Questions & Answers

Q: QuestionDoes this Logitech webcam have a built-in microphone?

• A:Answer Yes, the Logitech 4K Pro Webcam has an integrated noise-canceling microphone.

Q: QuestionCan I use this webcam with a Mac computer?

• A:Answer Yes, this webcam is compatible with Mac OS X 10.10 or higher.

Q: QuestionWhat is the maximum video frame rate of this webcam?

• A:Answer The maximum video frame rate is 2160p (4K) at 100 FPS.

Q: QuestionHow does the webcam handle different lighting conditions?

• A:Answer This webcam uses Logitech RightLight 3 and HDR technology to automatically adjust to different lighting environments, ensuring you look your best even in low light or backlit situations.

Q: QuestionIs this brio or different model?

Asked 6 years ago by Tess.

• A:Answer Yes, the 4K Logitech cam is called the Brio. This is it.

  Answered 6 years ago by BigYetiVerified Purchase

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Q: QuestionCan I plug in a BETTER mic to use along with this web cam?

Asked 7 years ago by Rfisk777.

• A:Answer Yes, you can get the audio from whatever source you would like too.

  Answered 6 years ago by DustinVerified Purchase

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Q: QuestionDoes anyone know if this camera has a setting that will let me blur the background like in iPhone's portrait mode?

Asked 4 years ago by Bear.

• A:Answer Hi Bear, There isn't a setting per se on the webcam itself that will let you blur your background---that's more of a feature for what application you're wanting to use the webcam for. I know that Microsoft Teams has a blur background setting in it's video settings. There are some OBS programs that will allow you to play with the camera settings to give that effect and I've found some very helpful videos on YouTube that are helpful with that as well.

  Answered 4 years ago by Logitech

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Q: QuestionCan you use this camera for streaming?

Asked 7 years ago by Michael.

• A:Answer Yes you can use it for streaming or recording. I use OBS for my live streams and works great no problems. the only thing is that it gets hot but I had stream 3 hrs straight not problems.

  Answered 7 years ago by GeektvMediaVerified Purchase

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Q: Questiondoes this webcam have a camera mount for a tripod?

Asked 6 years ago by GUY123.

• A:Answer No, it does not come with a material for camera mount but it can be mounted to a standard camera tripod mount using a screw hole in the metal housing.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI see, from other responses, that this webcam does indeed work on a Mac. Does the 5X zoom also work on a Mac?

Asked 7 years ago by 5XzoomMac.

• A:Answer Yes, the zoom works for Macs.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs this webcam compatible with the ZOOM app and conference calling?' Thanks.

Asked 5 years ago by DocCD.

• A:Answer Yes, you will have the best picture of anyone on your conference call with this camera. I have two of these cameras for over 18 months and would buy more if I could find them

  Answered 5 years ago by 2yearsinthecloud

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Q: QuestionIs Mac OS based software available for the Logitech-4K Pro WebCam to control the camera [brightness, contrast, et al]?

Asked 5 years ago by IXXIGolfer.

• A:Answer The free Logi Capture software will allow you to adjust the camera brightness, contrast, etc!

  Answered 5 years ago by Logitech

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Q: QuestionIs this compatible with a USB 2.0 port? In other words, if all of your USB ports on your computer are all 3.0, will this work when plugged in?

Asked 7 years ago by Kiki.

• A:Answer All USB 2.0 devices are compatible with 3.0 (blue) ports. However they will not utilize any performance advantage that 3.0 offers. Your existing 2.0 devices will work the same way no matter which port you use.

  Answered 7 years ago by Don0630

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Q: QuestionThe specifications say up to 90 FPS but no specification for resolution and frame rate. Frame rate and resolution will influence my purchase. I want 1080P at 30FPS at a minimum.

Asked 5 years ago by KenS.

• A:Answer Hello, here are the specs for the resolution: 4K Ultra HD video calling (up to 4096 x 2160 pixels @ 30 fps) 1080p Full HD video calling (up to 1920 x 1080 pixels @ 30 or 60 fps) 720p HD video calling (up to 1280 x 720 pixels @ 30, 60, or 90 fps) -Danielle from Logitech.

  Answered 5 years ago by Logitech

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Q: QuestionIf this is the actual Logitech Brio, why does it have a different Manufacturer Part Number of 960-001178 as opposed to the Brio's part number of 960-001105 listed on the Logitech's website, the data sheet and every other seller selling this item?

Asked 4 years ago by simpelmance.

• A:Answer I think the other reason is so that Best Buy doesn't have to price match on the lower priced 960-001105 model. Same exact item except it's not with the different model number they use.

  Answered 4 years ago by Jaxson

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Q: QuestionI do not see any pictures of how the privacy cover for this webcam looks like. Can someone tell me if the privacy cover is snug and integrates with the webcam tightly, and if they are satisfied with it or not. Thank you.

Asked 5 years ago by AbeR.

• A:Answer The Privacy cover attaches to the top of the Cam snugly, then you can flip the cover up or down to cover the lens. It is neat and folds down flush with the cam when not in use.

  Answered 5 years ago by MusicLoverJr

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Q: QuestionCan I use this camera with LightBurn?

Asked 5 years ago by Lightburn.

• A:Answer Technically, yes you should be able to. You would have to mount it for a full view of the workspace, as I don't believe you'd be able to realistically mount the 4K Pro to the head of the laser. My only concern is that you may not be able to access the camera calibration mode. If you were able to get it to calibrate properly, this would be an awesome cam for LightBurn.

  Answered 5 years ago by Logitech

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Q: QuestionHow does this webcam do in low light situations?

Asked 7 years ago by Anonomus.

• A:Answer Really well. I bought this specifically to deal with some challenging lighting situations and it works very well in both low and high lighting levels. Highly recommended.

  Answered 6 years ago by DustinVerified Purchase

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Q: QuestionDoes this dash cam have a rear view camera?

Asked 4 years ago by Nick.

• A:Answer This is not a dash cam product, its a computer webcam with front facing only. Product ihas very high quality picture, allows some depth of field adjustment and auto corrects for low lighting.

  Answered 4 years ago by WolfVerified Purchase

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