Questions & Answers
- Model:
- B08CKHPP52
- |
- SKU:
- 6450309
Highly rated by customers for: Ease of use, Video Quality, Overall Performance
$49.99Your price for this item is $49.99
Page Showing 81-100 of 173 questions
Q: QuestionIs it two way audio?
Asked by Josil.
- A:Answer Yes, through your iPhone.
Answered by BobbyMcGee
Q: QuestionI only have Google assist, will this ring still work for me? Thanks Lewis
Asked by Lewis.
- A:Answer You have to have internet access and the ring app. If you don't pay the monthly charge, you still have access to the camera but only live will not record unless monthly purchase.
Answered by Anonymous
Q: QuestionI already have a ring door bell up at the front of my house and I also have the Chime inside? now if I get this door bell will it work off my chime up in my front room? aso can I talk to a person through my ring app like I can up front?
Asked by Gram.
- A:Answer Yes to both questions!
Answered by LamarieB2
Q: QuestionWill this ring work with the solar powered frame ?
Asked by Julie.
- A:Answer Hi Julie. Great question! No, the Ring Video Doorbell Wired will not work with a solar-powered frame. The Ring Video Doorbell Wired must be hardwired to an existing doorbell system or transformer with 10–24 VAC, 40 VA max, and 50–60 Hz for continuous charging. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360055740151-Video-Doorbell-Wired-Information. If any additional information is needed regarding your Ring question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionDoes this version connect to 5G internet?
Asked by Miya5794.
- A:Answer Yes!
Answered by LamarieB2
Q: QuestionI have the Total Tech coverage. Will you come out and install my Ring doorbell? I can't see well enough to do it.
Asked by Bossie.
- A:Answer Hi Bossie. Thank you for reaching out and asking about Total Tech installation. In this case, we'd recommend you reach out to Best Buy directly: https://www.bestbuy.com/support. Your Video Doorbell Wired is designed to replace an existing doorbell button, and it gets its power from the doorbell system. You can visit our support center for DIY instructions on installing the Ring Video Doorbell Wired: https://support.ring.com/hc/en-us/articles/360054984332-Installing-Ring-Video-Doorbell-Wired. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionI have a ring at my new home that the previous owners left. Am I able to reactivate it or do I have to purchase a new ring?
Asked by Mel.
- A:Answer If you have the cooperation of the previous owners to go into the ring app and unpair it from their account, then you can use it, otherwise rip it off and get a new one.
Answered by RonW
Q: QuestionWill I be able to connect this doorbell camera to my 2gig gc2 panel using z-wave?
Asked by Mike.
- A:Answer Hello, Mike. Good question! No, the Ring Video Doorbell requires a wifi connection in order to set up and send notifications through the Ring app. It is not compatible with Z-Wave protocol. Here is an article with more detailed product specifications: https://support.ring.com/hc/en-us/articles/360055740151-Video-Doorbell-Wired-Information. If any additional information is needed regarding your Ring Doorbell Wired question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you. Alexis, with Ring.
Answered by Ring

Q: QuestionDo I need a subscription for the ring door bell replacement if stolen
Asked by Jay.
- A:Answer Great question, Jay. No, you will be able to transfer your existing subscription from the old device to the new device once you have set it up. You can learn more about the Ring Protection Plan by visiting this link: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. Also, Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. Here is more information regarding this policy: https://support.ring.com/hc/en-us/articles/115003475783-What-to-do-After-the-Theft-of-Your-Ring-Device. If any additional information is needed regarding your Ring Doorbell Wired pre-purchase question, please reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Regards, Brett from Ring.
Answered by Ring

Q: QuestionOur power went out and when the power was restored the Ring just kept doing it sound. I had to go out in the middle of the night take off the cover push the orange button……. In order to reconnect the Ring. Help
Asked by Smrd.
- A:Answer Hello Smrd, If your power goes out or your home wifi network goes down, depending on how long your Ring Video Doorbell Wired has been disconnected from the network, your doorbell should reconnect on its own without you having to manually reset it each time. In certain cases, if the power goes out and is restored immediately, this can cause a reset, making the doorbell to enter setup mode. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: QuestionIs it possible to lower the range so it doesn't ring every time a car passes the driveway?
Asked by Al.
- A:Answer Hello Al, Yes, the motion sensors in the Ring Video Doorbell are designed to detect motion up to 155 degrees horizontally and from five to 25 feet outward from the fixture. Customizable motion zones are featured in all of Ring's AC-powered products, which allow for a fuller feature set and greater degree of customization. This system’s customization options let you draw up to three areas in the camera’s view to detect motion in. These "motion zones" allow you to define a specific area that you want your Ring to cover, while ignoring everything outside that area. By drawing your motion zones to exclude high-frequency areas such as public paths and roads, you can reduce the number of "false positive" motion notifications (such as cars driving by) and greatly increase the effectiveness of your Ring device. For install tips, please visit our website: https://support.ring.com/hc/en-us/articles/360055762431-Proper-Positioning-for-your-Video-Doorbell-Wired Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: QuestionWill the wired Ring Doorbell work with the battery powered mount? we already have hte battery powered one but it is mounted and wired to the old/preexisting door bell and just want to know if it will fit the original Ring mount.
Asked by BEver.
- A:Answer Hello BrianE, No, the mounting kits for Ring doorbell are designed to fit each specific doorbell. If you want to get accessories for your Ring smart doorbell, or Ring security camera, it’s important to find out which model you have so that you get a compatible product. This article lists out the features of the individual Ring smart doorbell models, along with a recommendation (below the chart) as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring
Answered by Ring

Q: QuestionWhat happens if the electrical service gets disrupted / power outages? Is there a battery backup for this version?
Asked by HMMmmm.
- A:Answer It would only matter if you had a back up power source to your modem and router. If power goes out these devices will be down as well.
Answered by ToneJizzle
Q: QuestionWhat are the measurements of the doorbell?
Asked by Thomas.
- A:Answer Dimension Product Height 3.98 inches Product Width 1.81 inches Product Depth 0.99 inches
Answered by LamarieB2
Q: QuestionWith this model phone is there a wide view?
Asked by Nine.
- A:Answer Hello Nine, Video Doorbell Wired has a 155 degree horizontal field of view. The Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring’s most affordable doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device. For more information on Ring Video Doorbell Wired: https://support.ring.com/hc/en-us/articles/360055740151-Video-Doorbell-Wired-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: QuestionHow do I remove this doorbell
Asked by Anonymous.
- A:Answer You can remove the case and slide camera out.
Answered by Chillz
Q: QuestionI have 1st gen ring doorbell, chime pro w/extender and chime. Is this backwards compatible with those 1st gen systems?
Asked by Chas.
- A:Answer Hello Chas, Yes. The Video Doorbell Wired will work with your current Ring devices. The Ring Video Doorbell Wired is a wired only doorbell. If you don't have an existing doorbell, this doorbell can also be powered by the Ring plug-in adapter or a transformer for power supply (10-24 VAC, 40VA max, 50/60Hz, or 24VDC, 0.5A, 12W). It's important to note, halogen or garden-lighting transformers are not compatible. We have a vast line up of doorbells, many of which are battery powered and do not require hard-wiring. To view a complete list of our doorbells and their features please visit the link below: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: Questionwhat is the width on this door bell
Asked by half.
- A:Answer About 2 to 3 inches
Answered by Chillz
Q: QuestionWill a ring doorbell work on a front gate?
Asked by puravida.
- A:Answer It will not.
Answered by Maria
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