Questions & Answers

Q: QuestionHow does the smart lock connect to your home network?

• A:Answer The Level Lock+ Connect smart lock connects to your home network using Wi-Fi.

Q: QuestionCan you share access to the smart lock with others?

• A:Answer You can share access with friends, family, or visitors instantly via the Level App, complete with customizable expiration times.

Q: QuestionWhat are the different ways to unlock the smart lock?

• A:Answer You can unlock the Level Lock+ Connect using Apple Home Keys, your smartphone, a key fob, the keypad, or a standard key.

Q: QuestionIs the smart lock compatible with other home automation apps?

• A:Answer This smart lock can be used with your favorite home automation apps including Google Home, Apple Home, Ring, or Amazon Alexa.

Q: QuestionHow does the smart lock connect to the internet?

• A:Answer The Level Lock+ Connect smart lock uses WiFi to connect to the internet.

Q: QuestionCan the smart lock be used with other home automation apps?

• A:Answer The Level Lock+ Connect smart lock is compatible with home automation apps such as Google Home, Apple Home, Ring, and Amazon Alexa.

Q: QuestionWhat type of battery does the smart lock use?

• A:Answer This smart lock uses a CR2 battery.

Q: QuestionWhat are the different ways to unlock the smart lock?

• A:Answer You can unlock the Level Lock+ Connect using Apple Home Keys, your smartphone, a key fob, the keypad, or a standard key.

Q: QuestionWhat security features does the smart lock offer?

• A:Answer The Level Lock+ Connect smart lock is rated AAA for security and offers robust protection against everyday wear and tear.

Q: QuestionCan I open the Level - Lock + bluetooth/WiFi with my iphone anywhere I can get phone service?

Asked 5 months ago by 6319.

• A:Answer Yes, you can lock and unlock your Level Lock+ WiFi from your iPhone using the Level app—anywhere you have internet or phone service. As long as your lock is connected to WiFi through the Level Connect, remote access is available directly from the app. If you have any questions or need assistance, feel free to reach out to us at [email protected]. We’re happy to help!

  Answered 5 months ago by LevelHome Team

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