Questions & Answers

Q: QuestionHow much RAM does this Lenovo gaming laptop come with?

• A:Answer It has 12GB of DDR5 RAM, expandable up to 32GB.

Q: QuestionWhat type of graphics card does this Lenovo laptop have?

• A:Answer It has an NVIDIA GeForce RTX 4050 graphics card.

Q: QuestionWhat is the screen size of this gaming laptop?

• A:Answer The screen size is 15.6 inches.

Q: QuestionHow much storage space does the LOQ laptop offer?

• A:Answer This laptop comes with a 512GB SSD.

Q: QuestionDoes the Lenovo LOQ have a built-in microphone?

• A:Answer Yes, it has a built-in microphone.

Q: QuestionWhat is the processor speed of the Lenovo LOQ?

• A:Answer The processor is an AMD Ryzen 5 7000 series with a base clock frequency of 3.2 GHz and a boost clock frequency up to 4.2 GHz.

Q: QuestionCan your expand the storage at all?

Asked 7 months ago by Austin.

• A:Answer Hi Austin, Yes, this LOQ 15 features 2x M.2 2280 PCIe 4.0 x4 slots, with one slot having the preinstalled 512GB SSD set and the other is open to add another drive. Please feel free to reach out to us with any other questions!

  Answered 7 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this laptop come with 12GB on one slot and the other slot empty? Or 8Gb + 4Gb on the other slot?

Asked 5 months ago by David.

• A:Answer Hi JuanDa, This LOQ 15 features 1x 12GB SO-DIMM DDR5-4800 memory module with an open DDR5 SO-DIMM slot for straightforward expansion. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionWill this laptop play total war Warhammer 3 or cyberpunk 2077?

Asked 5 months ago by Grendel.

• A:Answer Yes

  Answered 5 months ago by Y0sfVerified Purchase

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Q: Questionwould this run the sims 4 well?

Asked 7 months ago by kady123.

• A:Answer It can play COD warzone, i am for sure it can handle sim 4 no problem.

  Answered 7 months ago by LongathomeVerified Purchase

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Q: QuestionIs it better to upgrade the ram and ssd before the first startup or should I do the initial startup then add new ram and storage? Also, what is the most compatible/best brands of ram and storage options for this model? Will play BeamNg occasionally.

Asked 3 months ago by MrNobody29.

• A:Answer I would recommend seeing how it runs before taking it apart, and going from there, especially since it has a warranty. I upgraded mine straight away. I used Crucial DDR5 SODIMM 4800MHZ per lenovo recommendations. Can't really go wrong with any reputable brand. I hear good things about Corsair ram aswell.

  Answered 3 months ago by BrentVerified Purchase

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Q: QuestionDoes this Laptop come with windows 11?

Asked 5 months ago by glhf.

• A:Answer Hi glhf, This LOQ 15 does come with Windows 11 Home preinstalled. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: Questioni want to install a samsung ssd with 2 tB willl this drive be ok ?

Asked 6 months ago by Brad.

• A:Answer Hey Brad, So long as the SSD fits in an M.2 2280 PCIe® 4.0 x4 slot, it should work just fine. Please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: QuestionCan you change the rgb color of the backlit keyboard?

Asked 3 months ago by Anonymous.

• A:Answer Hey, This LOQ 15 features a white backlit keyboard and it does not support RGB backlighting. Please feel free to reach out to us with any other questions!

  Answered 3 months ago by Lenovo Product Expert

  
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Q: QuestionCan a replacement/secondary battery be purchased for this item?

Asked 3 months ago by Kay.

• A:Answer Hey Kay, You shouldn't have an issue ordering a replacement internal battery for this LOQ 15 (depending on part availability). Please feel free to reach out to us with any other questions!

  Answered 3 months ago by Lenovo Product Expert

  
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Q: QuestionI'd appreciate more assistance, especially on knowing if the secondary internal SSD drive slot comes with a heatsink built in and what amount of RAM can be installed in the open DDR5 SO-DIMM slot? can the 12GB memory slot be replaced/upgraded? Thank you.

Asked 5 months ago by HJRV.

• A:Answer Hey again H, The open M.2 SSD slot is not equipped with a heatsink preinstalled. While there is a heat preventative over the storage area, a storage heatsink will need to be a feature that's fixed to the added drive itself. Also, regarding memory expansion, the noted maximum supported memory for this model LOQ 15 is 32GB (DDR5-4800). Although for disclosure, the maximum memory is only to test technical readiness of notebook and other users may have had success with installing a higher amount of memory [than 32GB]. Another note, the AMD processor this LOQ features supports a maximum memory speed of DDR5-4800. To match preinstalled memory, you could add another 12GB in the open slot for 24GB total, or you can remove the preinstalled 12GB of memory to open up your options. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionSince it comes with a 12 GB DDR5 SODIM, can I expand it on the other slot with a 32 GB DDR5 4800 SODIM? if not, what's the maximum I can Expand it to and what structure?

Asked 6 months ago by David.

• A:Answer Hey David, You should be able to install this memory without issue as other reviews have found success doing so. Please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: QuestionWhat is the resolution of the screen? I'm seeing both 1080p and 2k resolution in the product listing.

Asked 6 months ago by Anonymous.

• A:Answer Hey there, We apologize for any confusion. This LOQ 15 features an FHD, 1920x1080 resolution display. If you could, please share where you came across 2K resolution being listed in the product listing so that we may update this attribute. Also, please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: QuestionHow many frames per second does it run on games like Fortnite and Roblox

Asked 8 months ago by FPS.

• A:Answer Hi there, This can be difficult to project due to the variables that relate to in-game performance, including system specifications and software. Based on user reviews, you should be able to get at least 90-120FPS on the system with medium graphics settings for both titles. Please reach out to us with any other questions!

  Answered 8 months ago by Lenovo Product Expert

  
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