Questions & Answers

Q: QuestionDoes it support 4K HDR?

Asked 7 years ago by Alan.

• A:Answer Yes, it does. Just make sure you have High Speed HDMI cables to your TV and devices, you don't necessarily need the rocketfish cables.

  Answered 7 years ago by NoTechGeek

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Q: QuestionWill it work backwards? As in, I plug in my Xbox One X to the front and plug in 2 HDMI cables in the back, one to my monitor and one to my 4K TV?

Asked 7 years ago by Rick.

• A:Answer No, the device is unidirectional.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionAnyone have any luck getting CEC to work through this switch?

Asked 8 years ago by Brandonmychel.

• A:Answer Works fine for me. All my equipment is LG. Not sure if mixed brands would be an issue or not. Just an FYI.

  Answered 8 years ago by GeorgeVerified Purchase

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Q: Questioncan i use the input 1 on the front of the switch to hdmi 3 on my tv side panel i am hooking up an xbox series x to my tv but when i use the input 1 from my xbox it does not work is this box only design for the tv out for hdmi 1 and 4

Asked 4 years ago by Drhook11.

• A:Answer Plug the HDMI Switch Box into the HDMI input on your TV. Plug your Xbox into one of the HDMI inputs on the Switch Box.

  Answered 4 years ago by RocketfishCustomerSupport

  
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Q: QuestionWill this work with non 4k tv's?

Asked 5 years ago by Anonymous.

• A:Answer Yes, this switch works with non 4K TVs.

  Answered 5 years ago by RocketfishCustomerSupport

  
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Q: QuestionI want to use the HDMI output on my computer to feed two monitors. Can i use this as a hdmi spliter to connect my two monitors to my computer? Thanks for any help ed,

Asked 5 years ago by ed.

• A:Answer It will not work if you are looking to watch both screens at the same time, it will work if you want to switch from one screen to another.

  Answered 5 years ago by dimeballVerified Purchase

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Q: QuestionDoes this support HDMI CEC? In other words, when using devices that support it, such as Apple TV or Nintendo Switch, can this automatically turn the TV on and off?

Asked 6 years ago by Mickey.

• A:Answer I believe so it works on everything and I believe you are able to set it up to turn everything on and off with it.

  Answered 6 years ago by TkoduoVerified Purchase

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Q: QuestionIs this product compatible with Apple Tv 4K (GEN 4)?

Asked 7 years ago by Brandon9788.

• A:Answer Yes it is. I currently use it with an Apple TV 4K, Chromecast Ultra and a PC with a 4K out put. No issues.

  Answered 7 years ago by Kevin427

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Q: QuestionI have the X-1 XFinity HD Box, the HDMI Splitter I have now is not compatible with the box. I have three TV'S that I would like to connect to watch at the same time is this the HDMI splitter I need. some one told me it must support HDCP

Asked 8 years ago by Roque.

• A:Answer This is not a splitter it is a switch. It supports 4 inputs to one output so you can plug 4 devices into 1 hdmi port on a TV

  Answered 7 years ago by Techjunkie

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Q: Questionwhat are the audio outputs on this device?

Asked 9 years ago by Anonymous.

• A:Answer This is an all-HDMI switch, and since virtually all HDMI using devices have an audio as well as video output, audio will be carried from the HDMI-connected device you select and will exit the switch via the output HDMI port to your designated receiver (usually a TV or DVR)

  Answered 9 years ago by HankVerified Purchase

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Q: QuestionCan this replace a DirectTV receiver?

Asked 9 years ago by tapa.

• A:Answer no, it is to be used with multiple hdmi devices up to 4 with a hdmi capable tv with limited hdmi inputs

  Answered 8 years ago by g0leeVerified Purchase

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Q: QuestionWill this pass through regular signals ( such as HD cable box ) or strictly 4k signals?

Asked 9 years ago by Bruce.

• A:Answer It passes all signals, even older components that use hdcp 1.4

  Answered 9 years ago by OcsdjoVerified Purchase

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Q: QuestionDo you still need a cable service to use this box? and what accessories go with this?

Asked 9 years ago by vjester.

• A:Answer No you don't need a cable box, this is a switch box, it's used to select between your devices, like a PS4 or Xbox1.

  Answered 9 years ago by Insig007Verified Purchase

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Q: QuestionHow to change battery in the remote

Asked 2 days ago by Phyllid.

Q: QuestionWhat does it do and what's it for

Asked 1 month ago by Anonymous.

• A:Answer If you only have one HDMI port on the back of your television, and you have multiple items you wish to use that require HDMI ports, this switch box allows you to use one HDMI cord from the TV to the switch box, then you plug in up to 4 devices like DVD player, Chromecast, etc. to the switch box. Use the nifty little remote control that comes with the box to select which device you wish to use as you luxuriate in your recliner. The remote has an on/off button and buttons 1,2,3,4, to press that correspond to the device you wish to access. The remote comes with a battery installed. The box itself comes with a cord to plug into any 110 outlet.

  Answered 2 weeks ago by colonialdameVerified Purchase

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Q: QuestionI want to but this, but if it is never instock at my store then what's the point of getting it through Besybuy?

Asked 1 month ago by Anonymous.

Q: QuestionHow do I wall mount this and have the remote work?

Asked 1 month ago by Hwucnro.

Q: QuestionCan u run 4 tvs from this coming from my main internet connection?

Asked 3 months ago by HOWLER.

Q: QuestionWhere can I buy the power cord for the rocketfish my hub?

Asked 4 months ago by Chrissy.