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Page Showing 61-80 of 131 questions
  • QuestionIs there a pedestal/drawer that can be purchased for this model that will raise it up?

    Asked by Meegs.

    • Answer Yes. Best Buy has matching pedestal but I bought one online from Amazon for half that price

      Answered by JohnG

  • QuestionDoes this washer have a pause unlock button?

    Asked by Anonymous.

    • Answer Yes

      Answered by ChristineS

  • QuestionMy washer was installed by Best Buy but the water hoses were installed incorrectly: the hot water with the cold. Will this compromise the integrity of the washer?

    Asked by Jela.

    • Answer Hello there, Jela. Thank you for bringing this to our attention regarding your LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer. We understand your inquiry concerning the water hose connections. Connecting the hot and cold hoses in reverse will not compromise the mechanical integrity or durability of the washer, but we strongly recommend correcting the connections to ensure the unit performs its cycles with the accurate water temperatures. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/JJ8VPZRCP7 For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do I get my dryer to go to the “very dry” cycle?

    Asked by Charlie.

    • Answer Hi, Charlie. Thank you for reaching out to us with your question about your LG Washer (WM3470CW) model. We understand you'd like to use the "Very Dry" cycle, and we're happy to guide you through that. To select the "Very Dry" setting, simply follow these steps: Turn the cycle dial to "More Dry" or "Very Dry" (depending on your specific model's labeling). If your unit is equipped with "Sensor Dry", make sure the sensor is clean and functioning correctly. A clean sensor helps ensure that the dryer can accurately detect the moisture level in your clothes. You can also try adjusting the dryness level via the "Dryness Level" button, which allows you to select different levels of drying intensity. For more information about the product, you may visit https://www.lg.com/us/washers-dryers/lg-wm3470cw-front-load-washer. If you're still encountering any issues or would like further guidance, please feel free to send us a private message on social media @LGUSSupport. We're ready to assist you with additional troubleshooting steps. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionCan you use the pods for detergent? They remain in the tray when the wash is complete. What am I doing wrong?

    Asked by Anne.

    • Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer. We recommend placing detergent pods directly into the washer drum before adding your laundry rather than in the dispenser tray to ensure they dissolve properly. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/JJ8VPZRCP7 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan i Use a powder detergent? I have been using a liquid one and want to switch to powder?if so how much should I use ?

    Asked by Mo.

    • Answer Hello there, Mo. Thank you for reaching out about using powder detergent with your LG WM3470CW Front Load Washer. We understand the importance of using the right detergent for effective cleaning. Yes, you can absolutely use powder detergent with your washer. To do so, ensure you remove the liquid detergent cup from the main wash detergent compartment before adding powder detergent. This will allow the detergent to dispense correctly and prevent any clogging issues. For the correct amount, always follow the detergent manufacturer’s recommendations based on your load size and soil level. Be sure to use only high-efficiency (HE) powder detergent for optimal performance. LG Washer - Detergent and Additive Usage - https://www.lg.com/us/support/help-library/lg-washer-detergent-and-additive-usage--1337636639933 If you have additional questions or need further assistance, please send us a private message on social media @LGUSSupport, and we’ll be happy to help. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI have a LG 2009front loader on platform, will this fit?

    Asked by Pedalstal.

    • Answer Hi, there. Thank you for reaching out to us. To determine if the LG Washer (WM3470CW) model will fit on your 2009 front loader platform, we need to consider the specific dimensions of both the washer and the platform. The standard platform height is generally designed to fit most LG front-load washers, but it's important to ensure compatibility in terms of the dimensions and the weight capacity of the platform. We recommend measuring both your current platform and the new washer's dimensions, which are approximately 27" W x 30" D x 39" H. For more information, you may visit https://www.lg.com/us/washers-dryers/lg-wm3470cw-front-load-washer#pdp_specs. If you’re still unsure, please send us a private message on social media @LGUSSupport, and we’ll be happy to guide you through any further details. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionThe specs in this listing says "High Efficiency: NO", but it says High-Efficiency in the name of the product. Can you confirm if it is High-Efficiency or not? Thank you.

    Asked by hillj888.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the specifications for your LG 5.0 Cu. Ft. Stackable Front Load Washer (WM4000HBA). We can confirm that this unit is indeed a High-Efficiency (HE) washer. It is designed to use significantly less water and energy than traditional agitator models and is ENERGY STAR® certified. We recommend always using detergents clearly labeled with the "HE" symbol to ensure the 6Motion technology and sensors operate at peak performance. Any listing stating "No" for High-Efficiency is likely a technical error on the retailer platform. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-middle-black/JJ8VPZRCVQ For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • Questionwill the new front loading lg wm3470cw fit on older lg pedestai

    Asked by rusty.

    • Answer Hi there, Rusty. Thank you for reaching out with your question. We understand your concern about fitting the LG WM3470CW Front Load Washer on an older LG pedestal. The LG WM3470CW is compatible with certain LG pedestals, but it’s important to ensure that the pedestal is specifically designed for the washer's dimensions. The recommended pedestals for the WM3470CW are the WDP6W pedestal and the LG Sidekick™ Pedestal Washer (WD300CW). If you are using an older pedestal, it may not align properly with the washer, as dimensions and designs can vary across different models. If you already have a pedestal, we recommend verifying the model number and checking if it is compatible with the WM3470CW. For more assistance, feel free to send us a private message on Social Media @LGUSSupport, and we will be happy to guide you further. https://www.lg.com/us/washers-dryers/lg-wm3470cw-front-load-washer#pdp_specs We appreciate your interest and look forward to helping you! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHello, Does this wash machine have a deep fill option or an option to add extra water to a load?

    Asked by Kid.

    • Answer Hi there! Thanks for reaching out about the LG WM3470CW Front Load Washer. This model does not have a specific "Deep Fill" option or a dedicated feature to add extra water to a load. However, it uses LoadSense technology to automatically adjust the water level based on the size and weight of the load, ensuring efficient and effective washing. https://www.lg.com/us/washers-dryers/lg-wm3470cw-front-load-washer#pdp_specs For particularly heavy or bulky items, we recommend using the "Bedding" or "Heavy Duty" cycles, which may use more water to accommodate these load types. If you have any more questions or need further assistance, feel free to reach out to us at @LGUSSupport on social media. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the matching dryer?

    Asked by Pennstater2005.

    • Answer Hello there! Thank you for your question about the WM3470CW washer. The matching dryer options for this model are the DLE3470W and the DLG3471W. Both are designed to work seamlessly with your washer, offering you efficient and effective laundry solutions. You may access this link for more information, go to "All Specs":https://www.lg.com/us/washers-dryers/lg-wm3470cw-front-load-washer. If you have any more questions or need further assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is here to help you with any inquiries you may have. We appreciate your interest in our products! —Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this model have a drying rack that can be used for the dryer or an aftermarket piece?

    Asked by Jex.

    • Answer Hi there, Jex. Thank you for your question about the LG WM3470CW Front Load Washer. This washer model does not come with a drying rack, as drying racks are available for dryers, not washers. If you’re looking for a drying rack, you may want to check compatible LG dryer models that offer this feature. https://www.lg.com/us/washers-dryers/lg-wm3470cw-front-load-washer#pdp_specs If you have any further questions, please feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do I clean the washer?

    Asked by Anonymous.

    • Answer The washer has a lint trap at the bottom in the front that you can easily take out and clean

      Answered by Satisfiedcustomer85

  • QuestionWhat might be causing a clicking sound (like a button or snap tapping sound on the front window) during the wash cycle? It is definitely NOT something hitting the window. It is getting more frequent in the last few loads. Just purchased in April 2024.

    Asked by MissKit.

    • Answer Hey Kit, we'd be happy to clarify this one for you! The clicking or snapping sound you're experiencing occurs when the drum rotates at high speed during spinning, water drops onto the surface of the inner drum, and water drops from hitting the laundry hit the outer drum. You can consider this a normal noise generated when the machine operates, not a sound caused by a defect. Our page here also includes a visual to help explain the phenomenon a little more: https://shorturl.at/GguqO. If you have any other questions, we're only a message away on social media @LGUSSupport. We'll be happy to help! *Joseph

      Answered by LG Digital Customer Care

  • QuestionWhich stacking kit do I need for this model?

    Asked by Gramma.

    • Answer Thank you for reaching us regarding LG Washer. The compatible stacking kit for the LG WM3470CM front load washer is the LG KSTK1 or KSTK4 stacking kit. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3470CM.ABMEVUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan the rubber around the front opening be replaced? Ours has mildew

    Asked by Nikki.

    • Answer Thank you for reaching us regarding LG Washer. Yes, the rubber gasket around the front opening of the LG WM3470CW washing machine can be replaced. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan the water intake be adjusted with this model. Especially when I need to add water.

    Asked by Lisa.

    • Answer Hi there. Thank you for your question about the LG washer model WM3470CW. This model automatically adjusts the water level based on the selected cycle and the amount of laundry in the drum. While it doesn't have a manual water level adjustment feature, you can use the "Extra Rinse" option to add an additional rinse cycle if needed. For specific instructions on using the washer or further assistance, please refer to the user manual or contact our customer support team. If you have more questions or need personalized help, feel free to send us a private message on Social Media @LGUSSupport. We're here to ensure you have a great laundry experience with your LG washer. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhere does the lint go? This product doesn't seem to have a lint filter or a vent. It has a small trap but in my experience of a previous model it captures very little...

    Asked by Filterquestion.

    • Answer There's a small removable lint trap at the bottom front of the washer

      Answered by Satisfiedcustomer85

  • QuestionCan the door open to the right, is it switchable?

    Asked by Steve.

    • Answer Hey Steve! The door on this WM3470CW will only open from right to left. It is not reversible. Let us know if you have any other questions. -Anthony

      Answered by LG Digital Customer Care

  • QuestionHello, I have an LG washer Model/WM1355H that need replacement. It has the Dryer on top that works fine. What's the best option to replace the old one

    Asked by luisa.

    • Answer Hello, Luisa! Thank you for reaching out with your inquiry. To replace your LG washer model WM1355H that is currently stacked with a dryer on top, we recommend considering another LG washer model that is compatible with stacking. One option to consider would be the LG WM3470CW washer, which is designed for efficiency and reliability. Please ensure compatibility with your existing dryer for stacking purposes. For further assistance in choosing the best replacement washer or to explore other options, please send us a private message on social media @LGUSSupport. Our team will be happy to assist you with finding the right appliance for your needs. Thank you for choosing LG for your home appliances. —Junel

      Answered by LG Digital Customer Care