Questions & Answers
- Model:
- OZMOT8+
- |
- SKU:
- 6423195
Highly rated by customers for: Mopping, Mapping, Noise Level
Page Showing 41-55 of 55 questions
Q: QuestionDoes Best Buy carry the pro mopping system also and why is it not included as a package.
Asked by Anonymous.
- A:Answer Its pointless to get that option this thing hardly ever works when u want. And you have to ve adding water all the time
Answered by Gamwr
Q: QuestionWe have had 2 units before not your brand . We see other brands have feature so dog hair don’t get hung up in rollers . Does yours have anything that’s only problem we hate about vac?
Asked by Anonymous.
- A:Answer For short hair (1" or less) you should be fine, though you may run into issues with the auto-empty if enough hair accumulates in the bin (which can mostly be solved by having the bot run more frequently). For longer hair, you're going to have to clean the brush frequently. We have two people with shoulder-blade length hair in our house, and it needs to be cleaned just about every cleaning cycle (TBF I shed a lot and could stand to brush my hair more often). Fortunately the brush compartment is very quick to clean - Ecovacs has done a good job of making it instant to disassemble and reassemble, and they include a hair removal tool that lives on the bot and works extremely well (so much so that I regularly steal it to clean my Dyson upright now). All-told, I spend about a minute cleaning it, and do that 2ish times per week. That said, here's the bad news: There's obviously a design flaw in that hair (or at least long hair - don't have data for short-medium length) migrates very easily to the sides of the brush where the bearings are located. I anticipate that this is going to cause significant issues in the long term as hair gets sucked into the not-quite-sealed bearings. This is the stuff that actually has to be cleaned every time - the rest of the brush could probably go multiple weeks and still be ok. The other issue that you'll likely run into RE: hair is the auto-empty. Especially on carpets, where long hair clumps with carpet fibers and dust, the bin has issues emptying probably 2/3rds of the time. This is especially likely if the bin gets fairly full of hair. It's not hard to solve, but if you have a dog (or humans) that shed a lot, you should anticipate that the auto-empty bin won't work most of the time. You might be able to get it to work consistently by running the bot frequently, but I wouldn't count on that when purchasing. P.S. I haven't looked deeply at this yet, but think that failure to empty on carpets may also be the result of one other design flaw which is that the emptying path is really only designed for hard floors. The bottom of the plate where the robot sits is open, and that plate has two ports on top that interface with the emptying bin. On carpet, this causes a bunch of channeling around the sides of the base which lowers the resultant suction at the emptying ports. For carpet use, Ecovacs includes a little ramp for the bot to climb up (not really necessary on medium-pile carpet), but they totally miss the need to seal the bottom of the tower as far as I can tell (it's possible that I missed a component in the box somewhere, but I don't recall seeing mention of such a base plate in the startup guide either).
Answered by Ularsing
Q: QuestionI heat with wood, will this work around a woodstove? If there is unnoticed wood chip would it plug it up?
Asked by 2611.
- A:Answer I don't have a wood stove or deal with wood chips, but I can tell you that my son's small legos are getting in it all the time. Sometimes they plug it up and sometimes it just sucks them up
Answered by Buzz
Q: QuestionI can't get my Deebot T8+ to connect to Alexa. Has anyone had success with this?
Asked by mistercadillac.
- A:Answer Yes you need to open the settings on your phone and add the skill to add to the Alexa device
Answered by Jbailey
Q: QuestionIs dual voltage? Do the vaccum and the empty station work with 110 as well as 220 v. ? Thank you!
Asked by SLYTHEMASTER.
- A:Answer Make sure to order the correct voltage. They come in both 110 & 220.
Answered by JazzyJane
Q: QuestionCan I use this if I buy a US to UK plug adapter for UK folks who run 220v? Is it 220v safe with adapter?
Asked by Yong.
- A:Answer Hi, Please kindly note that the working voltage of Deebot T8+ is 100-130V (U.S.A). If the working voltage could not match with the local voltage, you could try to use the converter. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product. Best, Ecovacs Customer Care
Answered by Ecovacs Support Team

Q: QuestionIs the mop safe to use on hardwood floors?
Asked by Pansag.
- A:Answer Hi, DEEBOT is specially designed for hard ground floors such as wood floors, ceramic tile, and short wool carpet. If the wool of the carpet is too long, it does cause the Side Brushes to wind up. It is recommended that you fold up the long-wool carpet or do some shade around the carpet a little to clear the obstacles for DEEBOT so That DEEBOT can travel freely in your home. It is not recommended to let machines climb up to the carpet when it is mopping. Should you need any assistance please reach out to Ecovacs Customer Service Support Center to help out with any questions you may have. Best, Ecovacs Customer Care
Answered by Ecovacs Support Team

Q: QuestionDoes this know when it's own bin is full? We just got one and halfway through cleaning the house it was making weird noises and it appeared as though the bin was totally full but it was still trying to clean.
Asked by GBenson.
- A:Answer Hi, Please kindly note that Deebot T8 could not know when the dust bin will be full. Please kindly clean up the dust bin in time when the deebot finishes several cleaning. Should you need any assistance please reach out to Ecovacs Customer Service Support Center to help out with any questions you may have. Best, Ecovacs Customer Care
Answered by Ecovacs Support Team

Q: QuestionHow many floors does the mapping feature save?
Asked by Bill.
- A:Answer I have a single story home, so I only have 1 saved, but it looks like you can save 3 different maps
Answered by Buzz
Q: QuestionWill the T8 laser sensors on the front avoid cat accidents on the floor? I know that AIVI avoids pet accidents with the camera, but wanted to know if the T8+ would avoid pet (cat) accidents as well.
Asked by ConcernedPetOwner.
- A:Answer It depends on the size of the accident. The T8+ will not avoid a regular sized Sharpie on the ground sideways in front of it's path, but it will avoid a child's sock on the ground fluffed up to about an inch tall and the same length as the Sharpie. If I press the sock down to make it flatter, the T8+ pushes right through it. I'd need to test with more accurately sized objects to be able to tell you at precisely what height and width the T8+ will try to avoid an object.
Answered by AlGon
Q: QuestionFor owners of the T8, does your vacuum make more noise when switching from Max to Max+ power? I want a response from actual owners, not Ecovacs. I don't trust the answer I've gotten from their customer service.
Asked by Panda.
- A:Answer Yes, it makes more noise. It gets louder as the suction goes up and you can hear it. But it's not loud where it's unbearable.
Answered by Bill
Q: QuestionHow do I get more auto empty dust bin bags ? I can not seem to find anyone selling them.
Asked by yuki.
- A:Answer Hi, Thank you for your writing, kindly refer to the link here to order with the auto empty dust bin bags you are looking for: https://www.ecovacs.com/us/deebot-winbot-accessories/D-DB03 please don’t hesitate to reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Best, Ecovacs Customer Care
Answered by Ecovacs Support Team

Q: QuestionIs there an option for the T8 to auto empty every time it goes back to dock? I read another review that it only auto empty when the cleaning cycle/job is complete. If it's full before the cleaning cycle is done, you have to manually empty the T8?
Asked by Kouv.
- A:Answer If the vac routinely gets full before it finishes cleaning I would set a schedule to vacuum half the areas at, say 8am. Then another schedule to vacuum the other areas at, say 10 am. It would return, empty then resume and finish and empty without manual intervention.
Answered by Photopro
Q: QuestionWhen will this be back in stock @ Best Buy?
Asked by Stock.
- A:Answer Dont buy worthless
Answered by Gamwr
Page 3, Showing 41-55 of 55 questions
Most-viewed items
- $199.99$199.99The price was $299.99
- $299.00$299.00The price was $349.00
- $249.99$249.99The price was $379.99
- $449.95$449.95The price was $799.98
- $299.00$299.00The price was $349.00
- $99.99$99.99The price was $129.99





























