Questions & Answers

Name: Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
Brand: Panasonic
SKU: 11557604
Price: 487.49 USD
Availability: InStock
Rating: 4.7 (1857 reviews)

Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black

Model:: DP-UB820-K; |
SKU:: 11557604

User rating, 4.7 out of 5 stars with 1857 reviews.

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QuestionWill it play FLAC and/or ALAC files using the rear USB port?
Asked 7 years ago by DrCGuerra.
- Answer Yes, here is the manual for the player ftp://ftp.panasonic.com/bluray/om/dp-ub820_en_om.pdf
  Answered 7 years ago by BillyBob
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QuestionDoes this support playback for Vudu in 4K with HDR?
Asked 7 years ago by Bajaman.
- Answer It does not currently support Vudu at all, nor Hulu. It does, however, support YouTube, Amazon Prime, and Netflix, among the most popular streaming services. Right now (3-11-19) on my particular unit, Dolby Vision is supported on streaming apps, but not the much more common standard HDR. I am hoping that a firmware update will correct this, and I have read on forums that some users are getting HDR on streaming services on this machine, but some, like me, are not. All the current flavors of HDR (HDR10, HDR10+, and Dolby Vision, and maybe one more that I am forgetting) work with discs.
  Answered 6 years ago by Technophile
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QuestionIs there a way to make the player remember where I left off when watching a DVD? When I stop a disc and come back later, it doesn't remember where I was and starts from the beginning, so I have to fast forward to where I left off. That's a real pain!!
Asked 1 year ago by NellysMom.
- Answer Is it possible you’re pressing the stop button twice? It’s my experience that pressing stop once retains your place and pressing twice does not. You should check the set up menus for help.
  Answered 1 year ago by Spiderman
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QuestionHow do I connect my speakers to this player my speakers have wires that are connected to my receiver now. This unit doesn't have the black and red wire connection behind it.
Asked 2 years ago by Anonymous.
- Answer First of all, try to learn to speak in complete sentences, use punctuation and grammar, and start new sentences with capital letters. Once you get basic communication skills mastered, you can then move on to more complicated subjects, like reading instruction manuals. Good luck!
  Answered 2 years ago by Ring
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QuestionDoes it play 3D DVD's ?
Asked 2 years ago by Rockie56.
- Answer The player does play 3D Blu-Ray movies. Also in the player settings, you can set it up to play 3D movies in 2D.
  Answered 2 years ago by GAR1342
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QuestionDoes this record from the tv
Asked 2 years ago by Cheryl.
- Answer This is a Blu-Ray player, not a DVR. No.
  Answered 2 years ago by Gonzo
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QuestionI bought the item in March 2020, and barely used it. It is no longer opening now when I try to use. What is the matter and would Panasonic offer return or repair? Thanks.
Asked 3 years ago by Vivi.
- Answer Call Panasonic. Don't post questions like this on a chat board. We don't work for Panasonic.
  Answered 2 years ago by MarkD
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QuestionHas anyone had a problem with this machine. Such as does it play all of your DVDs - bluray & 4k or do some of them not play at all - look like a scrambled picture. The picture quality and features are great but I'm really not sure about buying another one
Asked 3 years ago by THOR.
- Answer I just got mine. Had it less than a month. It doesn’t play many 4K disks. It also has problems when it does recognize the disks. The screen image will get pixilated and the playback slows to a crawl. I spent a lot of time cleaning the disks. That doesn’t solve the problem. I also have a PS5 hooked up to the same audio system and tv. The PS5 plays the same exact 4k disks that this Panasonic won’t play. Manufacturing date on the player is June 2023. Firmware is up to date. Seems to have less of a problem with standard blue ray disks. First Panasonic anything that has failed me. Going to return the player. Not sure what I’ll do for a replacement.
  Answered 2 years ago by Anonymous
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QuestionI have a sony 7.1 soundbar, do i need to use both hdmi ports or can i stay with just the one since my soundbar goes thru my tv? thanks
Asked 3 years ago by jets69.
- Answer Hi! You can just use one, if your soundbar goes through the TV. -A
  Answered 3 years ago by Panasonic Team
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QuestionHas anyone here owned an Oppo Blu Ray player and compared picture and sound quality between the two?
Asked 3 years ago by JPnSummerlin.
- Answer Yep! I have both the Oppo UDP-205 and the UDP-203 and both of those actually have a faster start up time and a better menu lay out, picture quality is sharper on the Oppo players vs the Panasonic, i have also had hand shaking issues at random times with the Panasonic 4k player and my Yamaha Aventage Receiver which goes to my 77" LG OLED C9 for the price though the panasonic is ok but if you can get your hands on a Oppo you wont regret it.
  Answered 3 years ago by MrRuiz1983
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QuestionSpec says 2 USB ports. Rear photo shows one USB port. Where is second port located?
Asked 3 years ago by dghiggins.
- Answer The front panel flips down. The second usb port is there.
  Answered 3 years ago by phil
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QuestionCAN YOU RECORD OFF TO A EXTERNAL USB HARD DRIVE LIKE A SEAGATE 1 OR 2 G AND WATCH THE SHOW SOMEWHERE ELSE
Asked 4 years ago by name.
- Answer Record what? This is a player, not a recorder!!
  Answered 4 years ago by WB24
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QuestionWhy was shipping available last week for open box and not available now? Not going to drive 2 hours to save $75 but I would order an open box item in excellent condition for delivery.
Asked 4 years ago by JimH.
- Answer Probably because they sold the open box you should’ve bought it when it was available
  Answered 3 years ago by Ross
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QuestionDoes this upscale streaming services to 4K and if so is there a noticeable difference?
Asked 4 years ago by Calvin.
- Answer Compared to dedicated streamers this blu-ray player doesn't offer as good of video quality. That said most devices such as this and other disc players, streaming devices, and AV receivers can upscale lower resolution to 4k. However this isn't necessarily better. Unless you have an entry level TV your TV's video chip does a better job up upscaling an image to 4k than any source device. It is detrimental to picture quality to have multiple devices attempting to upscale an image due to it creating artifacts in the image. Either way, in my experience, you'll need native 4k content and to see a noticeable difference.
  Answered 4 years ago by Jake
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QuestionWill this play CDs and "burned" DVDs in addition to BluRay and regular DVDs? We have old home videos that were transferred to DVD and want to be able to play them.
Asked 4 years ago by DowntownGirl.
- Answer They work for me so far but I've noticed with many players some discs just don't play or are quirky. That being said they should probably play. If you owned a Panasonic Blu-Ray player in the past 10 years the operation and remote will be familiar.
  Answered 4 years ago by GM008
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QuestionWill it display closed-captions....because most blu-ray players do not display them from disc. Mostly dvd players do.
Asked 4 years ago by Randy.
- Answer Hi Randy, I am able to put subtitles on, testing on a 4k bluray movie. Under options you are able to select subtitles on or off, language ect while a movie is playing. There is also a CC button on the remote, this gives you a range of other Close caption options. So to answer your question plain and simple, yes it does.
  Answered 4 years ago by Yessireebob
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QuestionDoes Panasonic offer a mobile app that can be used to control this player?
Asked 5 years ago by childofthesea.
- Answer Thank you for reaching out. We do not have an application developed for connecting smartphones to the player.
  Answered 5 years ago by Panasonic Team
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QuestionWill this play all country codes, ie europe, asia?
Asked 5 years ago by Rickford.
- Answer Since 4K UHD discs are region free, 4K discs will play from any region on the UB820. Blu-ray discs are limited to the player’s country region code. In the US, the UB820 will only play Region A blu-ray discs and Region 1 dvds. If you want to play blu-rays and dvds from any region, you’ll have to buy a region free modded version of this 4K player.
  Answered 5 years ago by wonkavator
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QuestionI am planning to hook this player up to my LG LED 55UM7300PUA TV. I noticed that it has two HDMI ports. Will I need two separate HDMI cables to hook it up to my tv?
Asked 5 years ago by GallopingGhost.
- Answer The Panasonic DP-UB820 does have two HDMI outputs. One of these HDMI outputs is video/audio capable which you would connect to the HDMI input of your television. The other output is audio only and is used to connect to the HDMI input of an audio video receiver.
  Answered 5 years ago by Beardownboy
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Questionwhat is the refresh rate is it ^)hz or can it do up to 120HZ I have an lg 8k tv and denon 8k receiver that can do 4k at 120hz or upscale 8k 60 hz. the Denon has one 8k HDMi.
Asked 5 years ago by preorder.
- Answer Thank you for reaching out to us! Kindly be informed that the refresh rate is 60Hz.
  Answered 5 years ago by Panasonic Team
  Answer this question

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Questions & Answers

Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black

Q: QuestionWill it play FLAC and/or ALAC files using the rear USB port?

Q: QuestionDoes this support playback for Vudu in 4K with HDR?

Q: QuestionIs there a way to make the player remember where I left off when watching a DVD? When I stop a disc and come back later, it doesn't remember where I was and starts from the beginning, so I have to fast forward to where I left off. That's a real pain!!

Q: QuestionHow do I connect my speakers to this player my speakers have wires that are connected to my receiver now. This unit doesn't have the black and red wire connection behind it.

Q: QuestionDoes it play 3D DVD's ?

Q: QuestionDoes this record from the tv

Q: QuestionI bought the item in March 2020, and barely used it. It is no longer opening now when I try to use. What is the matter and would Panasonic offer return or repair? Thanks.

Q: QuestionHas anyone had a problem with this machine. Such as does it play all of your DVDs - bluray & 4k or do some of them not play at all - look like a scrambled picture. The picture quality and features are great but I'm really not sure about buying another one

Q: QuestionI have a sony 7.1 soundbar, do i need to use both hdmi ports or can i stay with just the one since my soundbar goes thru my tv? thanks

Q: QuestionHas anyone here owned an Oppo Blu Ray player and compared picture and sound quality between the two?

Q: QuestionSpec says 2 USB ports. Rear photo shows one USB port. Where is second port located?

Q: QuestionCAN YOU RECORD OFF TO A EXTERNAL USB HARD DRIVE LIKE A SEAGATE 1 OR 2 G AND WATCH THE SHOW SOMEWHERE ELSE

Q: QuestionWhy was shipping available last week for open box and not available now? Not going to drive 2 hours to save $75 but I would order an open box item in excellent condition for delivery.

Q: QuestionDoes this upscale streaming services to 4K and if so is there a noticeable difference?

Q: QuestionWill this play CDs and "burned" DVDs in addition to BluRay and regular DVDs? We have old home videos that were transferred to DVD and want to be able to play them.

Q: QuestionWill it display closed-captions....because most blu-ray players do not display them from disc. Mostly dvd players do.

Q: QuestionDoes Panasonic offer a mobile app that can be used to control this player?

Q: QuestionWill this play all country codes, ie europe, asia?

Q: QuestionI am planning to hook this player up to my LG LED 55UM7300PUA TV. I noticed that it has two HDMI ports. Will I need two separate HDMI cables to hook it up to my tv?

Q: Questionwhat is the refresh rate is it ^)hz or can it do up to 120HZ I have an lg 8k tv and denon 8k receiver that can do 4k at 120hz or upscale 8k 60 hz. the Denon has one 8k HDMi.

Best-selling Blu-ray players

QuestionWill it play FLAC and/or ALAC files using the rear USB port?

QuestionDoes this support playback for Vudu in 4K with HDR?

QuestionIs there a way to make the player remember where I left off when watching a DVD? When I stop a disc and come back later, it doesn't remember where I was and starts from the beginning, so I have to fast forward to where I left off. That's a real pain!!

QuestionHow do I connect my speakers to this player my speakers have wires that are connected to my receiver now. This unit doesn't have the black and red wire connection behind it.

QuestionDoes it play 3D DVD's ?

QuestionDoes this record from the tv

QuestionI bought the item in March 2020, and barely used it. It is no longer opening now when I try to use. What is the matter and would Panasonic offer return or repair? Thanks.

QuestionHas anyone had a problem with this machine. Such as does it play all of your DVDs - bluray & 4k or do some of them not play at all - look like a scrambled picture. The picture quality and features are great but I'm really not sure about buying another one

QuestionI have a sony 7.1 soundbar, do i need to use both hdmi ports or can i stay with just the one since my soundbar goes thru my tv? thanks

QuestionHas anyone here owned an Oppo Blu Ray player and compared picture and sound quality between the two?

QuestionSpec says 2 USB ports. Rear photo shows one USB port. Where is second port located?

QuestionCAN YOU RECORD OFF TO A EXTERNAL USB HARD DRIVE LIKE A SEAGATE 1 OR 2 G AND WATCH THE SHOW SOMEWHERE ELSE

QuestionWhy was shipping available last week for open box and not available now? Not going to drive 2 hours to save $75 but I would order an open box item in excellent condition for delivery.

QuestionDoes this upscale streaming services to 4K and if so is there a noticeable difference?

QuestionWill this play CDs and "burned" DVDs in addition to BluRay and regular DVDs? We have old home videos that were transferred to DVD and want to be able to play them.

QuestionWill it display closed-captions....because most blu-ray players do not display them from disc. Mostly dvd players do.

QuestionDoes Panasonic offer a mobile app that can be used to control this player?

QuestionWill this play all country codes, ie europe, asia?

QuestionI am planning to hook this player up to my LG LED 55UM7300PUA TV. I noticed that it has two HDMI ports. Will I need two separate HDMI cables to hook it up to my tv?

Questionwhat is the refresh rate is it ^)hz or can it do up to 120HZ I have an lg 8k tv and denon 8k receiver that can do 4k at 120hz or upscale 8k 60 hz. the Denon has one 8k HDMi.