Questions & Answers

Q: QuestionWhat is the resolution of this Hisense TV?

• A:Answer This Hisense TV has a 4K Ultra HD resolution (2160p).

Q: QuestionDoes the Hisense TV support any specific HDR formats?

• A:Answer Yes, this Hisense TV supports Dolby Vision HDR format.

Q: QuestionWhat smart platform does this Hisense TV use?

• A:Answer This Hisense TV uses the Google TV platform.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This Hisense TV has a total of 4 HDMI ports.

Q: QuestionWhat is the screen size of this Hisense TV?

• A:Answer This Hisense TV has a screen size of 64.5 inches.

Q: QuestionDoes this TV include a voice remote?

• A:Answer Yes, this Hisense TV comes with a voice remote for easy control.

Q: QuestionDoes the Hisense 65A7N have adjustable legs or are they a fixed width. If so what is the dimension. I have 36" tv stand.

Asked 9 months ago by Hoser.

• A:Answer Hi Hoser, thank you for your interest in the Hisense 65A7N. This model has two feet placement positions for the stand which allows you to choose if you want a wider or narrower placement. Position A has a TV Stand Width of 50.3×11.5 inches and position B is 25.3×11.3 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 9 months ago by HisenseProductExpert

  
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Q: QuestionHow big is the 65” tv boxed with packaging . I need to measure the inside of my van to see if it will fit. Thank you

Asked 1 month ago by Maggie.

• A:Answer If the seats fold down you should not have a problem.

  Answered 1 month ago by AngelluisPVerified Purchase

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Q: QuestionCan this tv be mounted on the wall

Asked 2 weeks ago by Gee.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 65A7N. Any wall mount that conforms to the 400 x 300 VESA stand pattern will work with this TV. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 weeks ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have a reset button?

Asked 2 weeks ago by Athos.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 65A7N. This model has a reset button at the back of the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 weeks ago by HisenseProductExpert

  
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Q: QuestionHow is the sound quality on this? I have a Vizio now and the sound is so garbled I can’t understand half of what is said and adding only makes it louder not plainer to understand, also does this set have an optic connection?

Asked 1 month ago by Ray.

• A:Answer The sound is decent but not premium. Its plenty loud enough for our big living room. We keep the volume on less than 30 out of 100 scale almost all times and it is very clear and easy to hear. You wll start to notice some increasing distortion as you increase to the higher volumes (esp. over 50+), but it is still fairly clear and understable. At voume 50, it is way too loud of course for normal listening in my opinion. I think I remember reading it had 2 built-in 10W speakers and a subwolfer. Yes, it has an optic connection on the back,

  Answered 3 weeks ago by Frank

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Q: QuestionDoes this product in 65 inch have eARC or only ARC?

Asked 3 months ago by Phil.

• A:Answer Hi Phil, Thank you for your interest in the Hisense 65A7N. This unit has an HDMI eARC port. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: QuestionDoes the TV have a built in tuner

Asked 4 months ago by Sean.

• A:Answer Yes, it has a ATSC 3.0 tuner.

  Answered 3 weeks ago by Frank

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Q: QuestionHow much internal storage space is available for apps on the 2024 A7 Series?

Asked 6 months ago by AppFan.

• A:Answer The 2024 Hisense A7 Series TVs, such as the 43A7N model, have approximately 12GB of internal storage, with about 7-8GB available for user apps after accounting for system files. Users can also expand storage by connecting external USB drives, although the effectiveness of this feature may vary

  Answered 3 months ago by OmarSVerified Purchase

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Q: QuestionHow much does this tv weigh?

Asked 6 months ago by Tharv.

• A:Answer Hi Tharv, Thank you for your interest in the Hisense 65A7N. This weight of the unit with the stand is 33.5 lbs, and the weight of the unit without the stand is 33.1 lbs. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionCan you provide the wall mounting dimensions? Need to ensure it will work with current design. Thank you

Asked 6 months ago by Main3104.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 65A7N. The wall mount recommended for this unit is the VESA Standard (300 x 400). If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionWhat is the width of the TV with the feet installed? I want to make sure this fits on my TV stand with some room to spare.

Asked 6 months ago by JP.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 65A7N. The TV stand width is 39.0×11.8 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionCan you add ROKU to this TV. Thank you,

Asked 6 months ago by West.

• A:Answer Hi West, Thank you for your interest in the Hisense 65A7N. You can connect a Roku stick to this unit via HDMI. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionWhat streaming does it come preloaded with? Does the remote have quick access streaming buttons like Hulu Prime Netflix on remote?

Asked 7 months ago by Joe.

• A:Answer Hi Joe, Thank you for your interest in the Hisense 65A7N. The remote comes with quick access buttons for Netflix, YouTube, Disney plus, Prime Video, Tubi and the Peacock app. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionWhat panel is on this tv in 65 and 75 inch, VA or IPS or other?

Asked 7 months ago by Curious.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 65A7N. This model has a VA panel, which provides superior contrast and exceptional picture quality, especially for movies. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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