Questions & Answers

Name: Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black
Brand: Insignia™
SKU: 6335126
Price: 28.99 USD
Rating: 4.2 (4905 reviews)

Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black

Model:: NS-SBAR21F20; |
SKU:: 6335126

User rating, 4.2 out of 5 stars with 4905 reviews.

Highly rated by customers for:

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QuestionThe soundbar will play and the sub will connect and stay blue but no sound comes out??? tried on a SHARP smart TV and a ONN Smart TV, have tried reconnecting, tried optical cables and red/white ones, and tried changing sources?
Asked 3 years ago by Tara.
- Answer No sound comes from the sun, only bass
  Answered 3 years ago by cecego
  Answer this question
Questionwill the tv remote change the volume?
Asked 4 years ago by mickie.
- Answer Yes, 1. you have to set the volume to the loudest you want to go with the soundbar remote, 2. then you should be able to lower (control) the sound with your TV remote, I hope this helps you.
  Answered 4 years ago by Sylva
  Answer this question
Questionmy subwoofer keeps cutting out as if it lost connection to the soundbar. anybody else experiencing this? could it be because the subwoofer is behind the sofa?
Asked 5 years ago by Fusa.
- Answer Try to move the subwoofer closer to the soundbar.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionI have this product hooked up to my Samsung smart TV. Is there a way to make it possible to control the volume using my Samsung tv remote instead of using two separate remotes?
Asked 4 years ago by Francisco.
- Answer You can control the TVs volume using the TV remote.
  Answered 4 years ago by InsigniaCustomerSupport
  Answer this question
QuestionI have this soundbar connected to an Insignia 55inch 4K Fire tv using an optical cable. Watching cable, the sound works fine but when I switch to using the built in Fire tv, sometimes there is no sound on Netflix or Prime? Is this an issue with the bar?
Asked 5 years ago by DubyaGee.
- Answer Hi, DubyaGee. When using this type of connection for soundbars, it is important to check the settings on the secret menus for each app. there you can adjust the audio presets to pass the audio through the Optical cord and not the TV Speakers. Cesar G. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question

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Questions & Answers

Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black

Q: QuestionThe soundbar will play and the sub will connect and stay blue but no sound comes out??? tried on a SHARP smart TV and a ONN Smart TV, have tried reconnecting, tried optical cables and red/white ones, and tried changing sources?

Q: Questionwill the tv remote change the volume?

Q: Questionmy subwoofer keeps cutting out as if it lost connection to the soundbar. anybody else experiencing this? could it be because the subwoofer is behind the sofa?

Q: QuestionI have this product hooked up to my Samsung smart TV. Is there a way to make it possible to control the volume using my Samsung tv remote instead of using two separate remotes?

Q: QuestionI have this soundbar connected to an Insignia 55inch 4K Fire tv using an optical cable. Watching cable, the sound works fine but when I switch to using the built in Fire tv, sometimes there is no sound on Netflix or Prime? Is this an issue with the bar?

Top Rated

QuestionThe soundbar will play and the sub will connect and stay blue but no sound comes out??? tried on a SHARP smart TV and a ONN Smart TV, have tried reconnecting, tried optical cables and red/white ones, and tried changing sources?

Questionwill the tv remote change the volume?

Questionmy subwoofer keeps cutting out as if it lost connection to the soundbar. anybody else experiencing this? could it be because the subwoofer is behind the sofa?

QuestionI have this product hooked up to my Samsung smart TV. Is there a way to make it possible to control the volume using my Samsung tv remote instead of using two separate remotes?

QuestionI have this soundbar connected to an Insignia 55inch 4K Fire tv using an optical cable. Watching cable, the sound works fine but when I switch to using the built in Fire tv, sometimes there is no sound on Netflix or Prime? Is this an issue with the bar?