Questions & Answers

Name: LG - 55" Class GX Series OLED 4K UHD Smart webOS TV
Brand: LG
SKU: 6401920
Price: 359.99 USD
Rating: 4.7 (203 reviews)

LG - 55" Class GX Series OLED 4K UHD Smart webOS TV

Model:: OLED55GXPUA; |
SKU:: 6401920

User rating, 4.7 out of 5 stars with 203 reviews.

Highly rated by customers for:

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QuestionI understand that the Gallery design allows for a flush mount but can I also attach it to a tilt/swivel type wall mount? I may want to change the position/angle at times.
Asked 5 years ago by ARM.
- Answer Yes, you can attach this tv to any wall mount that accepts a standard VESA 300 x 300 specification. One of the main reasons for buying this TV, though, is the included no gap mount, which is designed to make the TV look like a picture on the wall. When using the included mount, there is absolutely no space between the TV and the wall; the TV itself is so thin that the distance between the wall and the front of the TV is only one inch! Incredible. If you use any other wall mount, there will be a gap and you will lose the impact of the TV's design. If that is what you plan to do, I recommend not paying the extra money for this TV. Go with the C series, which is only an inch thicker and the PQ is almost as good.
  Answered 5 years ago by JoePacific
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Questionwhat is the difference between the cxpua and gxpua 55"
Asked 5 years ago by mjr.
- Answer Another big difference is that the GX supports ATSC 3.0, which means that the TV can handle over-the-air 4k broadcasts whenever TV stations in your market make that upgrade.
  Answered 5 years ago by bpz1
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QuestionDoes this TV have HDMI 2.1? Does this TV offer Variable Refresh Rate as part of its gaming features?
Asked 5 years ago by Adrock.
- Answer Hello , Yes this TV has 4 Hdmi 2.1 ports that support 4k at 120hz and does have Variable Refresh Rate through Nvidia G sync or AMD freesync
  Answered 5 years ago by Alex
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QuestionI recently purchased this tv. High definition programs (e.g., from Netflix) look incredibly sharp. However, the cable TV programs (lower def) show a lot of pixelation when there is movement. What should the TV settings be to minimize this?
Asked 5 years ago by JoePacific.
- Answer Hi Raym. The pixelation you are experiencing on the LG GX 55 inch Class with Gallery Design 4K Smart OLED TV w/AI ThinQ® (54.6'' Diag), Model # OLED55GXPUA could be from the signal from your cable company. I recently started experiencing the same issue with my cable feed, but it only occurs on some channels and more on commercials than on regular programming. In the settings menu on the TV, you can perform a Picture Test to verify that the image signal is being output normally, and determine if there is an error with the signal on the screen. If there are no problems in the test, check the connected external device or broadcast signal. On your remote control, press Settings (gear icon) > then on the TV click Advanced Settings (three vertical dots icon) > Support > Additional Settings > Picture Test. You can also contact your service provider and they can verify if they are experiencing any issues with their service in your area...^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionCan I upload my own images to use in Gallery mode?
Asked 4 years ago by Garden.
- Answer no. LG webos has too many nonsense restrictions like this. I regret the purchase now.
  Answered 4 years ago by JLiu
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QuestionWhen the stand AN-GXDV55 is attached to this unit, what is the measurement of the distance between the legs? Alternatively, if no stand available what is the distance between the mounting holes at the lower left and lower right of the TV back??
Asked 5 years ago by playitleo42.
- Answer When the stand, Part # AN-GXDV55 for the LG GX 55 inch Class with Gallery Design 4K Smart OLED TV w/AI ThinQ® (54.6'' Diag), Model # OLED55GXPUA is attached, the stand legs will have a width of 46". The TV has a VESA Wall Mount Interface Pattern of 300 x 300 which means that the VESA Mount bolt holes in the back will be 300 mm apart vertically and 300 mm apart horizontally, so the distance between the lower left and lower right mounting holes is 300 millimeters...^IFV
  Answered 5 years ago by LG Digital Customer Care
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Questioncan I use the "breakout cable" from the LG 55cx ?
Asked 4 years ago by bruce.
- Answer Yes, there is an AV Input that requires a breakout cable which is not an included accessory. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionThis Lg Oled has a refresh rate of 120Hz but why am I only getting 60Hz
Asked 5 years ago by preorder.
- Answer The LG GX 55 inch Class with Gallery Design 4K Smart OLED TV w/AI ThinQ® (54.6'' Diag), Model # OLED55GXPUA and all our OLED TV models all have a 120Hz panel. The refresh rate that is showing on the screen is the refresh rate of the incoming signal. The TV automatically refreshes at 120Hz and it is only informing you that you have a 60hz signal that represents the incoming signal. All broadcast television signals are 60 Hz, with 1080i having 60 fields (half a frame) per second, and 720p having 60 frames per second...^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionWhat is the operating temperature range? Looking for a tv that can be used in a non-heated area temps can reach 10 degrees F
Asked 4 years ago by DrippingSkinCells.
- Answer This tv is not rated for cold environment. You should look into a sun brite tv as they have internal temperature control.
  Answered 4 years ago by Kevin
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QuestionWill this tv work with DTS?
Asked 5 years ago by wayne.
- Answer Hi Wayne. Most current playback devices already have the ability to decode DTS audio so there's no need for the decoder to be included in the LG GX 55 inch Class with Gallery Design 4K Smart OLED TV w/AI ThinQ® (54.6'' Diag), Model # OLED55GXPUA. If you wish to to listen to DTS content from yourr BluRay disc player you can do so by setting the audio output of the player to PCM (pulse code modulation). The TV can both play that audio as well as pass it over eARC to a compatible eARC audio device. For consumers who wish to play DTS:X content, their source devices need to output the audio directly to an audio product with DTS:X support...^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionWhere is the cable provider’s box located in OLED Gallery installation? Can it be placed in the 14.25” x 14.25 “ box recessed in the wall behind the TV?
Asked 4 years ago by TM.
- Answer I would put it in there if it will fit. Use an IR sensor or the IR blaster provided with the tv for the remote control. A better option would be to locate it remotely and run an HDMI cable through the wall to the TV.
  Answered 4 years ago by Super99
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QuestionDo I need Apple TV box connected to watch Apple TV?
Asked 5 years ago by Misha.
- Answer It’s built in.
  Answered 4 years ago by Excited
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QuestionGreetings, You said that the included mount can be pull up to 1 inch away from the wall, My question here is it ok if I left the TV not flushed to the wall and leave it hanging 1 inches away from it?
Asked 5 years ago by Josh.
- Answer Hi Josh. That is not the intended use for the included mount for the LG GX 55 inch Class with Gallery Design 4K Smart OLED TV w/AI ThinQ® (54.6'' Diag), Model # OLED55GXPUA so we don't recommend that. Although you can extend out the TV using the provided flush wall mount, it is meant for the user to reach behind the TV easily for cable connection and push back in when finished. The TV has a VESA Wall Mount Pattern of 300 x 300 mm so you can use a third party Fuul Motion or Articulating VESA Compliant Wall Mount that supports the TV's Wall Mount pattern which is designed to let you pull the TV out and leave it out, but that type of mount will not let you mount the TV flush to the wall....^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionDoes the Variable Refresh Rate option on this TV work with PlayStation? Or more specifically, will it work with PS5 based on what we know about specs? I understand VRR is available via NVIDIA G-Sync and AMDs similar feature but I’m not playing on PC.
Asked 5 years ago by Adrock.
- Answer Yes, the LG GX has VRR that supports 4k @ 120fps.
  Answered 5 years ago by wonkavator
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QuestionDo they supply the 14 inch recessed box To mount tv flat on wall ? If so how deep is It . If not where do you order one ? If you opt for professional installation do they cut The sheet rock out and mount the recesesed box ?
Asked 5 years ago by Anonymous.
- Answer This is incorrect. They will NOT install a recessed box, even with Best Buy premium installation if this will be above a fireplace (even decorative fireplace with no venting). They will only do this if the TV is mounted without a fireplace under it. This forum, plus Best Buy support (call) answered this wrong, now costing me extra to get another installer, and delayed installation several weeks.
  Answered 4 years ago by Anonymous
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QuestionCan this be mounted on sheetrock with studs?
Asked 5 years ago by TRPR.
- Answer Yes, the tv can be mounted on drywall with studs. I used a Sanus VESA mount, but the flat mount that comes with the tv should work as well.
  Answered 5 years ago by wonkavator
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QuestionI purchased a OLED55GXPUA in 2021. Am having issues and would like to replace, but want to use the existing super flush mounting bracket that came with it. What are the newer model numbers that will work?
Asked 2 months ago by Rfw.
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QuestionCan I get HBO Max on this tv?
Asked 3 years ago by Anonymous.
- Answer Yes you can.
  Answered 3 years ago by PS5XboxseriesX
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QuestionDoes this TV support multiscreen capabilities? I want to be able to play video games while my boyfriend watches sports, on the same screen.
Asked 4 years ago by Tearexie.
- Answer No
  Answered 3 years ago by PS5XboxseriesX
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QuestionI have a tilting wall mount bracket already installed I would like to use. What are the measurements of the wall mount bracket holes on the back of the unit: from top holes to top of tv & bottom holes to the bottom of the tv?
Asked 4 years ago by DAMAR.
- Answer Sorry, I don't have the measurements for the wall brackets because I was charged an extra $100 for the stand.
  Answered 4 years ago by Leonard
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Showing 1-20 of 67 questions

Questions & Answers

LG - 55" Class GX Series OLED 4K UHD Smart webOS TV

Q: QuestionI understand that the Gallery design allows for a flush mount but can I also attach it to a tilt/swivel type wall mount? I may want to change the position/angle at times.

Q: Questionwhat is the difference between the cxpua and gxpua 55"

Q: QuestionDoes this TV have HDMI 2.1? Does this TV offer Variable Refresh Rate as part of its gaming features?

Q: QuestionI recently purchased this tv. High definition programs (e.g., from Netflix) look incredibly sharp. However, the cable TV programs (lower def) show a lot of pixelation when there is movement. What should the TV settings be to minimize this?

Q: QuestionCan I upload my own images to use in Gallery mode?

Q: QuestionWhen the stand AN-GXDV55 is attached to this unit, what is the measurement of the distance between the legs? Alternatively, if no stand available what is the distance between the mounting holes at the lower left and lower right of the TV back??

Q: Questioncan I use the "breakout cable" from the LG 55cx ?

Q: QuestionThis Lg Oled has a refresh rate of 120Hz but why am I only getting 60Hz

Q: QuestionWhat is the operating temperature range? Looking for a tv that can be used in a non-heated area temps can reach 10 degrees F

Q: QuestionWill this tv work with DTS?

Q: QuestionWhere is the cable provider’s box located in OLED Gallery installation? Can it be placed in the 14.25” x 14.25 “ box recessed in the wall behind the TV?

Q: QuestionDo I need Apple TV box connected to watch Apple TV?

Q: QuestionGreetings, You said that the included mount can be pull up to 1 inch away from the wall, My question here is it ok if I left the TV not flushed to the wall and leave it hanging 1 inches away from it?

Q: QuestionDoes the Variable Refresh Rate option on this TV work with PlayStation? Or more specifically, will it work with PS5 based on what we know about specs? I understand VRR is available via NVIDIA G-Sync and AMDs similar feature but I’m not playing on PC.

Q: QuestionDo they supply the 14 inch recessed box To mount tv flat on wall ? If so how deep is It . If not where do you order one ? If you opt for professional installation do they cut The sheet rock out and mount the recesesed box ?

Q: QuestionCan this be mounted on sheetrock with studs?

Q: QuestionI purchased a OLED55GXPUA in 2021. Am having issues and would like to replace, but want to use the existing super flush mounting bracket that came with it. What are the newer model numbers that will work?

Q: QuestionCan I get HBO Max on this tv?

Q: QuestionDoes this TV support multiscreen capabilities? I want to be able to play video games while my boyfriend watches sports, on the same screen.

Q: QuestionI have a tilting wall mount bracket already installed I would like to use. What are the measurements of the wall mount bracket holes on the back of the unit: from top holes to top of tv & bottom holes to the bottom of the tv?

QuestionI understand that the Gallery design allows for a flush mount but can I also attach it to a tilt/swivel type wall mount? I may want to change the position/angle at times.

Questionwhat is the difference between the cxpua and gxpua 55"

QuestionDoes this TV have HDMI 2.1? Does this TV offer Variable Refresh Rate as part of its gaming features?

QuestionI recently purchased this tv. High definition programs (e.g., from Netflix) look incredibly sharp. However, the cable TV programs (lower def) show a lot of pixelation when there is movement. What should the TV settings be to minimize this?

QuestionCan I upload my own images to use in Gallery mode?

QuestionWhen the stand AN-GXDV55 is attached to this unit, what is the measurement of the distance between the legs? Alternatively, if no stand available what is the distance between the mounting holes at the lower left and lower right of the TV back??

Questioncan I use the "breakout cable" from the LG 55cx ?

QuestionThis Lg Oled has a refresh rate of 120Hz but why am I only getting 60Hz

QuestionWhat is the operating temperature range? Looking for a tv that can be used in a non-heated area temps can reach 10 degrees F

QuestionWill this tv work with DTS?

QuestionWhere is the cable provider’s box located in OLED Gallery installation? Can it be placed in the 14.25” x 14.25 “ box recessed in the wall behind the TV?

QuestionDo I need Apple TV box connected to watch Apple TV?

QuestionGreetings, You said that the included mount can be pull up to 1 inch away from the wall, My question here is it ok if I left the TV not flushed to the wall and leave it hanging 1 inches away from it?

QuestionDoes the Variable Refresh Rate option on this TV work with PlayStation? Or more specifically, will it work with PS5 based on what we know about specs? I understand VRR is available via NVIDIA G-Sync and AMDs similar feature but I’m not playing on PC.

QuestionDo they supply the 14 inch recessed box To mount tv flat on wall ? If so how deep is It . If not where do you order one ? If you opt for professional installation do they cut The sheet rock out and mount the recesesed box ?

QuestionCan this be mounted on sheetrock with studs?

QuestionI purchased a OLED55GXPUA in 2021. Am having issues and would like to replace, but want to use the existing super flush mounting bracket that came with it. What are the newer model numbers that will work?

QuestionCan I get HBO Max on this tv?

QuestionDoes this TV support multiscreen capabilities? I want to be able to play video games while my boyfriend watches sports, on the same screen.

QuestionI have a tilting wall mount bracket already installed I would like to use. What are the measurements of the wall mount bracket holes on the back of the unit: from top holes to top of tv & bottom holes to the bottom of the tv?