Questions & Answers

Name: LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
Brand: LG
SKU: 4950600
Price: 199.99 USD
Rating: 4.2 (1380 reviews)

LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black

Model:: HBS-1100.ACBBBKI; |
SKU:: 4950600

User rating, 4.2 out of 5 stars with 1380 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 63 questions

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QuestionCan you pair with two phones at one time
Asked 9 years ago by Anonymous.
- Answer You can pair with two phones but you can't talk on them at the same time using the headphones
  Answered 8 years ago by Kris
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QuestionEvery time I receive a call or make a call you can not hear them. All you get is garbled sounds. Sounds like a robot. You can't hear caller and they .
Asked 9 years ago by Anonymous.
- Answer I find with all Bluetooth that when I turn on roaming Wi-Fi away from my house, let's say in the car I get garbled interference. As soon as I use the phone internal Wi-Fi everything is fine
  Answered 8 years ago by eddyj
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QuestionWhat is the range on these? How far can you get from your phone and still be connected?
Asked 9 years ago by GwenR.
- Answer Well I have walked away plenty of times when I'm at the gym and I get a good 30ft or more until the songs start breaking up
  Answered 8 years ago by Alexis
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QuestionAre you able to control Play, Pause, FF & RWD music on an NOTE 4? My current h'phones have the buttons but they dont work. i'd like to control the music, if possible.
Asked 9 years ago by smsf.
- Answer You can control everything from this headset
  Answered 8 years ago by Nannie
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QuestionIs there a specific application required to enable text-to-speech" for the iPhone 6s or is there a selectable mode resident in the HBS-1100? In other words, can the HBS-1100 do text-to-speech "out of the box" or is something additional required?
Asked 9 years ago by JustCurious.
- Answer Nope nothing required talk and text right out of the box and you can do voice call as well
  Answered 8 years ago by Bigreddog
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QuestionWill this model do text to speech with my iPhone 6s?
Asked 9 years ago by JustCurious.
- Answer Yes, and it does it very well.
  Answered 9 years ago by SoFlaLiving
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QuestionWI'll the 1000 work with my note 4
Asked 9 years ago by O2solow9.
This question was asked about the related product: LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
- Answer Yes.
  Answered 9 years ago by JavaScriptMkke
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QuestionHow to adjust my speaking volume so listeners can hear me better?
Asked 9 years ago by Jimbo.
- Answer Adjust phone volume & headset volume
  Answered 9 years ago by Babanana
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QuestionDoes this headset work with the Samsung Note 5 phone? It only says it's compatible with the LG G5 phone in the Ad but I've used other LG headsets with my samsung phones in the past so I was wondering if this was made just for the G5.
Asked 9 years ago by sbecka.
- Answer No. Is compatible with any Bluetooth enabled device
  Answered 9 years ago by Beautt101
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QuestionAre tone platinum able to switch between two phones? Can they be linked at the same time like if you have a work phone and a personal phone and want to be able to answer either one?
Asked 9 years ago by Anonymous.
This question was asked about the related product: LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
- Answer Yes they can do this. Sometimes one phone or the other may need to be linked by going to the settings and hitting the Bluetooth button and then linking it. Sometimes my I phone does this (I have a I phone with Sprint and a Note 5 with Verizon), my Note rarely does this. It always finds the Bluetooth and links automatically.
  Answered 9 years ago by gail
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QuestionThe image for the lg head phones shows 2 different colors. First slide shows black with bronze with a white ear piece. Next slides shows black with sliver and black ear piece. Which colors are correct for the black LG Tone Platinum HBS 1100?
Asked 9 years ago by Anonymous.
- Answer Mine are black and silver with the black earpieces. I ordered the black ones.
  Answered 9 years ago by MrAC
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QuestionCan you communicate with a second headset as an intercom feature?
Asked 9 years ago by Don.
This question was asked about the related product: LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
- Answer Nyet. Non. Nein.
  Answered 9 years ago by Dainks
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QuestionWhen will we be able to order the LG Tone Platinum HBS-1100 Wireless Headphones in Black? All it shows is that it is sold out online. Do we have an idea when more will be available, if at all?
Asked 9 years ago by Underdog6.
- Answer Try Best Buy either on line or store right now they have 15% off great deal
  Answered 8 years ago by Mogarcia05
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Questionhow do i change the language of my LG HBS 1100 blutooth from korean to english? pls help! i have tried the turn on and off thing and pressing the play button for 3 x or 3 sec but still in korean. thanks a lot
Asked 6 years ago by susan.
- Answer Hi! I just figured this out myself! Download the 'Tone & Talk' app. Then go to the Headset Settings.... it's right there under Voice Prompt Language. Hope this helps.
  Answered 6 years ago by RescueNinja
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QuestionHow are these for phone calls ? Have read reviews that say the caller complains they can't hear you very well .
Asked 8 years ago by Bigdogmom.
- Answer I’ve not had any problems with folks hearing me and I’m a REALTOR!
  Answered 7 years ago by Pahrumpgirl
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Questioni have a brand new LG Tone Platinum headset and there is no sound from left earbud. just replaced my last pair for the same problem! what's causing this?
Asked 8 years ago by jb81.
- Answer Most likely earwax. Believe it or not, take off rubber boot then very carefully wipe down speaker screen. If this doesn’t fix it try putting suction on it then listen , sometimes the wax gets pushed through the screen . If this continues try a pair of headphones that are not earbuds
  Answered 8 years ago by Batman
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QuestionThis is my 2nd LG headset and with the last one and now this one, it reads aloud old, random text messages at random times. Why is this and what can be done to stop it without turning off the feature altogether?
Asked 8 years ago by Shea.
This question was asked about the related product: LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
- Answer I wonder if the issue is with your phone? I have never had this issue.
  Answered 8 years ago by Rllen
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QuestionPeople can hear loud noises and echo while we are on calls to where I have to disconnect and use my intercome instead. VERY EMBARRASSING FOR A 20O.00 headset
Asked 8 years ago by Concerned.
- Answer I to have the echo but only when I am using aps never on a phone call or music The button on the middle left can add bass and lower high tones. I think the eco is part of the technology that give quality to the music. I find if I make the ear plugs more snug, it sounds better
  Answered 8 years ago by eddyj
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QuestionThe lg tag sticker that comes with it, what is it for and where does it go?
Asked 8 years ago by Jnevrotski.
This question was asked about the related product: LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
- Answer It's just the security tag
  Answered 8 years ago by Purplekaye
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QuestionIs the earpiece retractable
Asked 8 years ago by Puch.
- Answer Yes they are both sides are retractable.
  Answered 8 years ago by Juslearnen
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Showing 41-60 of 63 questions

Questions & Answers

LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black

Q: QuestionCan you pair with two phones at one time

Q: QuestionEvery time I receive a call or make a call you can not hear them. All you get is garbled sounds. Sounds like a robot. You can't hear caller and they .

Q: QuestionWhat is the range on these? How far can you get from your phone and still be connected?

Q: QuestionAre you able to control Play, Pause, FF & RWD music on an NOTE 4? My current h'phones have the buttons but they dont work. i'd like to control the music, if possible.

Q: QuestionIs there a specific application required to enable text-to-speech" for the iPhone 6s or is there a selectable mode resident in the HBS-1100? In other words, can the HBS-1100 do text-to-speech "out of the box" or is something additional required?

Q: QuestionWill this model do text to speech with my iPhone 6s?

Q: QuestionWI'll the 1000 work with my note 4

Q: QuestionHow to adjust my speaking volume so listeners can hear me better?

Q: QuestionDoes this headset work with the Samsung Note 5 phone? It only says it's compatible with the LG G5 phone in the Ad but I've used other LG headsets with my samsung phones in the past so I was wondering if this was made just for the G5.

Q: QuestionAre tone platinum able to switch between two phones? Can they be linked at the same time like if you have a work phone and a personal phone and want to be able to answer either one?

Q: QuestionThe image for the lg head phones shows 2 different colors. First slide shows black with bronze with a white ear piece. Next slides shows black with sliver and black ear piece. Which colors are correct for the black LG Tone Platinum HBS 1100?

Q: QuestionCan you communicate with a second headset as an intercom feature?

Q: QuestionWhen will we be able to order the LG Tone Platinum HBS-1100 Wireless Headphones in Black? All it shows is that it is sold out online. Do we have an idea when more will be available, if at all?

Q: Questionhow do i change the language of my LG HBS 1100 blutooth from korean to english? pls help! i have tried the turn on and off thing and pressing the play button for 3 x or 3 sec but still in korean. thanks a lot

Q: QuestionHow are these for phone calls ? Have read reviews that say the caller complains they can't hear you very well .

Q: Questioni have a brand new LG Tone Platinum headset and there is no sound from left earbud. just replaced my last pair for the same problem! what's causing this?

Q: QuestionThis is my 2nd LG headset and with the last one and now this one, it reads aloud old, random text messages at random times. Why is this and what can be done to stop it without turning off the feature altogether?

Q: QuestionPeople can hear loud noises and echo while we are on calls to where I have to disconnect and use my intercome instead. VERY EMBARRASSING FOR A 20O.00 headset

Q: QuestionThe lg tag sticker that comes with it, what is it for and where does it go?

Q: QuestionIs the earpiece retractable

QuestionCan you pair with two phones at one time

QuestionEvery time I receive a call or make a call you can not hear them. All you get is garbled sounds. Sounds like a robot. You can't hear caller and they .

QuestionWhat is the range on these? How far can you get from your phone and still be connected?

QuestionAre you able to control Play, Pause, FF & RWD music on an NOTE 4? My current h'phones have the buttons but they dont work. i'd like to control the music, if possible.

QuestionIs there a specific application required to enable text-to-speech" for the iPhone 6s or is there a selectable mode resident in the HBS-1100? In other words, can the HBS-1100 do text-to-speech "out of the box" or is something additional required?

QuestionWill this model do text to speech with my iPhone 6s?

QuestionWI'll the 1000 work with my note 4

QuestionHow to adjust my speaking volume so listeners can hear me better?

QuestionDoes this headset work with the Samsung Note 5 phone? It only says it's compatible with the LG G5 phone in the Ad but I've used other LG headsets with my samsung phones in the past so I was wondering if this was made just for the G5.

QuestionAre tone platinum able to switch between two phones? Can they be linked at the same time like if you have a work phone and a personal phone and want to be able to answer either one?

QuestionThe image for the lg head phones shows 2 different colors. First slide shows black with bronze with a white ear piece. Next slides shows black with sliver and black ear piece. Which colors are correct for the black LG Tone Platinum HBS 1100?

QuestionCan you communicate with a second headset as an intercom feature?

QuestionWhen will we be able to order the LG Tone Platinum HBS-1100 Wireless Headphones in Black? All it shows is that it is sold out online. Do we have an idea when more will be available, if at all?

Questionhow do i change the language of my LG HBS 1100 blutooth from korean to english? pls help! i have tried the turn on and off thing and pressing the play button for 3 x or 3 sec but still in korean. thanks a lot

QuestionHow are these for phone calls ? Have read reviews that say the caller complains they can't hear you very well .

Questioni have a brand new LG Tone Platinum headset and there is no sound from left earbud. just replaced my last pair for the same problem! what's causing this?

QuestionThis is my 2nd LG headset and with the last one and now this one, it reads aloud old, random text messages at random times. Why is this and what can be done to stop it without turning off the feature altogether?

QuestionPeople can hear loud noises and echo while we are on calls to where I have to disconnect and use my intercome instead. VERY EMBARRASSING FOR A 20O.00 headset

QuestionThe lg tag sticker that comes with it, what is it for and where does it go?

QuestionIs the earpiece retractable