Questions & Answers

Q: QuestionDoes this camera have a built-in microphone?

• A:Answer Yes, the camera has an integrated omnidirectional microphone.

Q: QuestionHow long is the cable on this Razer camera?

• A:Answer The cable for this camera is 4.9 feet long.

Q: QuestionWhat is the maximum video frame rate of this Razer camera?

• A:Answer This camera has a maximum video frame rate of 1080p (Full HD) at 30 FPS.

Q: QuestionWhat is the field of view for this camera?

• A:Answer The Razer Kiyo camera has an 81.6 degree field of view.

Q: QuestionDoes this camera have a mic?

Asked 6 years ago by Larry.

• A:Answer Yes, this camera has a microphone.

  Answered 6 years ago by CommunityAnswer

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Q: Questionthis does not tell how many megapixels the camera has

Asked 6 years ago by Margo.

• A:Answer This camera has 4 megapixels.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this webcam have a USB port plug in?

Asked 6 years ago by Brady.

• A:Answer Yes it does

  Answered 6 years ago by Kimbo1996

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Q: QuestionWhen I am using Zoom is there a way to open the Razer program (Synapse?) & change the setting from "warm" to "cool"? Stopping my video on Zoom doesn't seem to be enough. I usually have to log out of the call & close the internet to adjust the settings.

Asked 5 years ago by Cocoa.

• A:Answer Yes, you can open Synapse while using Zoom. If you're having any issues, please contact our support.

  Answered 5 years ago by Razer Customer Support

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Q: QuestionCan y ou turn the light off?

Asked 5 years ago by Galee.

• A:Answer Yes.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionCan this be used on an Xbox to stream if not do you know what is.

Asked 6 years ago by Anonymous.

• A:Answer Yes, it can be used on an Xbox to stream.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan you mount it on your monitor?

Asked 2 years ago by Gurshan.

• A:Answer Yes - but depending upon the thickness of your monitor, there may be some 'balancing' involved (may not be a totally solid mount). But it will still work, as it has a front and a back lip to go over the monitor.

  Answered 2 years ago by PaulW

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Q: QuestionCan you turn off the built-in mic?

Asked 5 years ago by WHyISThisME.

• A:Answer Yes, but you need to do it in your either your Windows settings as the default or in the settings for the individual program you are using with the camera (Zoom, Microsoft Teams, Google Meets) etc.

  Answered 5 years ago by RBinNMVerified Purchase

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Q: QuestionWhat is the microphone quality like? Meaning is it noticeably crisp, clear? Does it sound fuzzy, buzzy and /or have echoes? If it's not great, is it easy to sync with a separate microphone?

Asked 5 years ago by AVDKNS.

• A:Answer The Razer Kiyo built-in microphone could be mainly basic that can handle video calls well, yet it's really designed for streaming. Furthermore, it supports sample rate and bit depth of 2 channel, 16 bit, 48000 Hz only.

  Answered 5 years ago by Razer Customer Support

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Q: QuestionWhat functionality do you lose if you do not install the software?

Asked 5 years ago by Matt.

• A:Answer Without installing Synapse software, there's only limited camera controls. With Synapse, you can enjoy full customization by toggling between Auto and Manual Focus, and adjusting Brightness, Contrast, Saturation and White Balance. You can also choose between different image presets. Create multiple profiles and save different looks on Razer Synapse 3 to suit your streaming needs.

  Answered 5 years ago by Razer Customer Support

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Q: QuestionWould I be able to use it as my Zoom camera, meaning I could be looking at it while on Zoom and be looking at the people?

Asked 2 years ago by GM.

• A:Answer I use this as my external camera with my monitor for zoom and other video conferences. Works great.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you use this webcam with a laptop?

Asked 3 years ago by Heather.

• A:Answer Yes. It will work with Windows or Mac laptops (and possibly others) as long as you have a free USB-A port (the rectangular one). The webcam is advertised to work with Windows 8, and while that is true, the optional software for extra controls requires Windows 10 or higher and will NOT work with Windows 8. The camera itself will still work on Windows 8.

  Answered 3 years ago by semmelbroeselVerified Purchase

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Q: QuestionHow long is the coard?

Asked 5 years ago by fadedtears84.

• A:Answer It has a 1.5-meter braided cable.

  Answered 5 years ago by Razer Customer Support

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Q: QuestionIs the light a full spectrum LED?

Asked 5 years ago by Bodie.

• A:Answer I don't think they have any specs listed about the light, though reviews (particularly the Wirecutter) mention the natural look the light lends to all subjects. My own experience is that it's a decent light that I use sometimes, but is not required for most uses unless you are in an unlit room. Turning it on or off is as simple as rotating the outer ring when the camera is in use. Hope that helps.

  Answered 5 years ago by sojrnerVerified Purchase

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Q: QuestionI've noticed that some people on Zoom have circular light reflections on their glasses from whatever lighting they're using. Will the Razer - Kiyo webcam create those circles? If so, is it possible to fix that problem?

Asked 5 years ago by Carolyn.

• A:Answer Yes...it does. That’s the downside of the glasses. You can try tilting it up or down a little, but that affects the quality of the light. You might try tilting your glasses down a little ( old photography trick).

  Answered 5 years ago by NoSweat88

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