Questions & Answers

Q: QuestionWhen will this item be back in stock

Asked 5 years ago by Yoaref.

This question was asked about the related product: Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Off-White

Q: QuestionHi, Can I use this webcam with Microsoft Teams and Proctor U software? I using webcam for work and grad school. I use a windows 10 pc. Thanks

Asked 5 years ago by Techteacher34.

This question was asked about the related product: Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Off-White

• A:Answer Hello Techteacher34, yes, the streamcam plus webcam can be used with microsoft teams and proctor u software. Just make sure the streamcam plus is selected in the user settings.

  Answered 5 years ago by Logitech

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Q: QuestionCan this be connected to an ipad pro?

Asked 5 years ago by TAG26.

• A:Answer It would require a specialized adapter and an iPad app that supports that. Both of these things are not readily available for easy access.

  Answered 5 years ago by Logitech

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Q: QuestionIs this webcam a 3 chip webcam?

Asked 5 years ago by TvNumerator.

Q: QuestionI notice that there is a light on when I am on Zoom. When I am not, there is no light. Does that mean that the camera is secure, or do I need to cover the camera when not in use.

Asked 5 years ago by Moe.

• A:Answer Light on, means the camera is on, and broadcasting. Cover is an option.

  Answered 5 years ago by ZZTodd

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Q: QuestionDoes this have the usual fisheye video effect?

Asked 5 years ago by Donna.

• A:Answer The StreamCam Plus features a 78° wide field of view, for multiple people. You can customize and control the cameras lens effects, settings, and much more with "Logitech Capture" software.

  Answered 5 years ago by Logitech

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Q: QuestionIs this compatible with Xbox one?

Asked 5 years ago by Anonymous.

• A:Answer unfortunately no, this device must be connected to a computer in order to function.

  Answered 5 years ago by Logitech

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Q: Questiondoes it have a built in microphone?

Asked 5 years ago by John.

• A:Answer Yes, the camera has a built in mic for audio recording.

  Answered 5 years ago by Logitech

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Q: Questioni had already purchased the Stream cam. can i buy the tripod and tripod mount separately

Asked 5 years ago by brendini.

• A:Answer While the tripod and monitor mount are included with the StreamCam Plus, they are not sold separately.

  Answered 5 years ago by Logitech

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Q: QuestionIs it compatible with windows 10 ?

Asked 5 years ago by Butch.

• A:Answer Yes. The StreamCam is compatible with Windows 10 or higher.

  Answered 5 years ago by Logitech

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Q: QuestionWhen I plug in this StreamCam, my wireless keyboard and mouse stop functioning properly, if at all. Why is this and what can be done about it? Is it this particular webcam or something else that is causing this. I need both to work for meetings.

Asked 5 years ago by ORBestBuyShopper.

• A:Answer If you haven't already, I would recommend contacting Logitech support directly via the Logitech website. They can walk you through some troubleshooting steps.

  Answered 5 years ago by Logitech

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Q: Questionwhen is it gonna be restocked ?

Asked 5 years ago by Anonymous.

• A:Answer There is an option to get an alert when it comes in. I got an alert today and ordered one within a few minutes. Checked five minutes after I ordered and they were all sold out again. You have to be fast to get a web cam these days.

  Answered 5 years ago by Disappointed

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Q: QuestionHow soon will this be available to pick up in Lynnwood, WA?

Asked 5 years ago by Phlip.

• A:Answer Logitech's looking at 4-6 weeks for restocking webcams. We appreciate your patience with us!

  Answered 5 years ago by Logitech

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Q: QuestionCan this work as a conference webcam like the other logitech models?

Asked 6 years ago by ChaseATL.

• A:Answer Yes. It's what I use it for.

  Answered 5 years ago by SammyJayMac

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Q: QuestionCan this be linked to a FB site for constant streaming (looking for a cat cam for our shelter)

Asked 6 years ago by Catmom.

• A:Answer Yes, this is compatible with Facebook.

  Answered 5 years ago by Logitech

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Q: QuestionCan I use it to live screen on TikTok or Clapper ?

Asked 2 years ago by Purple.

• A:Answer The Logi StreamCam works for streaming but it does NOT rotate to portrait mode as advertised. This is an issue that has been reported to Logitech for about 3 years now and they haven't fixed it yet, so at this point, it is false advertisement for their support to claim that it does rotate automatically. It used to do that before Apple M chips and Windows 10 but not anymore.

  Answered 2 years ago by Nazem

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Q: QuestionDoes this support windows hello?

Asked 4 years ago by Anonymous.

• A:Answer Hello. The StreamCam does not support Windows Hello as it does not have an additional IR Camera feature that is required to work with Windows Hello. Our only certified compatible Windows Hello camera is the Logitech 4K.

  Answered 4 years ago by Logitech

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Q: QuestionDoes this camera work if plugged into a 2018 or 2020 iPad Pro?

Asked 5 years ago by Swords.

This question was asked about the related product: Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Off-White

• A:Answer Hello Swords, the StreamCam Plus Webcam will not work with an iPad Pro. The system requirements for the StreamCam Plus Webcam are: Windows 10 or above, macOS 10.14 or above, 7th Gen Intel®Core™ i5 or later, and/or USB 3.1 Gen 1 Type-C direct connection. Here's a link with recommended CPU specs. https://www.logitech.com/assets/65762/36/streamcam.pdf

  Answered 5 years ago by Logitech

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Q: QuestionDo I Need a Adapter to this WebCam Camera?

Asked 6 years ago by Anonymous.

• A:Answer USB-C® Female to USB-A Male SuperSpeed USB 5Gbps Adapter Converter. If you don't have USB-C.

  Answered 5 years ago by SammyJayMac

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