Questions & Answers

Name: GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
Brand: GE Profile
SKU: 12372001
Price: 532.39 USD
Availability: SoldOut
Rating: 4.4 (3785 reviews)

GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel

Model:: XPIO13SCSS; |
SKU:: 12372001

User rating, 4.4 out of 5 stars with 3785 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 179 questions

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QuestionDo you have to hook it up to a waterline?
Asked 4 years ago by Kimmy1818.
- Answer No. This unit has it's own side tank that you have to fill manually.
  Answered 4 years ago by TechieThomas
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QuestionI just set up today and it made a full bin from the water put in the reservoir. The side bin is filled but now there is a message to add water. Why is the bin water not filling the machine? Correct hose is connected. How do you remove air bubble?
Asked 4 years ago by Jenny.
- Answer I did the same thing...unfortunately, you have to follow the directions. If you don’t bleed the lines of air, it does that. Once I ran water thru the lines, it has worked like a dream.
  Answered 4 years ago by jmm6026
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QuestionLooking for the side tank for my opal
Asked 4 years ago by Renny.
- Answer I looked into this when deciding, and couldn’t find it separately, even on the GE site. So I paid extra for the side tank. Good luck though.
  Answered 4 years ago by MrFreeze
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QuestionI have this model & can not remember how often the water filter needs replaced and can't find my book - can someone help me.
Asked 5 years ago by kirfarm.
- Answer Depending on your water we replace our filter every other month when we do a deep detail cleaning
  Answered 5 years ago by RTH980
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QuestionHow long is the warranty on this?
Asked 5 years ago by Vicntom.
- Answer Says in the specifications 1 year parts and labor
  Answered 5 years ago by YEPs
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QuestionWhy is my ice maker leaking water?
Asked 5 months ago by Anonymous.
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Questionwater sources
Asked 7 months ago by MarcoC.
This question was asked about the related product: GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
- Answer The water used by the Opal to make the delicious crunchy ice you love is added by you as needed. -Vikki@GEAppliances
  Answered 7 months ago by GE Answers
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QuestionOur Opal 2.0 was working fine, but was getting rather loud yesterday and it was time to clean and descale, so I did that. Now it will not make ice. Indicates it is making ice, but I am not hearing it kick on to do that- just water running into the tank
Asked 10 months ago by tink.
- Answer First, check that the ice bin is pushed all the way in place. You can also try to reset the Ice Maker by unplugging the unit for 3 to 4 hours. If those tips don’t help, search for the article titled “Opal Ice Maker - Not Making Ice, Water Well is Full (Models with no Round Button on the Front)” on our GE Appliances website in the Support tab for additional troubleshooting. If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
  Answered 10 months ago by GE Answers
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QuestionDoes the Opal profile keep the ice chilled or does it just melt in the machine
Asked 1 year ago by Anonymous.
- Answer Buy something else, THEY DO NOT CARE!!! This product is a pile of crap!
  Answered 11 months ago by FFJohn7
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Questiondoes it hook up to a water line
Asked 1 year ago by Anonymous.
- Answer No.
  Answered 1 year ago by Bubba
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QuestionIs the ice maker loud? Don’t want to buy if it is very loud.
Asked 1 year ago by Anonymous.
- Answer I can hear it in the background but doesnt bother me
  Answered 1 year ago by Lily
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QuestionIs there a way to install a water line to a GE 2.0 so one does not have to keep filling up the side tank ?
Asked 1 year ago by Ron.
- Answer Yes but you have to buy the kit made for it
  Answered 1 year ago by DanielW
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QuestionDoes this machine keep the ice frozen or does it melt?
Asked 1 year ago by Chris.
- Answer It melts but keeps making ice once the ice melts
  Answered 1 year ago by Batmanhatesyou
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QuestionIs R/O water about the equivalent to distilled water?
Asked 1 year ago by Bobcat27.
- Answer no
  Answered 1 year ago by DanielW
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QuestionHow quickly can it make ice.
Asked 2 years ago by Time.
- Answer It starts almost immediately, and accumulates in 30ish minutes. But, I just have it set on the app to be on between 5am-8pm. We’ve never run out.
  Answered 1 year ago by CindyL
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QuestionDoes this ice machine make 3 different types of ice? It shows it does, but I can't figure out the settings.
Asked 2 years ago by Anonymous.
- Answer Only makes 1 type, nugget soft chew. Like sonic drive in.
  Answered 1 year ago by user797710
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QuestionMy ge profile ice nuggets maker freezes after 1 minutes why???
Asked 2 years ago by Anonymous.
This question was asked about the related product: GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
- Answer Check gearbox. Probably defective bearing.
  Answered 1 year ago by buyerbeware
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QuestionI’ve had my ice make for over a year now. It started making really loud noises. Anyone else have this problem?
Asked 2 years ago by Noisy.
- Answer Yes. It seems to happen when the compressor freezes because the bin is full and it's still producing. I usually turn it off for 20 minutes to thaw, and the sound stops.
  Answered 2 years ago by VictoriaH
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QuestionWhat is the warranty it come with?
Asked 2 years ago by Anonymous.
- Answer 1yr manufactures warranty
  Answered 2 years ago by KennethC
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QuestionDoes this ice machine make ice like Sonic pellet ice??
Asked 2 years ago by AK.
- Answer yes
  Answered 2 years ago by DarlaD
  Answer this question

Showing 41-60 of 179 questions

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Questions & Answers

GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel

Q: QuestionDo you have to hook it up to a waterline?

Q: QuestionI just set up today and it made a full bin from the water put in the reservoir. The side bin is filled but now there is a message to add water. Why is the bin water not filling the machine? Correct hose is connected. How do you remove air bubble?

Q: QuestionLooking for the side tank for my opal

Q: QuestionI have this model & can not remember how often the water filter needs replaced and can't find my book - can someone help me.

Q: QuestionHow long is the warranty on this?

Q: QuestionWhy is my ice maker leaking water?

Q: Questionwater sources

Q: QuestionOur Opal 2.0 was working fine, but was getting rather loud yesterday and it was time to clean and descale, so I did that. Now it will not make ice. Indicates it is making ice, but I am not hearing it kick on to do that- just water running into the tank

Q: QuestionDoes the Opal profile keep the ice chilled or does it just melt in the machine

Q: Questiondoes it hook up to a water line

Q: QuestionIs the ice maker loud? Don’t want to buy if it is very loud.

Q: QuestionIs there a way to install a water line to a GE 2.0 so one does not have to keep filling up the side tank ?

Q: QuestionDoes this machine keep the ice frozen or does it melt?

Q: QuestionIs R/O water about the equivalent to distilled water?

Q: QuestionHow quickly can it make ice.

Q: QuestionDoes this ice machine make 3 different types of ice? It shows it does, but I can't figure out the settings.

Q: QuestionMy ge profile ice nuggets maker freezes after 1 minutes why???

Q: QuestionI’ve had my ice make for over a year now. It started making really loud noises. Anyone else have this problem?

Q: QuestionWhat is the warranty it come with?

Q: QuestionDoes this ice machine make ice like Sonic pellet ice??

Top Rated

QuestionDo you have to hook it up to a waterline?

QuestionI just set up today and it made a full bin from the water put in the reservoir. The side bin is filled but now there is a message to add water. Why is the bin water not filling the machine? Correct hose is connected. How do you remove air bubble?

QuestionLooking for the side tank for my opal

QuestionI have this model & can not remember how often the water filter needs replaced and can't find my book - can someone help me.

QuestionHow long is the warranty on this?

QuestionWhy is my ice maker leaking water?

Questionwater sources

QuestionOur Opal 2.0 was working fine, but was getting rather loud yesterday and it was time to clean and descale, so I did that. Now it will not make ice. Indicates it is making ice, but I am not hearing it kick on to do that- just water running into the tank

QuestionDoes the Opal profile keep the ice chilled or does it just melt in the machine

Questiondoes it hook up to a water line

QuestionIs the ice maker loud? Don’t want to buy if it is very loud.

QuestionIs there a way to install a water line to a GE 2.0 so one does not have to keep filling up the side tank ?

QuestionDoes this machine keep the ice frozen or does it melt?

QuestionIs R/O water about the equivalent to distilled water?

QuestionHow quickly can it make ice.

QuestionDoes this ice machine make 3 different types of ice? It shows it does, but I can't figure out the settings.

QuestionMy ge profile ice nuggets maker freezes after 1 minutes why???

QuestionI’ve had my ice make for over a year now. It started making really loud noises. Anyone else have this problem?

QuestionWhat is the warranty it come with?

QuestionDoes this ice machine make ice like Sonic pellet ice??