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Questions & Answers

Model:
B0C5QRZ47P
SKU:
6375744
Page Showing 221-240 of 462 questions
  • QuestionI NEED TO CHANE MY EMAIL AND PASSWORD ON THE CAMERA TO MY PHONE

    Asked by DEXTER.

    • Answer This camera does not require login credentials. Just make sure you are connected to your WiFi when you start configuration.

      Answered by Blackpanther310

  • QuestionCan you purchase an extra battery?

    Asked by Anonymous.

    • Answer Yes. I put the ring solar panel up and it keeps the battery fully charged. Worth the investment.

      Answered by Giantfan56

  • QuestionI rent a Townhouse and cannot screw anything to the outside. Is there another way to put it on siding so it will stay up? Maybe a strong adhesive?

    Asked by Question4U.

    • Answer Hello Question4U, If you can't drill holes, we recommend the Ring Video Doorbell 3 paired with the Ring No-Drill Mount for Video Doorbell 3/3Plus. The Ring Video Doorbell 3 is the next generation of Ring Video Doorbell following the Ring Video Doorbell 2, and the start of enhanced security around your entire property. With Ring Video Doorbell 3, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere. More details can be found on our website: https://support.ring.com/hc/en-us/articles/360040414012-Ring-Video-Doorbell-3-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      Answered by Ring

  • Questionlost my user manual, what do i need to get another one?

    Asked by Homestead.

    • Answer Hello Homestead, For the most up to date information on features and settings for your Stick Up Cam, we recommend clicking the Help Content tab from the setting page of your Stick Up Cam within the Ring app. However, the user manual can be found here on our website: https://support.ring.com/hc/en-us/articles/360018080112-Download-the-Manual-Stick-Up-Cam-Battery Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      Answered by Ring

  • Questioncan I hook this ring camera to mini solar panel like my other ring security camera is?

    Asked by rick.

    • Answer Yes. Mine is connected and powered by Ring's solar panel and works extremely well.

      Answered by dpencek

  • QuestionHow easy is this to install?

    Asked by Drknowitall.

    • Answer Hello Drknowitall, DIY installation of your Ring Stick Up Cam is a relatively easy process. Install your Stick Up Cam almost anywhere with the included toolkit, packed with everything you need to set it up in minutes. Then use the adjustable mounting bracket to find your ideal setting. More details on Stick Up Cam can be found here on our website: https://support.ring.com/hc/en-us/articles/360032203412-Stick-Up-Cam-Battery-Solar-3rd-Generation-Information- Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionWhat do they mean about stick on? If mounting outside does it get screwed at base or it is adhesive?

    Asked by Anonymous.

    • Answer Hello, Good question! The Ring Stick Up Camera is secured by a mounting plate and uses screws to attach to the surface. Here is a helpful article that walks through the installation process step-by-step: https://support.ring.com/hc/en-us/articles/360032833651-Physically-Installing-Your-Stick-Up-Cam-Battery-Solar. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stick Up Camera pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionCan they be turned on and off

    Asked by Anonymous.

    • Answer Yes. From your dashboard you can stop alerts and recordings.

      Answered by NFLB

  • QuestionHow far out does it detect motion?

    Asked by 1960.

    • Answer Hello 1960, Ring Stick Up Cam notifies you of movement within the camera’s 110 degree field of view. Stick Up Cam should detect motion within 30ft. Ring Stick Up Cam security camera can be placed anywhere you wish to monitor an area and get motion alerts sent to your smart phone, tablet, or PC. More details can be found here on our website: https://support.ring.com/hc/en-us/articles/115004442203-Stick-Up-Cam-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionCan you watch recorded video later in the day for free?

    Asked by Questions.

    • Answer Yes

      Answered by Anonymous

  • QuestionCan I mount these cameras on my brick home

    Asked by DanniK.

    • Answer Hello DanniK, Yes. Ring Stick Up Cam does include wall anchors in the box which should be used when installing to a hard surface, such as brick or stucco. More install details can be found on our website: https://support.ring.com/hc/en-us/articles/115004442203-Stick-Up-Cam-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionI have two questions, one does the camera record the whole day? If so can you view it through your phone? And also how many cameras do you get when bought? Is it one or more than one?

    Asked by MrMcMuffin.

    • Answer Hello MrMcMuffin, Ring Stick Up Cam can be placed anywhere you wish to monitor an area and get motion alerts sent to your smart phone, tablet, or PC. The Ring App is compatible with smartphones using the following operating systems: iOS 12 or above Android 6.0 or above To ensure that you have the latest version of the Ring app so that you can get the most out of your Ring devices. The following link: ring.com/app (http://ring.com/app), will automatically begin downloading the correct version for your operating system. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionCan you film continuously with camera instead of pictures. When you go to live picture, can you continue that indefinitely?

    Asked by Barber.

    • Answer Yes you can as faf as I could tell

      Answered by Ianfection

  • QuestionHow do I connect my link from the live feed to my smartphone?

    Asked by AStros1.

    • Answer Easily with an app

      Answered by Ianfection

  • QuestionWithout the subscription does the ring record motion and how long is it saved?

    Asked by Dave4543.

    • Answer Hello Dave4543, Great question! While subscribed to one of our optional Ring Protect Plans, you will be able to access videos from every ring, motion, and live view event for up to 60 days (US). You can also access, download, and share past Ring videos. Without this service, you will still receive real-time video alerts on your smartphone, as well as have access to the Live View feature. Additional information about the optional Ring Protect Plan can be found on our support website, here: https://ring.com/protect-plans. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stick Up Camera pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionDo I have to have a subscription for playbacks or can I use a SD card for storage and playback?

    Asked by JLT.

    • Answer Hello JLT, Yes, a Ring Protect plan is required in order for events to be recorded and saved. Without this service, you will still receive real-time ring and motion alerts on your smartphone as well as have access to the live view feature. More details on Ring Protect plans can be found here: https://ring.com/protect-plans Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionCan U hook this camera up to a solar panel?

    Asked by Moe.

    • Answer You can purchase the solar panel accessories from ring.

      Answered by GreatBuyer

  • QuestionDoes this camera have a port for an SD card for storage ?

    Asked by Mimi.

    • Answer Hello Mimi, No, Ring Stick Up Cam does not have a SD card slot. However Ring Edge enables storing and processing the video captured on your Ring Device within your local system rather than in the cloud. Ring Alarm Pro(sold separately) has the capability of processing your videos right on your device and storing them on a MicroSD card inserted into the Ring Alarm Pro. In addition to Ring Alarm Pro, in order to take advantage of this feature you will need a MicroSD card and a Ring Protect Plan. More details can be found on our website: https://support.ring.com/hc/en-us/articles/360054769672-Store-and-process-videos-locally-with-Ring-Edge Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • Questionwe have ring doorbell camera's (2), both set on mine and my wife's phone. Want this camera to set up in MIL's Assisted Living room, will that link to our current account?

    Asked by ta.

    • Answer I bought the ring doorbell camera first and loved it. Then I purchased an outdoor cam followed by an indoor cam. If they are all ring cams they will all be seen in the same ring app. It is also very easy to add more cameras assuming they are Ring Cameras. I hope this helps

      Answered by Joey

  • QuestionIs there a power cord available (as a separate purchase) to connect the wireless cameras a electric wall plug that way the battery will always be charged even during extended periods of power loss?

    Asked by Gato.

    • Answer Hello Gato, Yes there is a power cord available. You add even more flexibility to your Stick Up Cam with the Ring Indoor/Outdoor Power Adapter. It is a weather-resistant adapter for nonstop power inside or out. For more information, please visit our website: https://ring.com/products/indoor-outdoor-power-adapter-barrel-plug Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      Answered by Ring