Questions & Answers
- Model:
- 4P5L1AA#ABL/HX-HSCA-RD/AM
- |
- SKU:
- 10225176
Q: QuestionWhen will this be available?
Asked by Griffin.
- A:Answer i got a set in December 2020 and another set in January 2021
Answered by HyperX
Q: QuestionWill this work with a UK laptop?
Asked by Cali.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer If the laptop has a 3.5mm headphone jack, yes :)
Answered by Brin
Q: QuestionDose anybody play rainbow six seige with it and is it good for the game
Asked by Question.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer I dont play rainbow but sound quality wont differ dramatically through different games. You dont have to specify the game, but from my experience it has great directional sound.
Answered by Abd232
Q: QuestionI cannot hear the other party and neither they can hear me
Asked by Sara.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer Mic on? Earphones on? Monitor on? Monitor sound on? And turned up?
Answered by HapEee
Q: QuestionMac Compatibility ?_____Will "Cloud Alpha Wired" Work with Mac Computers____Model # (HX-HSCA-RD/AM) w/ MacOS & iOS?____iMac (High Sierra - will use Y-Splitter)____MacBook Pro (Catalina, 16", 2020 )_____iPad Pro (11", 2018)_____iPhone XS Max w/ iOS 13.5.1
Asked by Kaz.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer It works with MACOS Catalina. However certain games don’t. League of Legends doesn’t allow use of microphone. You have to use discord.
Answered by Brittany
Q: QuestionMic connection is not working on PC. Help.
Asked by xboxlulu12.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer It came with a 'Y' cable. I plugged both ends of the 'Y' cable into the PC, then the one connector goes to the headset.
Answered by JohnG
Q: QuestionDoes Best Buy sell only the mic piece?
Asked by Darren.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer no they don't - maybe check hyper clouds website?
Answered by uniqueusername
Q: QuestionI am looking for the white and purple verision of this head set can i buy it at any best buy?
Asked by Roberto.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer it was limited edition sold out everywhere may find it on ebay
Answered by Adien
Q: QuestionCan you use these with an iphone or ipad?
Asked by Ames.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer yes you can, as long as they have the standard audio jack
Answered by uniqueusername
Q: QuestionBought these for my son for his birthday in March and we can’t get the mic to work while using them on his switch. Am I missing something ?
Asked by Emily.
This question was asked about the related product: HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, Xbox One and Nintendo Switch - Gold
- A:Answer is the mic fully plugged in and is the slider switch in the on position?
Answered by IrishMistral
Q: QuestionWhat's the length of the wire connecting it to the PC? I hope it isn't too short.
Asked by RodF.
This question was asked about the related product: HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, Xbox One and Nintendo Switch - Gold
- A:Answer It's pretty long, almost 11 feet if I measured right.
Answered by Luke
Q: QuestionDo these work with an iPad?
Asked by Anonymous.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer I am not sure about the iPad but it works great with my ipod touch.
Answered by Tony
Q: QuestionDoes this headset keep my ears cool or prevent my ears to get hot
Asked by Jay.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer No. There is no cooling gel in ear cups.
Answered by Thelegend24
Q: QuestionDoes it have the inline volume control ?
Asked by Marc387.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer Yes game chat and game volume increase and decrease volume together with volume wheel on the headset wire. However you can adjust how much game chat and how much game volume you want in the settings. But that means going into the Xbox settings menu. The volume wheel on the headset adjust both volumes together.
Answered by Thelegend24
Q: Questioni plugged them on my computer but my mic isn't working i can here game sound but my mic isn't working everything is working but the mic
Asked by Oscar.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer If using Windows 10, search "Sound" in the start menu. That will take you to the Sound Settings, from there, check that "Input" says "Microphone (High Definition Audio Device)". If it doesn't, your PC isn't using your Microphone. Also, since the mic detaches, make sure you've plugged in into the headset very securely. If that doesn't help, you'll have to contact the manufacturer or Best Buy.
Answered by UCAdminHell
Q: QuestionDoes it work on ps4 slim
Asked by Nick.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer Yes
Answered by Gray
Q: QuestionCan you use these headphones with an Apple I Phone XS Max with a dongle attachment? My son did, and they worked at first while playing Fortnite....then the sound began to go in and out. Finally, there was no sound. Swapping them out.
Asked by SPH.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer I Used them with my Iphone Xs, I would play PUBG with friends, and the sound sounded phenomenal. Fortnite for mobile has many glitches, I wouldn't recommend playing on mobile.
Answered by KevinD04
Q: QuestionCan my son use with iPad?
Asked by Lumbeern.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer Yes if there’s an Aux port on the iPad otherwise you will need an Aux to Lightning adaptor
Answered by SammyCrates
Q: QuestionI am using this with Xbox one. I am getting some white noise when I plug it in to my controller and play fortnite. Any suggestions as to why and if I should bring it back and get a different one. Ty
Asked by Karl.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer I’m using it on Xbox and playing Fortnite and have no white noise. Try a friends controller to see if it’s the headset or If you can try over a friends house with their controller to remove possible problems with your system. If still making noise, take it back and get another one. Good luck
Answered by Daniel
Q: QuestionDoes the mic echo whenever you’re talking in party chat with multiple people? ( 2 or more)
Asked by mason.
This question was asked about the related product: HyperX - Cloud Alpha Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
- A:Answer Mine echoes despite the volume adjustments. This is an issue with this generation of HyperX Alpha headsets. With a little luck, and a lot of tweaking here and there (to offset what Windows does), you can stop the echo or reduce noise, but it's a recurrent (albeit seemingly random) problem.
Answered by MsMcC
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