Questions & Answers

Q: QuestionCan this sensor detect water?

• A:Answer Yes, this sensor can detect water and sends alerts when it does.

Q: QuestionWhat is the minimum temperature this sensor can detect?

• A:Answer This sensor can detect a minimum operating temperature of 32 degrees fahrenheit.

Q: QuestionDoes this sensor work with Ring devices?

• A:Answer Yes, this sensor works with Ring devices.

Q: QuestionWhat kind of battery does this sensor use?

• A:Answer This sensor uses an alkaline battery.

Q: QuestionDoes this sensor work indoors?

• A:Answer Yes, this sensor is designed for indoor use.

Q: QuestionIs a base station required for this sensor to work?

• A:Answer No, a base station is not required for this sensor to function.

Q: QuestionDoes this work within the Ring ecosystem without Amazon Sidewalk enabled or subscription to Amazon Sidewalk?

Asked 5 days ago by CharlieHoosier.

• A:Answer Hi CharlieHoosier. We appreciate the time you have taken to ask this question. Yes, you can add the Ring Flood and Freeze Sensor to your existing Ring Alarm or Ring Alarm Pro or connect automatically to Amazon Sidewalk which is a free nationwide network that covers approximately 95% of the US population. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 5 days ago by Ring

  
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Q: QuestionIs there a specific protection plan needed for the freeze and flood bundle? My current plan cost me $99 a year.

Asked 2 months ago by Andrea.

• A:Answer Hi Andrea. Thank you for reaching out to us with your question. If you have an eligible Ring subscription and are enrolled in Flood & Freeze Monitoring, you can now optionally receive an automatic call from the monitoring center notifying you if water or freezing temperatures have been detected. We recommend the AI Pro Plan to get Alarm Professional Monitoring and request the backup you need in an emergency. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 1 month ago by Ring

  
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