Questions & Answers

Q: QuestionWhat is the suction power of the Roborock vacuum?

• A:Answer This Roborock vacuum has a suction power of 18,500 Pa HyperForce.

Q: QuestionDoes the Roborock Qrevo Curv have a self-emptying feature?

• A:Answer Yes, the Qrevo Curv offers auto dust emptying for up to 7 weeks.

Q: QuestionHow does the Roborock vacuum handle different floor types?

• A:Answer The AdaptiLift Chassis adjusts to different floor types and thresholds up to 4cm for optimal cleaning.

Q: QuestionWhat is the battery capacity of this robotic vacuum?

• A:Answer This robotic vacuum has a battery capacity of 5200 milliampere hours.

Q: QuestionHow does the Roborock vacuum prevent hair tangles?

• A:Answer The DuoDivide Main Brush and FlexiArm Arc Side Brush work together to prevent hair tangles.

Q: QuestionDoes it have camera?

Asked 1 week ago by Lida.

• A:Answer Hi, Thanks for your question. Q revo CurV has a RGB camera.

  Answered 1 week ago by Roborock support

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Q: QuestionDoes this unit work with wifi and bluetooth?

Asked 3 months ago by Paula.

• A:Answer Hello, Thanks for your question. Our Roborock products include Qrevo Curv only support 2.4g wifi currently.

  Answered 3 months ago by Roborock support

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Q: QuestionHow tall is the robot at the tallest point? (Hockey puck looking thing)

Asked 3 months ago by AndyT.

• A:Answer Hi, Thanks for your question. Below is the dimension for Qrevo CurV. Robot: 352*347*103mm Dock: 450*450*450mm

  Answered 3 months ago by Roborock support

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Q: QuestionDoes it have a top LiDAR sensor? Or is it only on the front of the machine?

Asked 3 months ago by Alex.

• A:Answer Hi, Thanks for your question. Qrevo Curv has a top-mounted PreciSense LiDAR sensor for navigation and mapping.

  Answered 3 months ago by Roborock support

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Q: QuestionDoes it use detergent

Asked 4 months ago by marc.

• A:Answer Hello, Thanks for your question. Yes, it's only suggested to add Roborock cleaning solution into the water tank. Different cleaning solution varies in formulation and it may potentailly damage the water tank. Moreover, the bubbles made by chemical substance in cleaner may cause the mopping feature to malfunction.

  Answered 4 months ago by Roborock support

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Q: QuestionThe specifications say it’s not bagless. What kind of bag is required? How often does it need to be changed?

Asked 7 months ago by Bag.

• A:Answer Hi, Thanks for your question. Qrevo CurV requires dustbag. It suggest to replace the dustbag every 1-2 months.

  Answered 7 months ago by Roborock support

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Q: QuestionYou have had a $300 promotion on this for a while but no stock available to order. When will you be restocking so people can actually use the promotion?

Asked 1 year ago by Anonymous.

• A:Answer Hi, Thanks for your question. Qrevo curv will be back in stock in Jan.

  Answered 1 year ago by Roborock support

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Q: QuestionHello, when will the product come back in stock? I was looking to buy it for black friday but the item went out of stock, and I can't find it anywhere.

Asked 1 year ago by S123.

• A:Answer Hi, Qrevo CurV is available at this time.

  Answered 1 year ago by Roborock support

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Q: QuestionWhen will you restock?

Asked 1 year ago by TJ.

• A:Answer Hi, Thanks for your question. It is available now on BestBuy.

  Answered 1 year ago by Roborock support

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