A:AnswerHello Crazyhouse,
The Ring Alarm Range Extender will not work for your cameras, it only works with the Ring Alarm. For extending your WIFI to your camera we recommend the Ring Chime Pro.
Best regards,
Jamila
A:AnswerHello User8787,
Great question! The Ring Alarm Range Extender is designed to extend and expand the Ring Base Station’s Z-Wave network, allowing for greater range and network coverage for all Ring Alarm devices at your location. This article details what a Z-Wave network is and how it works in our alarm system devices: https://support.ring.com/hc/en-us/articles/360001263166-Understanding-Z-Wave-and-Mesh-Networks. Here is a helpful article elaborating on the Alarm Range Extender, if more information is needed: https://support.ring.com/hc/en-us/articles/360028191991-Range-Extender-Help-FAQs.
Furthermore, a Ring Chime Pro is a great solution if you want to extend the wireless internet connection to your Ring doorbell or security camera devices. Generally, a single Chime Pro can effectively improve connectivity to your Ring devices in a two to three bedroom home, or if your devices are located close together. For larger homes, with devices located farther apart, you may need to consider purchasing a mesh network system like the eero network. A regular wifi network distributes the wifi signal from a single point, your router. The further the signal has to stretch away from the router, the weaker it becomes. A mesh network has multiple wifi distribution points that keep the wifi signal strong from different distribution points.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello.
Great question. The range extender can be placed up to 250 feet from the base station. It will reach alarm devices up to 250 feet away in an unobstructed environment. Coverage may vary depending on the layout and construction of your home or business.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Carey.
Thanks for reaching out. The Ring Alarm Range Extender offers greater range and network coverage for all Ring Alarm security devices at your location. The range extender can be placed up to 250 feet from the base station. It will reach alarm devices up to 250 feet away, in an unobstructed environment. Coverage may vary depending on the layout and construction of your home or business. In the event of a power outage, the range extender has a backup battery that lasts up to 24 hours. Visit our support center for more information.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerUnfortunately, no, I have made the wrong purchase. This one goes with the Ring home alarm not the outside doorbells or lights. I'm in the process of returning it..
A:AnswerHello Dre,
No, the Ring Alarm Range Extender extends the z-wave signal used by Ring Alarm devices.
What you need is the Ring Chime Pro. A Chime Pro is a great solution if you want to extend wifi to your Ring devices. Generally, a single Chime Pro can effectively improve connectivity to your Ring devices in a two to three bedroom home, or if your devices are located close together.
For larger homes, with devices located farther apart, you may need to consider purchasing a mesh network system such as eero. A regular wifi network distributes the wifi signal from a single point, your router. The further the signal has to stretch away from the router, the weaker it becomes. A mesh network has multiple wifi distribution points that keep the wifi signal strong from different distribution points.
More information on the Ring Chime Pro can be found here: https://support.ring.com/hc/en-us/articles/360038168452-Ring-Chime-Pro-2nd-Generation-Information
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
A:AnswerHello larhyza,
Great question. Yes, the Ring Alarm Range Extender 2nd Gen will work with the 1st Gen Ring Alarm. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360026671732-Ring-Alarm-FAQs.
If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com: https://community.ring.com/.
Thank you, Jamila with Ring.
A:AnswerHello,
Great question. Yes, the Ring Alarm Range Extender 2nd Gen will work with the original base station. All Ring Alarm devices are backwards compatible. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360026671732-Ring-Alarm-FAQs.
Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.
Thank you, Jamila with Ring.
A:AnswerHello Jack,
No. The Ring Alarm Range extender only works with Ring Alarm devices. Ring Alarm devices connect to the Ring Alarm Base Station using Z-wave, and the Ring Alarm Range Extender boost the signal to these particular devices. Ring Chime Pro or an Amazon Eero can be used to boost the wifi signal to Ring doorbells and camera's.
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products
Thank you,
Antonio from Ring
A:AnswerHello Dan,
Great question. No, the Ring Alarm Range Extender will not work with your Ring Video Doorbell. To extend the Range on your Doorbells or Cameras please use our Ring Chime Pro. Please feel free to reach out at 18006561918 if you have any further questions. -Jamila at Ring
A:AnswerHello Thecarpenter,
No, the Ring Range Extender can not be piggybacked to extend its coverage range. The Ring Alarm Range Extender is designed to extend and expand the Base Station’s Z-Wave network, allowing for greater range and network coverage for all security devices at your location. You may want to consider moving your Ring Base Station closer to the garage for improved signal.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
A:AnswerHello Zwave,
Great question! The Range Extender can help z-wave devices such as a smart lock have a better connection to the Base Station.
Best regards,
Jamila
