A:Answer I found the issue, I tried resetting it multiple times without prevale, it still remained on the "drive HD" (load up screen). I plugged it into my computer and the computer wouldn't bring the device up. I removed the device from the computer and removed the SD card....it started up and was ready to go. I replaced the SD card with a new one and it works fine. Somehow the SD card seemed to of got messed up. Hope this helps anyone else with a similar situation.