatures. All temperatures are designed to brew the espresso thoroughly, without burning the actual coffee. It is a common desire, particularly in the US, for coffee to be made extremely hot, as most common places to get coffee in the US do not understand the overly heating the water can actually burn the bean while brewing, resulting in a burnt, improper taste. That is not what this machine is designed for. It is designed to maximize the flavor of the coffee. The same can be said for the milk frother. Don't burn your milk. If you want your coffee piping hot or burnt, buy a cheaper machine or put your coffee in the microwave once it's brewed.