A:AnswerThank you for your purchase of this HP DeskJet printer! HP has support available to look into set up issues like this. If you're a Geek Squad member, you can also contact Geek Squad support for assistance.
A:AnswerThanks for your question! This HP DeskJet 4255e is compatible with computers running ChromeOS, Windows 10 and newer, as well as MacOS Mojave 10.14 and newer.
A:AnswerHello and thank you for your question. A telephone line is not necessary to connect the HP DeskJet 4255e wirelessly. We recommend using the free HP Smart app to connect your printer wirelessly via WiFi or WiFi direct.
A:AnswerHello Dave, thank you for your question. You can set up the HP DeskJet 4255e printer using a USB connection instead of wireless. However, note that a USB A to B 2.0 cable is not included, so you will need to purchase one separately if needed. A wireless connection is required for HP+ or HP Instant Ink benefits.
A:AnswerThanks for shopping at Best Buy. The HP DeskJet 4255e is compatible with your iPad Pro and can connect wirelessly. We recommend using the HP Smart app to set up the printer on your iPad Pro.
A:AnswerThank you for your question on this HP DeskJet printer! You can find the serial number on the ink access door as well as when viewing the printer using the HP Smart app.
A:AnswerKelli, I am sorry to hear about your challenges. You can print without the app. We recommend reaching out to HP Support for further assistance.
A:AnswerUpon setting up your HP DeskJet 4255e printer via the free HP Smart app, you would opt into HP+ for free and then get those free months of the HP Instant Ink service. Thank you for your question!
A:AnswerHi, David! Thank you for the question. The HP DeskJet 4255e does not have a landline fax function. However, this model does come with the option to opt into HP+, which allows for access to HP Smart Advance. HP Smart Advance has a mobile fax option which can send (but not receive) faxes.
A:AnswerAnne, thank you for your question on this HP DeskJet 4255e! This printer does not connect to a 5G cellular network, but can connect to a dual-band router on the 5.8GHz frequency.
