Questions & Answers

Q: QuestionDoes it support 4K HDR?

Asked 6 years ago by Alan.

• A:Answer Yes, it does. Just make sure you have High Speed HDMI cables to your TV and devices, you don't necessarily need the rocketfish cables.

  Answered 6 years ago by NoTechGeek

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Q: QuestionWill it work backwards? As in, I plug in my Xbox One X to the front and plug in 2 HDMI cables in the back, one to my monitor and one to my 4K TV?

Asked 7 years ago by Rick.

• A:Answer No, the device is unidirectional.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionAnyone have any luck getting CEC to work through this switch?

Asked 7 years ago by Brandonmychel.

• A:Answer Works fine for me. All my equipment is LG. Not sure if mixed brands would be an issue or not. Just an FYI.

  Answered 7 years ago by GeorgeVerified Purchase

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Q: Questioncan i use the input 1 on the front of the switch to hdmi 3 on my tv side panel i am hooking up an xbox series x to my tv but when i use the input 1 from my xbox it does not work is this box only design for the tv out for hdmi 1 and 4

Asked 3 years ago by Drhook11.

• A:Answer Plug the HDMI Switch Box into the HDMI input on your TV. Plug your Xbox into one of the HDMI inputs on the Switch Box.

  Answered 3 years ago by RocketfishCustomerSupport

  
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Q: QuestionWill this work with non 4k tv's?

Asked 5 years ago by Anonymous.

• A:Answer Yes, this switch works with non 4K TVs.

  Answered 5 years ago by RocketfishCustomerSupport

  
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Q: QuestionI want to use the HDMI output on my computer to feed two monitors. Can i use this as a hdmi spliter to connect my two monitors to my computer? Thanks for any help ed,

Asked 5 years ago by ed.

• A:Answer It will not work if you are looking to watch both screens at the same time, it will work if you want to switch from one screen to another.

  Answered 5 years ago by dimeballVerified Purchase

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Q: QuestionDoes this support HDMI CEC? In other words, when using devices that support it, such as Apple TV or Nintendo Switch, can this automatically turn the TV on and off?

Asked 5 years ago by Mickey.

• A:Answer I believe so it works on everything and I believe you are able to set it up to turn everything on and off with it.

  Answered 5 years ago by TkoduoVerified Purchase

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Q: QuestionIs this product compatible with Apple Tv 4K (GEN 4)?

Asked 7 years ago by Brandon9788.

• A:Answer Yes it is. I currently use it with an Apple TV 4K, Chromecast Ultra and a PC with a 4K out put. No issues.

  Answered 7 years ago by Kevin427

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Q: QuestionI have the X-1 XFinity HD Box, the HDMI Splitter I have now is not compatible with the box. I have three TV'S that I would like to connect to watch at the same time is this the HDMI splitter I need. some one told me it must support HDCP

Asked 7 years ago by Roque.

• A:Answer This is not a splitter it is a switch. It supports 4 inputs to one output so you can plug 4 devices into 1 hdmi port on a TV

  Answered 7 years ago by Techjunkie

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Q: Questionwhat are the audio outputs on this device?

Asked 8 years ago by Anonymous.

• A:Answer This is an all-HDMI switch, and since virtually all HDMI using devices have an audio as well as video output, audio will be carried from the HDMI-connected device you select and will exit the switch via the output HDMI port to your designated receiver (usually a TV or DVR)

  Answered 8 years ago by HankVerified Purchase

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Q: QuestionCan this replace a DirectTV receiver?

Asked 8 years ago by tapa.

• A:Answer no, it is to be used with multiple hdmi devices up to 4 with a hdmi capable tv with limited hdmi inputs

  Answered 8 years ago by g0leeVerified Purchase

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Q: QuestionWill this pass through regular signals ( such as HD cable box ) or strictly 4k signals?

Asked 9 years ago by Bruce.

• A:Answer It passes all signals, even older components that use hdcp 1.4

  Answered 8 years ago by OcsdjoVerified Purchase

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Q: QuestionDo you still need a cable service to use this box? and what accessories go with this?

Asked 9 years ago by vjester.

• A:Answer No you don't need a cable box, this is a switch box, it's used to select between your devices, like a PS4 or Xbox1.

  Answered 8 years ago by Insig007Verified Purchase

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Q: QuestionDoes this device support 1080p 120 hertz??

Asked 2 weeks ago by Amigh.

Q: QuestionI have an USBC to HDMI adapter coming out from my USBC port on my laptop, going into the RF4K. From there it goes into an HDMI splitter to 3 monitors. However, I am not getting a signal to the monitors. Any help would be appreciated. Thanks

Asked 2 months ago by MrWhite.

Q: QuestionI want to hook up 4 HMD1 monitors to 1 computer. I don't need to switch between devices. Is this the switch I need?

Asked 3 months ago by Rogersteacher.

Q: QuestionWhy does this switch cause my Samsung soundbar to switch to HDMI input? I have my Sony 4K player and PS5 plugged into the HDMI inputs on this switch, and the soundbar switches from eARC to HDMI. I have to manually change it back every time.

Asked 3 months ago by JRIDD.

• A:Answer Thank you for your inquiry! Your Samsung soundbar switches from eARC to HDMI input because the Rocketfish HDMI switch automatically detects active devices like your PS5 or Sony 4K player and triggers input changes via HDMI-CEC. This causes the soundbar to prioritize the new HDMI signal over the eARC connection. To prevent this, you can disable HDMI-CEC on your devices, connect the switch to your TV instead of the soundbar, or use a switch with manual input selection to avoid automatic switching. Tine | Rocketfish Support

  Answered 3 months ago by RocketfishCustomerSupport

  
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Q: QuestionCan this hub do 1440p at 120hz?

Asked 6 months ago by RobertS.

• A:Answer Hi RobertS! The Rocketfish™ 4-Port 4K 60Hz HDMI Switch Box supports a maximum resolution of 4K at 60Hz. Unfortunately, it does not support 1440p at 120Hz. Jeth | Rocketfish™ Support.

  Answered 6 months ago by RocketfishCustomerSupport

  
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Q: QuestionCan this be used with lg smart tv to get hd picture. Has basic cable

Asked 6 months ago by Cb.

• A:Answer Yes, the Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box can be used with your LG Smart TV and has the capability to provide an HD picture from your basic cable box, as long as your cable box is outputting an HD signal via HDMI. -Ed | Rocketfish Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 6 months ago by RocketfishCustomerSupport

  
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