Questions & Answers

Q: QuestionI'm assuming the dimensions given are for the exterior. What are the interior dimensions? How tall of an item will fit?

Asked 3 years ago by Kim.

• A:Answer 7”Hx181/4”Wx14”D.

  Answered 3 years ago by WillieVerified Purchase

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Q: QuestionHas Samsung resolved the issue with the peeling black stainless steel finish?

Asked 3 years ago by Peeling.

This question was asked about the related product: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel

• A:Answer Black stainless steel is a coating, not really black stainless. Over time it will peel.

  Answered 3 years ago by HolyR

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Q: QuestionIt says this slim microwave will take the place of the hood vent in size. When measuring from cooktop to my bottom of my cabinets it is 30 inches. Can I still install this over my range?

Asked 3 years ago by Deana.

This question was asked about the related product: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel

• A:Answer Great question, Deana! To help with this, I have this link (https://bit.ly/3AzbU9i) to the installation manual for this model. Pages 7 and 8 have detailed diagrams showing all the spacing dimensions you'll need to be able to properly install this model. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionIs fingerprint resistant?

Asked 3 years ago by Rigo.

• A:Answer Yes. The keypad isn’t

  Answered 3 years ago by HolyRVerified Purchase

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Q: QuestionWhat are the dimensions of this "slim" micro? Why is it so expensive ($599)?

Asked 4 years ago by Bobby.

• A:Answer Hi there, Bobby! I have the full dimensions of this model listed as: 29 7/8 x 10 3/4 x 19 1/8. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat country was this microwave manufactured and assembled in?

Asked 4 years ago by B.

• A:Answer South Korea

  Answered 3 years ago by ArtesanoVerified Purchase

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Q: QuestionCan you use the timer while using the microwave at the same time?

Asked 4 years ago by Wombo.

• A:Answer Yes. I believe you can use both simultaneously.

  Answered 3 years ago by Ahchoo01Verified Purchase

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Q: QuestionWhat is the noise level when the fan speed is set to the highest setting? Lowest setting?

Asked 4 years ago by Harky.

• A:Answer I used my apple watch to measure the noise level. Highest setting: 75 db Lowest setting: 65 db

  Answered 3 years ago by PeterMVerified Purchase

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Q: Questionin reference to the cook top lighting feature of the micowave: a. what is the temperature (kelvin) of the light, in both positions? b. can the lights be tied to a lighting circuit with other under cabinet lighting?

Asked 2 years ago by russ.

This question was asked about the related product: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel

• A:Answer The lighting fixture is great. It is not shared with another product in the outlet.

  Answered 2 years ago by user552121

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Q: QuestionHow many sones is each vent speed?

Asked 3 years ago by customer.

• A:Answer The turbo setting is extremely powerful and loud. The sones can be found on google.

  Answered 3 years ago by HolyRVerified Purchase

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Q: QuestionHow to connect the vent with Samsung Cooktop NA30N7755TS? Smarthings app scan feature is not scanning the cooktop (both Microwave and Cooktop are added to Smarthings app successfully). it should turn on vent & light when i turn on cooktop?

Asked 3 years ago by Abhi.

• A:Answer Hello Abhi, Thank you for reaching out. We appreciate you letting us know your inquiry on how to connect the vent with a Samsung cooktop NA30N7755TS. We understand that this information may be essential for you to know, and we apologize if the SmartThings app does not scan the cooktop. We're here to help. Attached is a video link containing information on how to pair your hood to a cooktop. https://www.youtube.com/watch?v=iHMTuWebAHc If a range hood does not pair with a cooktop or range, you may refer to the guide below for troubleshooting steps. https://www.samsung.com/us/support/troubleshooting/TSG01203249/ For reference, I've included another helpful link which you can check about connecting and using SmartThings with your Samsung cooktop. https://www.samsung.com/us/support/answer/ANS00049148/ Do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative or for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144404588 -Angelica

  Answered 3 years ago by Samsung

  
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Q: Questionwhat is the CFM on each speed like ( high-med-low) I know the microwave overall is 550 cfm but what is the breakdown for each

Asked 3 years ago by dom.

This question was asked about the related product: Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel

• A:Answer 550 with the boost setting and then the high med low are great

  Answered 3 years ago by Sleek

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Q: QuestionIs the width exactly 29 7/8? Our opening is 29 15/16. We just bought a different brand that was supposed to be 29 7/8, but it is actually 29 15/16 and therefore doesn't fit...

Asked 4 years ago by Jsms.

• A:Answer I'm happy to help with this, Jsms! First, here is a link (ME11A7710DS/AA) to the installation manual for this model. Page 7 has detailed information about the spacing requirements for this model. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this microwave require external venting or can it be a recirculating vent fan

Asked 4 years ago by Russ.

• A:Answer It can recirculate the air. This microwave provides 3 options: 1 - recirculate 2 - roof venting to outside 3 - wall venting to outside

  Answered 3 years ago by PeterMVerified Purchase

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Q: QuestionOn the samsung website, the microwave is shown mounted under european 15" upper cabinets....but install manual says maximum 12"...if venting outside can I install this under my ikea cabinet which is 15"...

Asked 2 years ago by Shaker.

• A:Answer Hi There, Let's check the correct cabinetry measurements! I verified that this microwave is designed to be installed in a cabinet depth above and beside the unit at a maximum of 12 inches. The depth of the cabinet above your range should fall within the parameter for the mounting space of the microwave. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionWould I be able to install this microwave oven over an electric wall oven? I only see if placed over oven ranges.

Asked 4 years ago by Roxy.

• A:Answer I'm so glad you asked, Roxy! First, I'm providing this link (https://bit.ly/3AzbU9i) to the installation manual for this model. Page 7 has a detailed diagram showing the spacing requirements for this microwave. This model can be installed any place that meets these spacing requirements, and that you are able to properly vent the microwave. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat does the code rh-1 mean when cooking and the heat from the stove seems to be involved?

Asked 2 years ago by Net.

• A:Answer The rh-1 code refers to the humidity sensor. To reset it you can unplug the microwave for 5 minutes. It may also be a bad sensor or wiring.

  Answered 9 months ago by LarryP

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