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Questions & Answers

Your price for this item is $449.99
The comparable value price is $749.00
Page Showing 1-20 of 22 questions
  • QuestionWhat type of finish does this LG microwave have?

    • Answer This microwave features LG's PrintProof fingerprint and smudge-resistant finish.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a turntable?

    • Answer Yes, this microwave comes with a removable turntable that is 12.8 inches in diameter.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect this microwave to my phone?

    • Answer Yes, you can connect this microwave to your phone using the ThinQ app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this over-the-range microwave require clearance space for the door to open?

    • Answer No, this microwave features a Zero Clearance Door, allowing for flush installation against a wall or cabinet without needing extra clearance.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many preset cooking programs does this microwave offer?

    • Answer This microwave offers 12 preset cooking programs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this LG microwave?

    • Answer This LG microwave has a capacity of 1.3 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this over the range LG microwave have lights over the stove?

    Asked by Joy.

    • Answer Hi there, Joy. Thank you for your question about the LG MVEF1337F Over-the-Range Microwave! We understand you're asking about the lighting feature over the stove. Yes, this model does have exterior lighting over the stove. It features LED lighting that helps illuminate the cooking area. Additionally, the microwave can sync with an LG smart range or cooktop to automatically activate the light and vent, offering enhanced convenience. https://www.lg.com/us/cooking-appliances/lg-mvef1337f-over-the-range-microwave#pdp_specs If you have any other questions or need assistance, please send us a private message on Social Media @LGUSSupport, and we'd be happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this model vent to the outside?

    Asked by Thomas.

    • Answer The LG 1.3 Cu. Ft. Low-Profile Over-The-Range Microwave with Sensor Cook and Zero Clearance Door - Black, Model # MVEF1337F can be vented in one of three ways; Roof-venting, Wall-venting, or Room-venting (aka recirculating mode). It is shipped with the blower assembled for room venting. You need to adjust the blower if you want wall-venting or roof-venting installation. The ductwork you need for outside ventilation is not included with the microwave oven...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow many inches of clear space do you need from top of range to bottom of microwave?

    Asked by Ana.

    • Answer In response to LG answer- surely not! Most of these are minimal 18 inches, 30 seems way high for any manufacturer.... but hey, if it is 30 it is but I think thats gonna rule me and quite a few others out

      Answered by mixinmaster

  • QuestionCan I put the microwave on the counter?

    Asked by Anna.

    • Answer Hello there, Anna. Thank you for sharing your experience with us. We understand your inquiry regarding the placement of the LG MVEF1337F. Based on the specifications for this unit, the LG MVEF1337F is an Over-the-Range Microwave designed specifically to be mounted above a cooktop. It features a bottom venting system and lighting that are not suitable for countertop placement. Therefore, we do not recommend placing this unit on a counter. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-1-3-cu-ft-low-profile-over-the-range-microwave-with-sensor-cook-and-zero-clearance-door-black/J7G5658CV8 If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs there like a measurement to where you should tile up to i wanna tile before I get this microwave or a measure ment down from bottom of cabinet

    Asked by Anonymous.

    • Answer There is no measurement for where to tile up when you install the LG 1.3 Cu. Ft. Low-Profile Over-The-Range Microwave with Sensor Cook and Zero Clearance Door - Black, Model # MVEF1337F. The LG has to be installed a minimum of 30" above your countertop/cooktop surface, and under your upper kitchen cabinets, before you install the microwave oven. Since the microwave oven has a height of 11 15/16'', that means there will be a space of 18 1/16" between the bottom of the microwave oven and your Countertop/Cooktop surface after installation...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have verified correct installation to vent outside, but still have air flowing from the left grille grate - is this normal?

    Asked by buell4.

    • Answer Hi there. Thank you for sharing your experience with your LG over-the-range microwave model MVEF1337F. We understand your inquiry regarding airflow coming from the left grille even after verifying correct external vent installation. According to LG’s flexible venting design, this model can be configured for room recirculation or external venting through the roof or back wall. When set up for external venting, make sure the duct damper is properly installed and the blower assembly is oriented correctly for exhaust to the outside. Additionally, even with external venting, it’s common for the microwave’s internal cooling fan to exhaust a small amount of air through the grille area (often toward the upper left) to cool internal components independent of the hood vent airflow. This internal exhaust is separate from the main exhaust path and can be felt as airflow near the grille. If you notice unusually strong airflow or hear excessive noise, you can double-check that the blower fan is rotated/configured per the installation instructions so that the primary vent path leads outside, and that the grease filters are clean and properly seated to avoid obstruction. Cleaning or replacing the charcoal/grease filters regularly helps maintain optimal airflow and prevents buildup that could cause backpressure or increased noise. If everything appears correctly installed and filters are clean, but you still have concerns about airflow patterns or performance, we’d be happy to look further into your specific installation details. https://www.bestbuy.com/site/lg-1-3-cu-ft-low-profile-over-the-range-microwave-with-sensor-cook-and-zero-clearance-door-black/6571540.p?skuId=6571540 Please send us a private message on Social Media @LGUSSupport with any photos of your installation setup or additional questions, and our team will be more than happy to explore possible solutions tailored to your kitchen configuration. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDo the controls on the or of this microwave illuminate?

    Asked by Vaughn.

    • Answer Hello there, Vaughn. Thank you for sharing your experience with your LG over-the-range microwave model MVEF1337F. We understand your inquiry about whether the controls illuminate. The MVEF1337F features SmoothTouch® glass controls that are backlit during operation—when the microwave is powered on or when you touch the panel, the icons and text light up for visibility, and they “disappear” (go dark) when not in use to maintain the sleek look. The control panel is located on the bottom front edge, so when you approach or open the door, you’ll see the backlighting activate for easy access. If you notice the controls not lighting up at all, please ensure the unit is properly connected to power and that the Control Lock feature isn’t engaged (refer to the owner’s manual section on Control Lock for steps to disable it). https://www.bestbuy.com/site/lg-1-3-cu-ft-low-profile-over-the-range-microwave-with-sensor-cook-and-zero-clearance-door-black/6571540.p?skuId=6571540 Should you have any further questions about the control behavior or need guidance with settings, please send us a private message on Social Media @LGUSSupport with details or photos of your unit’s display, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDouble checking that the lights, under the microwave are LED and not Halogen. thank you

    Asked by Schnopps.

    • Answer Hi there, Schnopps. We understand your inquiry about the MVEF1337F over‑the‑range microwave. The cooktop lighting on this model uses energy‑efficient LED lamps rather than halogen, providing bright, cool light and longer service life. As a quick troubleshooting tip, if you ever notice the lights dimming or flickering, make sure the grease filter is clean and properly seated—buildup can block light output. https://www.bestbuy.com/site/lg-1-3-cu-ft-low-profile-over-the-range-microwave-with-sensor-cook-and-zero-clearance-door-black/6571540.p?skuId=6571540 For any additional questions or to explore replacement parts options, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to assist you further. We appreciate your patience and look forward to helping you enjoy your new LG appliance —Renzo

      Answered by LG Digital Customer Care

  • Questionwhat is material of the outer sides of this microwave? Metal or plastic? Thank you

    Asked by Schnopps.

    • Answer Hi there, Schnopps. We understand your inquiry about the LG MVEF1337F over‑the‑range microwave. The outer sides and cabinet of this model are constructed from painted steel metal, not plastic, providing a sturdy, long‑lasting finish. For best results when cleaning, gently wipe the exterior with a soft, damp cloth and a mild, non‑abrasive detergent—this helps remove smudges without harming the finish. If you ever notice streaks or spots, dry the surface immediately with a clean microfiber cloth to maintain that sleek appearance. https://www.bestbuy.com/site/lg-1-3-cu-ft-low-profile-over-the-range-microwave-with-sensor-cook-and-zero-clearance-door-black/6571540.p?skuId=6571540 Should you need further assistance with installation tips or care recommendations, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore additional solutions. We appreciate your patience and look forward to helping you get the most out of your LG appliance —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this microwave be mounted under a cabinet that only extends 12 inches out?

    Asked by Jenn.

    • Answer yes, make sure the bracket are anchored to at least one stud

      Answered by MatthewS

  • QuestionDoes this low profile microwave come in White!

    Asked by Roe.

    • Answer Hi there! Thank you for reaching out with your question. The LG model MVEF1337F, unfortunately, does not come in a white finish. It is available in other color options. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help you. We appreciate your interest in our products! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow much is delivery and installation?

    Asked by Microwav.

    • Answer Hi there! Thank you for reaching out to us. We understand your interest in the delivery and installation services for the LG 1.3 cu. ft. Low Profile Over-the-Range Microwave (Model: MVEF1337F). For pricing and availability, we recommend contacting Best Buy directly as they handle the delivery and installation services. You can find more information here Appliance Delivery, Installation & Repair Services - https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002) We appreciate your understanding, and feel free to reach out if you need any further assistance. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this unit exhaust leak any exhaust air into the room even when it is vented outside? I have a similar unit from whirlpool that sends lots of smoke into the room even when its vented outside.

    Asked by mdwish.

    • Answer So far after a week i have not had that problem. Have u ensured whether the mechanisn to vent outside is connected properly. Is the fan direction adjusted for outside venting? -(with the previous GE , the fan had to be reversed). With this LG, there is a bracket to insert to change the direction of the exhaust air.

      Answered by KennyR

  • QuestionDoes the vent go outside?

    Asked by mary.

    • Answer It can if you want it to. The installation instructions show specific measurements and necessary routing of the system.

      Answered by TimB