Questions & Answers

Name: Roku - Ultra 4K Streaming Media Player with JBL Headphones and Enhanced Voice Remote - Black
Brand: Roku
SKU: 6367483
Price: 79.99 USD
Rating: 4.8 (3075 reviews)

Roku - Ultra 4K Streaming Media Player with JBL Headphones and Enhanced Voice Remote - Black

Model:: 4670R; |
SKU:: 6367483

User rating, 4.8 out of 5 stars with 3075 reviews.

Highly rated by customers for:

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Questioni don't have a smart tv. Will this work on it?
Asked 5 years ago by KimC.
- Answer Yes. I recently purchased the Roku Ultra for this reason. You need an HDMI connection to your TV and wireless connection to your router to stream. It has an Ethernet port if your prefer over wireless connection.
  Answered 5 years ago by KyleP
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QuestionWhat type of tv do i need? I'm thinking of buying for my son who wants to cancel his cable, but not quite sure what tpe of tv he has. Are there monthly fees that go onlong with this?
Asked 5 years ago by cheryl.
- Answer The TV has to have an HDMI port. It supports 4K resolution, but the TV has to be 4K-capable. I recommend getting a good quality HDMI cable (which can be had for $10); I have noticed it makes a difference.
  Answered 5 years ago by kingwolfster
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QuestionHas everyone gotten the run-around from Sling TV? Where they claim to have no knowledge of the Best Buy DVR promotion and then overcharge you? ...I've been dealing with this for about 4 months.
Asked 5 years ago by phil.
- Answer I tried Sling and was disappointed. If DVR is important to you, look into YouTube TV, it has unlimited DVR. I have at least a thousand hours on mine.
  Answered 5 years ago by Gordo
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QuestionIs this the 2019 version of this product
Asked 5 years ago by Jimmy.
- Answer Yes. The prior unit for 2018 did not have 4K streaming.
  Answered 5 years ago by Jeff
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QuestionDo you have to have a separate Roku for every T.V. or can you use one Roku for two T.V.'s?
Asked 5 years ago by pokey45.
- Answer Yes but there are cheaper models
  Answered 5 years ago by vonkatzen
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QuestionIs it true that Roku does not support Dolby Vision on any of their streaming devices? Is that also for Roku Tvs? How does a company this big no have dolby vision when apple and chrome do?
Asked 5 years ago by DolbyVision.
- Answer Roku's streaming devices don't offer Dolby Vision, but my TCL Roku TV does. I was forced to go with apple tv for my main video system as a result. I just installed a Panasonic UB820 which has very limited apps, so I had to get a separate streaming device. The only 4k choice with DV is the apple tv. It is a great unit, but I would rather have Roku.
  Answered 5 years ago by BluNunn
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QuestionDoes the Roku Ultra support 5 Ghz network?
Asked 5 years ago by suze.
- Answer I'm not using WiFi on mines i have it connected with physical cat6e cable and it works flawlessly
  Answered 5 years ago by dreadylock
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QuestionDoes this model have an optical output? Reviews mention that it does but the description on the Best Buy site doesn't mention it.
Asked 5 years ago by OKBoomer.
- Answer I have not found this optical output i have HDMI the Roku web site(https://www.roku.com/products/roku-ultra) do not list that
  Answered 5 years ago by dreadylock
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QuestionCan I request that you remove the batteries when I buy this? Then place a label/note on it that says no batteries included?
Asked 5 years ago by Jam.
- Answer I'm sure your helpful neighborhood Best Buy employee would be happy to remove the batteries after you purchase the box. If a label is not available, would a post it note suffice?
  Answered 5 years ago by Gordo
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QuestionDo you need to buy and any extra cable, to hook it up?
Asked 5 years ago by Help.
- Answer Yes
  Answered 5 years ago by Laura
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QuestionIf our TV is wired to a receiver for surround sound, can you hook up the Roku device to the receiver instead of the TV?
Asked 5 years ago by Dave.
- Answer No. The Roku Ultra hasn't had an audio optical output since 2016. You would have to connect only the tv to your receiver and use that as the audio source.
  Answered 5 years ago by TonyF22
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QuestionCan I get DirecTV NOW on this device
Asked 5 years ago by Anonymous.
- Answer Yes. There is a DirectTV Now channel for Roku.
  Answered 5 years ago by thpdg
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QuestionIs this the newer roku model with the faster loading apps.
Asked 5 years ago by Roku.
- Answer Yes, until the new model comes out.
  Answered 5 years ago by thpdg
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QuestionIs the Xfinity Streaming App available on this Roku?
Asked 5 years ago by Khandrh.
- Answer Here is a link to the current Apps available in the Roku App Channels: https://channelstore.roku.com/browse/apps
  Answered 5 years ago by MDV2020
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QuestionWill I be able to use my Roko device with no home internet just to use my mobile device to stream though my Panasonic Vista tv?
Asked 5 years ago by Roger.
- Answer Roku must have Internet connection in order to streaming video. If you do not have home internet and want to use your mobile phone, your mobile phone must have capacity “hotspots “ function. Turn on your mobile phone hotspot and connect your Roku to your own hotspot for streaming. The video quality may reduce depending your data streaming limit by your phone provider, but it would work!
  Answered 5 years ago by Woodman
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QuestionDoes Roku play's through a receiver?
Asked 5 years ago by Dumpy.
- Answer If you hook into it yes, otherwise no. There are no independent plugs/jacks for you to route the Roku thru your audio receiver. If your audio receiver is capable of managing high definition connections (HDMI), then yes, you could play through your audio receiver.
  Answered 5 years ago by fleanote
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QuestionIf you have more than one tv, do you need a device for each tv?
Asked 5 years ago by Curious.
- Answer Yes
  Answered 5 years ago by ConsuelaCosplay
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Questioni have roku set up on 4 tv 2 tvs have roku sticks and both are prone to overheating when playing movies. if i go to the ultra can solve problem
Asked 5 years ago by ken.
- Answer Not heat with the Roku ultra.
  Answered 5 years ago by Tino23
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Questioni have the least expensive roku works grate question is if i get the roku ultra 4kplayer with the jbl head phones will i have to cancell my other roku or can i just plug in the new one also wlii the ear phones work with over the air channels???
Asked 5 years ago by tenpoint.
- Answer Headphones will only work with what is playing on the Roku itself. Audio from the TV will not be sent to the Roku. You can have multiple Roku's on your account
  Answered 5 years ago by AVGuy
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QuestionI just bought one today and it goes back tomorrow and all because it DEMANDS that I enter a credit card number and PII, Personally Identifiable Information. Why is this necessary to register and use a Roku or any device for that matter?
Asked 5 years ago by SSSS.
- Answer "How to open a Roku account and register your Roku without a credit card or PayPal"
  Answered 5 years ago by Jack
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Questions & Answers

Roku - Ultra 4K Streaming Media Player with JBL Headphones and Enhanced Voice Remote - Black

Q: Questioni don't have a smart tv. Will this work on it?

Q: QuestionWhat type of tv do i need? I'm thinking of buying for my son who wants to cancel his cable, but not quite sure what tpe of tv he has. Are there monthly fees that go onlong with this?

Q: QuestionHas everyone gotten the run-around from Sling TV? Where they claim to have no knowledge of the Best Buy DVR promotion and then overcharge you? ...I've been dealing with this for about 4 months.

Q: QuestionIs this the 2019 version of this product

Q: QuestionDo you have to have a separate Roku for every T.V. or can you use one Roku for two T.V.'s?

Q: QuestionIs it true that Roku does not support Dolby Vision on any of their streaming devices? Is that also for Roku Tvs? How does a company this big no have dolby vision when apple and chrome do?

Q: QuestionDoes the Roku Ultra support 5 Ghz network?

Q: QuestionDoes this model have an optical output? Reviews mention that it does but the description on the Best Buy site doesn't mention it.

Q: QuestionCan I request that you remove the batteries when I buy this? Then place a label/note on it that says no batteries included?

Q: QuestionDo you need to buy and any extra cable, to hook it up?

Q: QuestionIf our TV is wired to a receiver for surround sound, can you hook up the Roku device to the receiver instead of the TV?

Q: QuestionCan I get DirecTV NOW on this device

Q: QuestionIs this the newer roku model with the faster loading apps.

Q: QuestionIs the Xfinity Streaming App available on this Roku?

Q: QuestionWill I be able to use my Roko device with no home internet just to use my mobile device to stream though my Panasonic Vista tv?

Q: QuestionDoes Roku play's through a receiver?

Q: QuestionIf you have more than one tv, do you need a device for each tv?

Q: Questioni have roku set up on 4 tv 2 tvs have roku sticks and both are prone to overheating when playing movies. if i go to the ultra can solve problem

Q: Questioni have the least expensive roku works grate question is if i get the roku ultra 4kplayer with the jbl head phones will i have to cancell my other roku or can i just plug in the new one also wlii the ear phones work with over the air channels???

Q: QuestionI just bought one today and it goes back tomorrow and all because it DEMANDS that I enter a credit card number and PII, Personally Identifiable Information. Why is this necessary to register and use a Roku or any device for that matter?

Questioni don't have a smart tv. Will this work on it?

QuestionWhat type of tv do i need? I'm thinking of buying for my son who wants to cancel his cable, but not quite sure what tpe of tv he has. Are there monthly fees that go onlong with this?

QuestionHas everyone gotten the run-around from Sling TV? Where they claim to have no knowledge of the Best Buy DVR promotion and then overcharge you? ...I've been dealing with this for about 4 months.

QuestionIs this the 2019 version of this product

QuestionDo you have to have a separate Roku for every T.V. or can you use one Roku for two T.V.'s?

QuestionIs it true that Roku does not support Dolby Vision on any of their streaming devices? Is that also for Roku Tvs? How does a company this big no have dolby vision when apple and chrome do?

QuestionDoes the Roku Ultra support 5 Ghz network?

QuestionDoes this model have an optical output? Reviews mention that it does but the description on the Best Buy site doesn't mention it.

QuestionCan I request that you remove the batteries when I buy this? Then place a label/note on it that says no batteries included?

QuestionDo you need to buy and any extra cable, to hook it up?

QuestionIf our TV is wired to a receiver for surround sound, can you hook up the Roku device to the receiver instead of the TV?

QuestionCan I get DirecTV NOW on this device

QuestionIs this the newer roku model with the faster loading apps.

QuestionIs the Xfinity Streaming App available on this Roku?

QuestionWill I be able to use my Roko device with no home internet just to use my mobile device to stream though my Panasonic Vista tv?

QuestionDoes Roku play's through a receiver?

QuestionIf you have more than one tv, do you need a device for each tv?

Questioni have roku set up on 4 tv 2 tvs have roku sticks and both are prone to overheating when playing movies. if i go to the ultra can solve problem

Questioni have the least expensive roku works grate question is if i get the roku ultra 4kplayer with the jbl head phones will i have to cancell my other roku or can i just plug in the new one also wlii the ear phones work with over the air channels???

QuestionI just bought one today and it goes back tomorrow and all because it DEMANDS that I enter a credit card number and PII, Personally Identifiable Information. Why is this necessary to register and use a Roku or any device for that matter?