Questions & Answers

Q: QuestionOn the PC does this require 1 USB port for both the mouse and keyboard, or 2 USB ports - one for the keyboard and one for the mouse?

Asked 6 years ago by Eddie.

• A:Answer Only requires one USB port for both devices.

  Answered 5 years ago by Greg

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow wide is the keyboard?

Asked 6 years ago by SEC.

• A:Answer Keyboard measures 16 3/4 inches by 6 inches.

  Answered 5 years ago by Greg

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this wireless desktops easy to load into my computer?

Asked 6 years ago by Val.

• A:Answer Yes. After you install the batteries and turn on the mouse (the keyboard has not switch), all you do is plug the USB receiver into an available port. Windows will recognize the device and load the driver. It only takes a few minutes.

  Answered 6 years ago by CBerkVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this a backlit keyboard?

Asked 7 years ago by Me.

• A:Answer No

  Answered 6 years ago by CBerkVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere is the ON/OFF switch? I haven't been able to locate it.....

Asked 2 years ago by DJ.

• A:Answer The keyboard does not have one, the mouse does.

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work with my IPad connected with bluetooth?

Asked 3 years ago by Vidal.

• A:Answer No, it won't. The keyboard/mouse combo works with a USB transmitter so they are not inherently bluetooth.

  Answered 3 years ago by Applebuyer

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work with a MacBook Air?

Asked 5 years ago by Peach.

• A:Answer No, not without the proper adapter

  Answered 5 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionwill this work with a samsung 4k tv?

Asked 6 years ago by johnnyo2003.

• A:Answer No, it is not compatible with a Samsung 4K TV.

  Answered 6 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere can the seriel number be found? And does anyone know what the warranty is? I need to contact microsoft but can't get a real agent.

Asked 1 year ago by mand1373.

Q: QuestionI loved this combo. But it completely stopped working 11 months in. Is there a warranty? The error message is Dev Descriptor Request Failure. My IT dept can't figure it out, either.

Asked 1 year ago by Mand1373.

Q: QuestionWill this work with an x box series s?

Asked 1 year ago by Jack.

• A:Answer Yes it will. All Microsoft keyboards work as long as you plug in the USB dongle. You dont need to configure anything it just works.

  Answered 1 year ago by NoahPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this keyboard/Mouse combo preventing anyone's PC from sleeping on Windows 11?

Asked 1 year ago by ParanoidMan.

• A:Answer I have no idea. I only used this keyboard for one day and then packed it away. I didn't like it so i will only use in an emergency

  Answered 1 year ago by CyndiZVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI've had this combo for about 6 months. The dongle broke - the metal got stock in the usb drive. I was able to remove it from my computer, but the dongle doesn't work anymore. How do I get a new one for my keyboard/mouse?

Asked 2 years ago by KimberlyC.

Q: QuestionWill this work on my ThinkBook Laptop?

Asked 2 years ago by Sophia.

• A:Answer Yep, it should! Just plug the USB dongle in and both devices should work as soon as the system turns on.

  Answered 2 years ago by BMMusicGamingVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work on a HP w 2007 computer?

Asked 2 years ago by Caty.

• A:Answer If you have a spare USB port it should work fine. The PC does not need built in Bluetooth.

  Answered 2 years ago by DogeManinVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo I have to use that mouse with keyboard or can I stick to the wireless mouse I already have which is a logitech?

Asked 2 years ago by Anonymous.

• A:Answer How is the Logitech mouse connected? The MS hardware needs a dedicated USB port. I IMAGINE both could work together, but my keyboard came with a mouse.

  Answered 2 years ago by DogeManinVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill it work with my HP desktop computer

Asked 3 years ago by Bib.

• A:Answer This should be plug and play for any device running Windows regardless of manufacturer. Most Linux and Mac based machines as well.

  Answered 3 years ago by MattVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with Imac?

Asked 3 years ago by AC.

• A:Answer If your iMac will run Windows software I suspect it will. Best Buy is usually good about returns if it doesn’t work. The question is whether the Bluetooth will work. Haven’t tried it on my iBook.

  Answered 2 years ago by DogeManinVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with a Dell laptop.

Asked 3 years ago by anniesmom.

• A:Answer Yes

  Answered 3 years ago by mattVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)