Questions & Answers

Q: QuestionWhat cleaning solution am I supposed to use with this unit? Water isn’t doing the trick and it smells musty sitting. make the information based on specific models readily available on the app for things like this or send a bottle with this purchase.

Asked 9 months ago by Rylo.

• A:Answer Hello Rylo, Please check out the following article for all the approved cleaning solutions for your robot - https://homesupport.irobot.com/s/article/roomba-combo-cleanser Please note that using unapproved cleaning solutions can void your warranty.

  Answered 9 months ago by iRobot Team

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Q: QuestionMy combo arrived minus combo bin also does not empty bag mustem!pry by hand a disappoint since I was pleased with previous vacuums please address these proble.MS or replace

Asked 10 months ago by Cathy.

• A:Answer Hello Cathy, We are sorry to hear about the inconvenience. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.

  Answered 10 months ago by iRobot Team

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Q: QuestionIs there anything else I need to purchase to use this when it arrives?

Asked 10 months ago by CliffW.

• A:Answer It comes with the side brush, two sets of mop pads, and two vacuum bags that are in the compartment - so not necessarily! I would get some more vacuum bags and parts for the future, but all you need is the iRobot app on your phone for setup when you first get it.

  Answered 10 months ago by szymonsssVerified Purchase

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Q: QuestionWhen will the be available?

Asked 1 year ago by SGl9ver.