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Questions & Answers

Page Showing 1-6 of 6 questions
  • QuestionDoes this make nugget ice or bullet?

    Asked by HAB.

    • Answer This unit produces "Bullet" shaped ice.

      Answered by Curtis International Ltd.

  • QuestionDoes the ice stay frozen in the container or do the cubes melt and the water recycles into the water bin?

    Asked by Kalind1.

    • Answer Hello, Kalind1. This ice maker is not designed to keep ice frozen. When you have finished making ice, we recommend transferring the ice to a freezer. The ice will last in the ice maker up to 18 hours, depending on the ambient temperature. Feel free to contact Curtis International with any additional questions. They handle all our portable icemaker concerns and can be reached by dialing 1-800-968-9853. -Derrick

      Answered by FrigidaireSupport

  • QuestionIs it possible to buy a replacement part for the little clear stopper in the drain knob? Thanks

    Asked by MillcreekMama.

    • Answer Thank you for your inquiry, MillcreekMama! Our 14"- 26-Lb. Freestanding Ice-makers are best handled by Curtis International, LTD. So that you are able to get the correct information pertaining to your question, we recommend contacting consumer care directly at 1-800-968-9853 at your convenience. -Ciara

      Answered by FrigidaireSupport

  • QuestionHow do you put the water in the ice machine

    Asked by Anonymous.

    • Answer Hello, Valued customer. To add water in this ice maker, open the to cover, take the ice storage basket out and fill the water reservoir with 0.8 gallons of drinkable (tap, purified or bottled) water to the level mark and replace the ice basket. ~R'Shaye

      Answered by FrigidaireSupport

  • QuestionDoes this make different size cubes

    Asked by Donnie.

    • Answer Thank you for your inquiry, Donnie! Our 14"-26 lb free standing ice makers are best handled by Curtis International, LTD. So that you can get the proper assistance pertaining to your inquiry, you will need to contact consumer care directly at 1-800-968-9853 at your convenience. –Ciara

      Answered by FrigidaireSupport

  • QuestionHow do you put the water in this machine.

    Asked by Lynn.

    • Answer Hello, Lynn. This ice maker can hold 0.8 gallons of water. ~R'Shaye

      Answered by FrigidaireSupport