Questions & Answers

Q: QuestionDoes this air conditioner have different fan speeds?

• A:Answer Yes, this air conditioner has two cooling and fan speeds.

Q: QuestionIs there a timer on this portable air conditioner?

• A:Answer Yes, this portable air conditioner has a timer.

Q: QuestionDoes this portable air conditioner have a dehumidifier?

• A:Answer Yes, this portable AC has a built-in dehumidifier.

Q: QuestionDoes this air conditioner work with voice assistants?

• A:Answer Yes, this air conditioner works with Amazon Alexa and Hey Google.

Q: QuestionDoes this air conditioner have a remote control?

• A:Answer Yes, this air conditioner comes with a remote control.

Q: QuestionDoes this air conditioner have an auto shut-off feature?

• A:Answer Yes, this air conditioner has an auto shut-off feature.

Q: QuestionDoes it work with a side to side window are just up and down window?

Asked 2 weeks ago by Mandy.

• A:Answer Hello there, Mandy! Thank you for sharing your question to us about the LG Portable Air-Conditioner (LP0825WSSM). Yes, the LG LP0825WSSM is designed as a portable air conditioner, which means it works well with both up‑and‑down (single/double‑hung) windows and side‑to‑side (sliding) windows, giving you flexibility depending on your space and window style. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-350-sq-ft-8350-btu-doe-smart-portable-air-conditioner-white/J7G565558V. If you need further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. - Avril

  Answered 1 week ago by LG Digital Customer Care

  
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Q: QuestionCan you drain the internal tank periodically with the bottom drain port before the FL light comes on?

Asked 3 weeks ago by Shark.

• A:Answer Hello there, Shark! Thanks for reaching out about the LG Portable Air-Conditioner (LP0825WSSM). It’s great that you’re checking into how the internal tank works, and you’ll be glad to know that yes, you can drain the tank periodically using the bottom drain port even before the FL (Full Tank) light appears. In fact, doing this is a helpful way to avoid unexpected auto‑shutoffs and keep the unit running smoothly on especially humid days. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-350-sq-ft-8350-btu-doe-smart-portable-air-conditioner-white/J7G565558V. If you need further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. - Avril

  Answered 3 weeks ago by LG Digital Customer Care

  
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Q: QuestionCan you use upper drainage hose when in cool mode

Asked 1 month ago by Shark.

• A:Answer You can only use the upper drain port for the LG 350 Sq. Ft. 8,350 BTU DOE Smart Portable Air Conditioner - White, Model # LP0825WSSM, in Dehumidifying (Dry Mode)...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionIs this unit self-evaporating or do you have to empty it?

Asked 2 months ago by selfevaporating.

• A:Answer Hello there. Thank you for sharing your question with us. We understand your inquiry regarding the drainage requirements for the LP0825WSSM portable air conditioner. This unit features an auto-evaporation system that typically exhausts most of the moisture through the vent hose while in cooling mode; however, depending on the humidity levels in your environment, internal condensation may collect in the base pan. We understand that knowing how to maintain your unit is important, so if the internal tank becomes full, we recommend a simple troubleshooting step: turn off the unit, place a small shallow pan under the drainage port at the bottom rear of the device, and remove the drain plug to empty the water. [LG air conditioner Cleaning] [Portable] I am curious about how to clean the portable air conditioner - https://www.lg.com/us/support/help-library/lg-air-conditioner-cleaning-portable-i-am-curious-about-how-to-clean-the-portable-air-conditioner--20154629492171 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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