Questions & Answers

Q: QuestionI was told that the 2016 models have standard wall mounting and don't require OLED specific brackets. Is this true?

Asked 9 years ago by SBKmidcityLA.

• A:Answer I have the OLED65B6P and Best Buy gave me the Insignia fixed wall mount for 40" - 70" TVs. I think the model number is NS-TVMFP23. The geek squad guys who were going to mount it had concerns when they first came, however the TV is VESA compliant, as opposed to the 2015 models. I didn't put the mount on myself, but they were able to install it without a problem.

  Answered 9 years ago by Zerofx1

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Q: QuestionWhat does OLED Stand for? Is this the newest 4K Ulta HD Smart TV with HIGH DYNAMIC RANGE TV? What's the difference between this and the former top TV? Is it worth the $2K difference in price? Thanks

Asked 9 years ago by McCallie.

• A:Answer An organic light-emitting diode (OLED) is a light-emitting diode (LED) in which the emissive electroluminescent layer is a film of organic compound that emits light in response to an electric current. In my opinion LG is the newest, best 4K UHD technology! After a lot of research, I purchased the 2016 model. LG's OLED has the ability to totally turn off individual pixels (any or all of over 8 million pixels). This results in unbelievably high quality contrast and the blackest blacks. Also, only the 2016 models have 3.0 software which also gives you "Multi-View" which displays any two input signals side by side at the same time... It is worth it!!!

  Answered 9 years ago by AppleGuy

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Q: QuestionWhat does Tru Motion do ? Also how does turning it off affect the picture ?

Asked 9 years ago by Anonymous.

• A:Answer Tru Motion looks terrible... disable it and the motion will look natura and beautifull. With Tru Motion on it makes everything way to clear and it looks like unedited video. This may be useful for sports, but it makes everything else look bad.

  Answered 8 years ago by ScottSRQVerified Purchase

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Q: QuestionCan Bluetooth head phones be used with the OLED65B6P TV

Asked 5 years ago by Pounder.

• A:Answer yes

  Answered 3 years ago by Badtv

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Q: QuestionI own the LG OLED65B6P and purchased the 5 Year Geek Squad Protection Plan. Will Best Buy repair or replace my TV if there is significant permanent burn in. If it is replaced, which TV will be sent in its place since Best Buy no longer carries this model?

Asked 5 years ago by SatisfiedBestBuyConsumer.

Q: QuestionIs there a longer power cord you can purchase for this TV?

Asked 7 years ago by Skibbidy.

• A:Answer No

  Answered 5 years ago by Chris

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Q: QuestionI live in Littleton Colorado. Zip 80120. Where is the nearest store that has one in stock? Will I be able to order one from my Southglenn Store? Renee

Asked 8 years ago by Renee.

Q: QuestionI see that the 2017 OLED models have Dolby Atmos. When will LG update the OLED65B6P with Dolby Atmos?

Asked 8 years ago by Gonzo.

Q: QuestionI am looking to mount this on a wall that has steel studs in it. Any suggestions on mount or hardware to achieve this?

Asked 8 years ago by CasualJL.

• A:Answer Best Buy's Geek Squad can help you with mounting the LG B6 OLED 4K HDR Smart TV - 65" Class (64.5" Diag), Model # OLED65B6P. To schedule a consultation, call 1-800-GEEK SQUAD (1-800-433-5778) or visit a Best Buy store...^IFV

  Answered 8 years ago by LG Digital Customer Care

  
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Q: QuestionIs the LG OLED65B6P compatible with AT&T U-verse?

Asked 8 years ago by vic.

• A:Answer This television is compatible with AT&T U-Verse.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionIf I am watching / streaming content that is 5.1 on the tv, will it output 5.1 to my receiver from the optical out?

Asked 8 years ago by Will.

• A:Answer Yes. Max

  Answered 8 years ago by Maximln

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Q: QuestionWe are planning on placing this on the stand in a built-in bookshelf. However, I am concerned about the tipping hazard since I have a 3 year old. How sturdy is the stand, and does the back of the TV have anywhere to attach a safety strap?

Asked 8 years ago by Helen.

• A:Answer Yes, there is a place to attach a safety strap. In fact, the owner's manual recommends it! Max

  Answered 8 years ago by Maximln

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Q: QuestionI have a 65" LG 4K tv that I purchased in 2014. Will I be able to hang this set using the same wall mount (standard tilt mount up to 65" tv)? If yes, will I have to remove or adjust the "base" of the wall mount that is already attached to the wall?

Asked 8 years ago by gsr852.

• A:Answer More than likely- My old 4k was a 65U9500 I replaced with the 65 OLED Former TV hung on wall at 42" off of floor with Beat Buy brand wall mount --new OLED even with wall mount adjusted as far down as it can go is now almost 8 Inches higher than old LG set. Best buy install team will not stick around to help you resolve issue. I had a new 2x6 to put up to lower set yet they would not stay. So as usual ONCE AGAIN it will be up to me to remove new TV with help-install new 2x6 make correct measurement height-then rehang new TV with help Even if you pay best buy I was informed they do not or.will not install new 2x6 Hope that helps- I may just start a business of helping hang Tv's that best buy refuse to see the process all the way through Hope this helps Jkl

  Answered 8 years ago by bowtie1Verified Purchase

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Q: QuestionWhat are length and height dimensions please?

Asked 8 years ago by Rose.

• A:Answer 57 1/4"×32"

  Answered 8 years ago by BRUTUSVerified Purchase

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Q: QuestionWhat are the dimensions of the stand? Where on the TV is the remote's IR beam accepted? I have a Samsung Plasma TV and when you put a soundbar in front of it, the soundbar covers up the lower portion of the frame where you point the remote to.

Asked 8 years ago by mrmr.

• A:Answer IR beam acceptance is at the bottom, middle of television. Might I suggest looking at Wayfair for a cabinet. The one I bought has a space for the soundbar, and weighs about 90 lbs. This will solve your soundbar issue, and make a very clean appearance. The Wayfair site will give you all of the dimensions, so you should be able to find exactly what meets your expectations.

  Answered 8 years ago by richarfgVerified Purchase

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Q: QuestionOnce you have set the Expert Controls for both Bright room and Dark room, does the TV automatically select the proper mode when it is turned on -- or do you need to manually select the mode?

Asked 8 years ago by OledViewer.

• A:Answer You need to manually select which mode you want to use when you want it. The tv will remember your unique color settings for each mode.

  Answered 8 years ago by TechMan23Verified Purchase

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Q: QuestionCan the 65" LG OLED tv be used in Israel or Europe?

Asked 8 years ago by Mariam.

• A:Answer No, this smart TV has a 120 Vac 50-60Hz power rating.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes the frame come in black also?

Asked 8 years ago by spottty.

• A:Answer No. The product is labeled grey. The frame is only visible via the back however.

  Answered 8 years ago by HirorirVerified Purchase

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Q: Questiondoes this tv support 3d with a firmware update

Asked 8 years ago by doug.

• A:Answer No, only E6,G6 also none of the 2017 models support 3d

  Answered 8 years ago by AnonymousVerified Purchase

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