Questions & Answers

Q: QuestionWhat is the capacity of this dryer?

• A:Answer This dryer has a 7.2 cubic foot capacity.

Q: QuestionIs this GE dryer stackable?

• A:Answer No, this dryer is not stackable.

Q: QuestionWhere is the exhaust vent located on this dryer?

• A:Answer The exhaust vent is located on the bottom of the dryer.

Q: QuestionHow many heat selections does this dryer have?

• A:Answer This dryer has four heat selections to choose from.

Q: QuestionDoes this GE dryer have an end of cycle signal?

• A:Answer Yes, this dryer will alert you when the load is done.

Q: Questionwhich way do you turn the dryer setting knob (center knob). it is very hard for me to turn it either way.

Asked 6 years ago by cbrb.

• A:Answer Hi cbrb- Dryer timer knobs will turn in both directions (clockwise and counter-clockwise) when setting the dry time. Also, it is normal for there to be tension when turning the knob either direction. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionOld dryer removal?If I purchase a new dryer and install it myself will they haul away the old dryer? Thanks

Asked 9 years ago by Anonymous.

• A:Answer Not sure if they will haul away the old dryer. The delivery and haul away were included in the purchase. They require I purchase a new plug for the dryer. The delivery company was on time and extremely fast and professional. They attached the plug, vent hose, and switched the door to best suit our laundry room. They also tested the operation of the dryer and hauled away the old dryer. All in about 20 minutes.

  Answered 9 years ago by Spence

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Q: QuestionDoes this dryer have any noisy alarms that go off when the load is done? If so, can they be turned off so that do not alarm? Can the door be left open without an alarm beeping? Wanting to know about any audible beeps and ability to turn of. Thanks!

Asked 8 years ago by Anonymous.

• A:Answer There are 3 volume levels for the alarm but I found that even the lowest one is too loud so I have mine set to “Off”

  Answered 8 years ago by NicoleVerified Purchase

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Q: QuestionWhy isn't there any lint on the collector after drying towels?

Asked 9 years ago by Geo130.

• A:Answer Hi Geo130- This is Sue at GE Appliances. Mixing "lint producing" fabrics with "lint collecting" fabrics allows lint to transfer to other garments, instead of being trapped in the lint filter. Separate lint producers (flannel, cotton knits, terry towels) from lint collectors (fuzzy, brushed fabrics, synthetic blends. ex. corduroy, acrylic blankets, children's sleepwear). Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionIs their an exhaust port on the right side?

Asked 5 years ago by HoosieroneTrumpSupporter.

• A:Answer Hi there, We are finding that there is an exhaust port on the right side of the unit. If you would like to read more about side or bottom venting, you can see page 15 of your installation instructions, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16775-3.pdf - We hope that this helped! Thank you so much for your question. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionPlease could you inform me the measurement of the box. Thanks and regards yei

Asked 7 years ago by YEI.

• A:Answer Hi YEI- The carton (box) is 28.9" Width x 46.5" Height x 31.2" Depth. Approximate Product Dimensions are: 27" Width x 44" Height x 29 1/2" Depth. Check out the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GTD42EASJ_c3.pdf - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionCan this dryer's door be opened down to keep clothes being moved into it from landing on the floor? If not, is there another GE model that does? I'm looking to buy a W/D set, and am looking at the GTW465ASNWW. Thank You.

Asked 5 years ago by Ziesta.

• A:Answer Hi Ziesta - Thanks for considering GE! The dryer door on model GTD42EASJWW/GTD42GASJWW opens left to right (the door is reversible). This allows for easier access when loading/unloading. We currently do not offer a model that has a door that opens down. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the drum material? The specs say "other".

Asked 7 years ago by EricaE.

• A:Answer Hi EricaE - The dryer has an aluminized alloy drum. This long-lasting, durable alloy finish on steel provides an improved appearance over painted drums, while also being more economical than stainless drums. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs this 120v

Asked 9 years ago by Ct.

• A:Answer Hi - This model requires a 30 amp circuit breaker at 240 volts. We appreciate you checking with us.

  Answered 9 years ago by GE Answers

  
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Q: Questiondoes this model have air fluffing or air without heat?

Asked 4 years ago by jim.

• A:Answer Thank you for checking with us about this dryer. This model offers a Fluff or no heat temperature setting as part of the temperature knob settings. Hope this helps. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questiondryer is 5 years old. Clothes are not drying in a timely manner

Asked 4 years ago by Herb.

• A:Answer Could be the heating element. Had a dryer that took two or more cycles to dry and it was due to the heating element only partially working.

  Answered 4 years ago by PdubsVerified Purchase

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Q: QuestionDryer door opens to the right side instead Of the left

Asked 3 years ago by Von.

• A:Answer Hello- We appreciate your interest and are happy to help! The dryer door can be reversed easily. Your installer can do this for you or you can do it yourself. Please review page 7 in the manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90543-2.pdf If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the hose included for the price? Will my old dryer be removed and what is the charge for that?

Asked 3 years ago by Erika1948.

• A:Answer Cost money of hose, @ $29 and $29 appliance removal in my city

  Answered 3 years ago by NoviceVerified Purchase

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Q: QuestionDo the GE washer and dryer have a manufacture's warranty?

Asked 4 years ago by Anonymous.

• A:Answer One year warranty included with purchase with option for extended warranty for additional price

  Answered 3 years ago by NoviceVerified Purchase

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