Questions & Answers

Q: QuestionCan I fit a queen comforter in this dryer?

Asked 6 years ago by Geidy.

• A:Answer Yes

  Answered 6 years ago by kalseyc

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Q: QuestionDoes this dryer make some kind of sound at the end of the cycle?

Asked 7 years ago by Helmut.

• A:Answer Yes, it makes a serious of 4 moderately loud beeping/buzzing noises.

  Answered 7 years ago by Xavon

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Q: QuestionWhat is the cef rating

Asked 3 months ago by Opa.

Q: QuestionCan I buy a replacement handle?

Asked 3 months ago by Curious.

Q: QuestionCan this dryer be converted to LP gas

Asked 4 months ago by Anonymous.

• A:Answer It's an electric dryer. It has absolutely no capacity to ignite fire internally to dry clothes. So no it cannot be converted to any kind of gas.

  Answered 3 months ago by TerryBVerified Purchase

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Q: QuestionDoes this dryer work with the new building codes with gfic ground?

Asked 4 months ago by Dryer.

Q: QuestionWhat kind of cord goes with this dryer?

Asked 4 months ago by Dee.

Q: QuestionHow many lint filters does it have?

Asked 4 months ago by Mariah.

Q: QuestionWhen will this dryer be available?

Asked 5 months ago by Vee.

Q: QuestionHow would I purchase the power cord for this dryer?

Asked 6 months ago by Jen.

• A:Answer You can find cord kits at Bestbuy, Lowes or Home Depot. You need to know if you need 3 wire or 4 wire.

  Answered 5 months ago by NorthCarolinaVerified Purchase

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Q: QuestionI want to buy this dryer I want to know how much for piciking the old dryer I have at my home .Thank you

Asked 1 year ago by Pros.

• A:Answer Thank you for your inquiry! The Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry and My Cycle Memory is currently priced at $369.99 at Best Buy. For picking up your old dryer, Best Buy offers a Haul Away and Recycle service. This service costs $199.99 and includes the removal and recycling of up to two large products (like your old dryer), along with an unlimited number of select smaller products.

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionDo you take away old?

Asked 1 year ago by Eve.

• A:Answer Thank you for your inquiry! As the manufacturer, Insignia doesn't handle appliance removal. However, you can contact Best Buy for their Haul Away service. They can assist you with removing and recycling your old dryer. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionJust bought this dryer, arrived on Tuesday, it’s Wednesday and we hooked everything up correctly. Plugged it in and nothing, not even a light. Is this a common thing

Asked 1 year ago by Amy.

• A:Answer Hi there! Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We're sorry to hear that it's not powering on after setup. This is certainly not the experience we want for our customers. We take full responsibility for ensuring our products work correctly and want to help resolve this issue. Please reach out to our customer support team for troubleshooting assistance or to arrange for a replacement if necessary. Your satisfaction is important to us, and we appreciate you bringing this to our attention. We're here to help and ensure you have a positive experience with Insignia products. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionMy insignia sensor dry dryer is not turning on and I think it’s because it got left in the snow over night and I was wondering if I can reset it or well it work again? Can I get some ideas

Asked 1 year ago by Lola.

• A:Answer I'm sorry to hear about your dryer. Unplug the dryer from the power source and leave it unplugged for at least 10 minutes. This can help reset the internal electronics. Also, since it was left in the snow, ensure the dryer is completely dry before plugging it back in. Moisture inside the dryer could cause it to malfunction. If the dryer still doesn't turn on, it might be best to contact Insignia customer support for further assistance. We'll provide specific guidance and may arrange for a technician to inspect and repair the dryer if necessary. I hope these steps help! If you have any other questions or need further assistance, feel free to ask. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionI don't understand how to set the timing after I've chosen the cycle on my dryer

Asked 1 year ago by Jeanne.

• A:Answer To set the timing on your Insignia™ 6.7 Cu. Ft. Electric Dryer after choosing a cycle, follow these steps: 1. Turn the cycle selector knob to choose the desired drying cycle. 2. If you want to set a specific drying time, turn the "Time Adjust" knob. This option is available for cycles like "Time Dry" and "Quick Dry." 3. Press the "Start/Pause" button to begin the drying cycle. For cycles that use sensor drying (like "Normal" or "Delicates"), the dryer automatically adjusts the drying time based on the moisture level in the clothes, so you won't need to set the time manually. Feel free to ask if you have any other questions or need further assistance!

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionThe dryer chime does not go off at the end of the drying cycle.

Asked 1 year ago by Chime.

• A:Answer It does

  Answered 1 year ago by CarlosPVerified Purchase

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Q: QuestionI have had my Insignia dryer for 4 years and all of a sudden it turns on stays on for a few of seconds then turns off. I changed the thermal illumiter and it still turns off after a few seconds.

Asked 1 year ago by strwbrygrl.

Q: QuestionCan I make this plug into110 volts

Asked 1 year ago by Edmond.

• A:Answer The Insignia™ 6.7 Cu. Ft. Electric Dryer is designed to operate on a 240V, 30-amp power supply. This means it cannot be directly plugged into a standard 110V outlet. To use this dryer safely, you'll need a dedicated 240V outlet. If your home doesn't have one, you might need to have an electrician install the appropriate outlet.

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionMy dryer started making a whining/ grinding noise up on taking it apart there is no intrusions or anything that shouldn't be in there

Asked 1 year ago by Skyler.

• A:Answer We are sorry to hear about the noise issue with your Insignia™ 6.7 Cu. Ft. Electric Dryer. Since there are no visible intrusions, the problem might be due to worn-out drum rollers, a damaged drive belt, or motor bearings. We highly recommend calling our customer team for further assistance. Patricia | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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