Questions & Answers

Name: Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (4th & 5th gen) - Graphite
Brand: Logitech
SKU: 12314781
Price: 205.49 USD
Availability: InStock
Rating: 4.6 (1255 reviews)

Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (4th & 5th gen) - Graphite

Model:: 920-009952; |
SKU:: 12314781

User rating, 4.6 out of 5 stars with 1255 reviews.

Highly rated by customers for:

Show only Answered Questions

Include AI Generated Q&A

Page Showing 61-73 of 73 questions

Ask a Question

QuestionHi there, Is the kickstand on this logitech folio stable and will not easily fall down when you are using the touchscreen on the ipad? thank you for answering in advance
Asked 4 years ago by dave.
- Answer Yes. It’s the length of the iPad so it’s stable and you can use it while touching it. I’m not sure how long this will hold up but for now it’s good.
  Answered 4 years ago by Ek08
  Answer this question
QuestionCan you charge an Apple Pencil with the pencil dock on the top of the iPad while using this?
Asked 4 years ago by Jace.
- Answer Yes
  Answered 4 years ago by mrenfro
  Answer this question
QuestionIs the keyboard available in spanish?
Asked 4 years ago by Ferbor.
- Answer Hello, Unfortunately this Folio Touch Keyboard for iPad Air 4th Generation isn't available in Spanish.
  Answered 4 years ago by Logitech
  Answer this question
QuestionDoes this keyboard have a USB connection?
Asked 5 years ago by Anonymous.
- Answer No you have to buy an adapter if u want to use the usb option it’s $20 at Best Buy and the keyboard connects automatically to the iPad so no charging is required. I love the keyboard
  Answered 4 years ago by Breana
  Answer this question
QuestionCan this be used as a case? I mean the keys won't damage the screen when closed?
Asked 5 years ago by angeljv16.
- Answer I have a screen protector on my iPad and see no scratches or issues yet (it’s been a month and a half). I doubt the keys create any damage as there is not a rubbing or moving when closed, it just stays shut tightly. It feels like a case all by itself and pretty protected.
  Answered 5 years ago by Tinnu
  Answer this question
QuestionDoes the IPAD go in and out of the case easily so the IPAD can be used without the case? Will the IPAD fit and function properly with a silicone case on the back?
Asked 5 years ago by Alan.
- Answer It may take a few seconds, but is relatively easy to take it out and put back in. It works wonderful with the case on and even the keyboard folded back which will not interfere with tablet functions (may be easier to just leave it in there and use it)
  Answered 5 years ago by Tinnu
  Answer this question
QuestionAre the keys backlit on the Folio Touch - for iPad Air (4th gen) - Oxford Grey 920-009952?
Asked 5 years ago by Howard.
- Answer Yes! It is my favorite feature and there are function keys to increase/decrease brightness for the keys as well!
  Answered 5 years ago by Tinnu
  Answer this question
QuestionThanks for answering my earlier question about a key board fit for my IPad. I checked the settings you mentioned and learned that I have an IPad Air2, Model #MH 312LL/A. Do you have a key board in stock that would fit this unit? How do I order.?
Asked 5 years ago by Dundee.
- Answer Online or in-store
  Answered 3 months ago by JasmineD
  Answer this question
QuestionI have an IPad purchased new in 2015. Does this Keyboard and case fit my unit? If not, how do I determine which version of IPad I have?
Asked 5 years ago by Dundee.
- Answer Hi Dundee, this case is for the newest version of iPad. Over the years Apple has changed the shape and location of buttons and the camera. The best way to find out what iPad you have is to go into Settings - General - About. On that screen it will telling you the model name and number. From there you can use that information to get an case that will fit your iPad
  Answered 5 years ago by Logitech
  Answer this question
QuestionDoes it come in other colors? Black??
Asked 5 years ago by Got.
- Answer No, it only seems to come in the grey area (Oxford and Graphite) with only a shade difference I believe. Hope they come out with other colors. With my space gray ipad, the graphite fits perfectly color wise.
  Answered 5 years ago by Tinnu
  Answer this question
QuestionIs the color of the Logitech folio touch you sell for the iPad Air 4th Gen graphite or Oxford Grey? It's hard to tell from the picture.
Asked 5 years ago by Bill.
- Answer Hello Bill, the color is graphite. -Danielle from Logitech
  Answered 5 years ago by Logitech
  Answer this question
QuestionWould the pencil holder fit the apple pencil comfortably. In the picture, it had the logitech crayon.
Asked 5 years ago by gdoggo.
- Answer It does. It is not too snug, so the best thing to do is when it is closed, leave the pencil on the charging slot with the flap folding the case closed. When using the ipad in tablet mode, keep the pencil within the flap insert and fold it over so that the pencil does not get knocked off the charging slot easily.
  Answered 5 years ago by Tinnu
  Answer this question
QuestionMy iPad Air 4 won’t connect to Logitech keyboard?
Asked 5 years ago by Ellen.
- Answer Hello Ellen, Please try disconnecting and reconnecting. Sometimes the Smart connector just does not catch right. If that still does not work, you may have received a defective unit. But this folio does come with a 1 year warranty through Logitech, so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360051727294-Warranty-Folio-Touch. -Danielle from Logitech
  Answered 5 years ago by Logitech
  Answer this question

Showing 61-73 of 73 questions

Questions & Answers

Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (4th & 5th gen) - Graphite

Q: QuestionHi there, Is the kickstand on this logitech folio stable and will not easily fall down when you are using the touchscreen on the ipad? thank you for answering in advance

Q: QuestionCan you charge an Apple Pencil with the pencil dock on the top of the iPad while using this?

Q: QuestionIs the keyboard available in spanish?

Q: QuestionDoes this keyboard have a USB connection?

Q: QuestionCan this be used as a case? I mean the keys won't damage the screen when closed?

Q: QuestionDoes the IPAD go in and out of the case easily so the IPAD can be used without the case? Will the IPAD fit and function properly with a silicone case on the back?

Q: QuestionAre the keys backlit on the Folio Touch - for iPad Air (4th gen) - Oxford Grey 920-009952?

Q: QuestionThanks for answering my earlier question about a key board fit for my IPad. I checked the settings you mentioned and learned that I have an IPad Air2, Model #MH 312LL/A. Do you have a key board in stock that would fit this unit? How do I order.?

Q: QuestionI have an IPad purchased new in 2015. Does this Keyboard and case fit my unit? If not, how do I determine which version of IPad I have?

Q: QuestionDoes it come in other colors? Black??

Q: QuestionIs the color of the Logitech folio touch you sell for the iPad Air 4th Gen graphite or Oxford Grey? It's hard to tell from the picture.

Q: QuestionWould the pencil holder fit the apple pencil comfortably. In the picture, it had the logitech crayon.

Q: QuestionMy iPad Air 4 won’t connect to Logitech keyboard?

Most-viewed items

QuestionHi there, Is the kickstand on this logitech folio stable and will not easily fall down when you are using the touchscreen on the ipad? thank you for answering in advance

QuestionCan you charge an Apple Pencil with the pencil dock on the top of the iPad while using this?

QuestionIs the keyboard available in spanish?

QuestionDoes this keyboard have a USB connection?

QuestionCan this be used as a case? I mean the keys won't damage the screen when closed?

QuestionDoes the IPAD go in and out of the case easily so the IPAD can be used without the case? Will the IPAD fit and function properly with a silicone case on the back?

QuestionAre the keys backlit on the Folio Touch - for iPad Air (4th gen) - Oxford Grey 920-009952?

QuestionThanks for answering my earlier question about a key board fit for my IPad. I checked the settings you mentioned and learned that I have an IPad Air2, Model #MH 312LL/A. Do you have a key board in stock that would fit this unit? How do I order.?

QuestionI have an IPad purchased new in 2015. Does this Keyboard and case fit my unit? If not, how do I determine which version of IPad I have?

QuestionDoes it come in other colors? Black??

QuestionIs the color of the Logitech folio touch you sell for the iPad Air 4th Gen graphite or Oxford Grey? It's hard to tell from the picture.

QuestionWould the pencil holder fit the apple pencil comfortably. In the picture, it had the logitech crayon.

QuestionMy iPad Air 4 won’t connect to Logitech keyboard?