Questions & Answers

Q: QuestionWhich GE microwave models are compatible with this mounting kit?

• A:Answer This mounting kit is compatible with GE models JE740, JEM25 and JEM31.

Q: QuestionDoes this mounting kit come with hardware?

• A:Answer Yes, the hardware required for mounting is included.

Q: QuestionWhat is the weight of this mounting kit?

• A:Answer The mounting kit weighs 1 pound.

Q: QuestionMy microwave (model JEM31SF01) from 2006 just quit working. What model replaces it, and will the current under cabinet mounting apparatus work with the new replacement model microwave?

Asked 8 years ago by George.

• A:Answer Hi George- Thanks for your loyalty! The latest replacement model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with the Undercabinet Hanging Kit from your previous model. Thanks for checking with us. Enjoy! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionHi - I'm about to buy the PEM31SFSS. The Best Buy site indicates that the under-cabinet mounting kit to use is part number JXA019K. But the GE site indicates that part JXA019K has been replaced by part WX4-A019. So which should I buy? Thanks!

Asked 7 years ago by SFresident.

• A:Answer Hi SFresident- Undercabinet Mounting Kit JXA019K (Dealer Accessory) and WX4-A019 are the same. Part #WX4-A019 is available through GE Appliance Parts at www.geapplianceparts.com. Thanks for choosing GE. Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWill the mounting kit work for model JEM3072SHSS

Asked 3 years ago by Sacramento.

• A:Answer It sure will! This is the undercabinet mounting kit compatible with the microwave you mentioned. We really appreciate you reaching out about this! If you need anything else, please connect with us again. All the best, Kelsey@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionMy JEM31BF01 died yesterday, and I would like to replace it with a similar oven, with under cab install. Thank you

Asked 4 years ago by Cadorino.

• A:Answer Hello Cadorino - Thank you for being part of the GE Appliances family. We will be happy to help you find the perfect replacement. For models capable of undercabinet mounting, we recommend model PEM31DFBB or JEM3072DHBB. Both are excellent choices that provide many of the same features you currently have. Let us know if we can help further. - John@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionThere seems to be two different mounting kits with the same nomenclature. I have bracket model 4-A019 which was used on my old PEM31SM. GE is saying these will fit the new PEM31SFSS but when I look at the mounting diagram online they do not??l

Asked 7 years ago by Bob.

• A:Answer Hi Bob- The hanging kit JXA019K is the kit for older and new models, but it has gone through numerous updates over the years. When new models are added, the JXA019K gets updated with mounting templates and rear brackets (if changed) for the newest models. The basic instructions don't change. The PEM31SM does have a different mounting template than the PEM31SF. The PEM31SF also uses the newest version of the rear brackets specified in the kit. Thanks for checking with us! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHi - our GE microwave, Model PEM31SF3SS, was installed with the GE under cabinet mounting kit. We just a replacement, Model PCHK11S1WSS, and tried to use our existing mounting kit, but the holes on the right do not line up. Is this a defect with the oven?

Asked 2 months ago by Hilary.

• A:Answer The JXA019K is the correct hanging kit for the PCHK11S1WWW. However, the old JXA019K used with the PEM31SF3SS does not work with the PCHK11S1WWW because it doesn't align. The JXA019K has been updated with a new hole alignment to correspond with the alignment on the PCHK11S1WWW. In order to hang the PCHK11S1WWW, you'll need to purchase a new JXA019K. -Don@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionWill this hanging kit work with GE microwave model GCHK07N1WSS? Does the kit include the instructions and templates?

Asked 4 months ago by TPA.

• A:Answer We're happy to help. Yes, this is the appropriate hanging kit for the GCHK07N1WSS model microwave. The templates, instructions and hardware are included in the hanging kit. -Vikki@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionWhat kit would work for a GEG ST10A10A1WSS3 in 1 for under cabinet mounting? Is there a GE combo model that works with under cabinet mounting?

Asked 1 year ago by Micro.

• A:Answer Our PEM31SFSS model microwave is approved to be suspended from the underside of your cabinet using the JXA019K kit. The model you specified is not designed for this type of installation. It's approved for placement on the counter with a minimum of 3" of air clearance on each side and at the top and 1" clearance in the rear.

  Answered 1 year ago by GE Answers

  
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Q: QuestionJust purchased a new PEM31SF4SS. Is this compatible? Note the "4SS" - I find responses for PEM31SFSS (no "4"), but nothing for PEM31SF4SS. Please help.

Asked 1 year ago by Redred.

• A:Answer Yes, this is the mounting kit that would work for the model PEM31SF4SS. Also, there is no difference, the additional number (4SS) in the model number is for marketing purposes.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI have purchased this mounting kit. Could you please give me the three different screw sizes and lengths that are used in the top mounting?

Asked 1 year ago by Barb.

• A:Answer The kit contains 4 each of the following: M5-0.8mm x 35mm Flat head machine screw, M5-0.8mm x 50mm Flat head machine screw and M5-0.8mm x 70mm Flat head machine screw.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat hanging kit do I need for a pem31dfbb microwave?

Asked 1 year ago by Anonymous.

• A:Answer The hanging kit is a JXA019K.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHello. Will this kit work with GE Microwave...JES1657SMSS ? Thank you.

Asked 1 year ago by Kirk.

Q: QuestionI am interested in purchasing a GE Profile - Profile Series 1.7 cubic ft convection over the range microwave (model # PVM9179SRSS - SKI 6497193). What under the counter mounting kit should I purchase for this microwave.

Asked 1 year ago by Don.

Q: QuestionMy GE microwave model PEM31SMSS has died. I would like to replace it with model PEM31SFSS. Will the mounting kit for the older (discontinued) model work with the newer replacement model? If not, will the newer replacemening kit on your website work?

Asked 1 year ago by Anonymous.

Q: QuestionWill this mounting kit work for a GE Microwave Model #JVM3162DJ3BB

Asked 2 years ago by Linda.

• A:Answer Unfortunately microwave did not fit in the space I had available so I didn't use kit.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill this mount a ffmv1846vs?

Asked 2 years ago by Kate.