Questions & Answers

Q: QuestionHow powerful is the ventilation system in this microwave?

• A:Answer The ventilation system has a power of 300 CFM.

Q: QuestionWhat is the wattage of this Samsung microwave?

• A:Answer The wattage of this microwave is 1000 watts.

Q: QuestionDoes this microwave have pre-programmed settings?

• A:Answer Yes, this microwave has pre-programmed settings for auto cook.

Q: QuestionIs the turntable removable in this microwave?

• A:Answer Yes, the turntable is removable.

Q: QuestionAre there different fan speeds available on this microwave?

• A:Answer Yes, there are two fan speeds available on this microwave.

Q: QuestionDoes this microwave have a timer?

• A:Answer Yes, this microwave has a timer.

Q: Questionmy old microwave vents in the back on top what ventilation system do this one have

Asked 4 years ago by beaver444.

This question was asked about the related product: Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black

• A:Answer Hello, beaver444. This microwave oven is designed for adaptation to the following three types of ventilation: A. Outside Top Exhaust (Vertical Duct) B. Recirculating (Non-Vented Ductless) C. Outside Back Exhaust (Horizontal Duct). ^Ty

  Answered 4 years ago by Samsung

  
  Helpful (34)Unhelpful (0)ReportAnswer this question

Q: Questioncan you turn sound off on this model?

Asked 4 years ago by MaryHunt.

• A:Answer Since I cannot find the settings for this function, I would be led to believe it is not available on this model. Also, Samsung loses a star here for lack of helpful customer service. Chatted with their ‘A.I’ for too long getting absolutely nowhere (it kept returning to microwave turning on by itself. Nowhere near an acceptable answer to the question “Is it possible to turn off the tones heard when pushing buttons on the microwave model ME16A4021AS?

  Answered 3 years ago by JCoulsonGen1PencilVerified Purchase

  • 
  Helpful (11)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you need charcoal filter for out vent system Type A. If yes what is part number.

Asked 4 years ago by AD.

• A:Answer Thanks so much for asking, AD! According to the installation manual for this model (https://bit.ly/2ZIIrNP) the charcoal filter is only needed for a nonvented exhaust setup. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long is the warranty on this product?

Asked 2 years ago by Dan.

• A:Answer 2years

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat do the numbered buttons 1-9 on the control panel do for this over the range Samsung microwave?

Asked 4 years ago by eiliny.

• A:Answer Use the numbered buttons to enter the amount of cooking time (for example, enter 1 3 0 for 1 minute and 30 seconds of cooking time). The default cooking power is 100%. After you have entered the desired cooking time, press START if you want to cook at 100% power. Do the following if you want to cook at a lower power: --Use the numbered buttons to enter the desired cooking time. --Press the COOK POWER button. --Use the numbered buttons to enter the desired cooking power (10% to 90%). For example, press 3 to cook at 30% power. --Press START.

  Answered 4 years ago by TechWriter

  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionIS THERE AN UNDERLIGHT (lights up beneath the microwave)?

Asked 3 years ago by JOJO.

• A:Answer yes

  Answered 3 years ago by ReneGCVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan i use surge protected extension cord capacity of 1000 watts or more to connect to this oven?

Asked 4 years ago by VP.

This question was asked about the related product: Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black

• A:Answer Thanks so much for asking, VP! According to page 3 of the installation manual (https://bit.ly/3edRvxR) this model is not designed for use with an extension cord. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is the diameter of the turntable?

Asked 4 years ago by Anonymous.

• A:Answer The turn table is 11 1/2”.

  Answered 3 years ago by JCoulsonGen1PencilVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the microwave come with the bracket & hardware?

Asked 4 years ago by Vi.

• A:Answer Yes it came with all hardware.

  Answered 4 years ago by Star2132Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this microwave have cooktop lighting and a nightlight function?

Asked 4 years ago by Deb2.

• A:Answer It sure does, Deb2! This model has a cooktop light that is controlled by a button on the control panel with a lightbulb icon. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionMy Samsung Over Range Microwave Model #ME16H702SES has started to make a loud noise and not heating up. Is there something I can check before needing to purchase a new one? Is this model still available?

Asked 1 year ago by Janet.

• A:Answer Yes, Janet, we have basic troubleshooting steps that you can follow to ensure that your microwave is operating as it should. Kindly click the links below and learn more by checking the hyperlinks. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Should you need further assistance with the range, please feel free to contact us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148352238) to help our team pull up your information when you message us. Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you need extra space to the left when the door is open? My space has a wall to the left.

Asked 2 years ago by Microwave.

• A:Answer The microwave door opens about 110°. Depending on how close the edge of the microwave is to the wall, you might have some issues. But its likely the handle might hit the wall. The microwave works great, the timer is perfect, the vent and light over the stove are excellent.

  Answered 2 years ago by WorldlyTravellerVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo the 1 through 6 numbers cook 1 through 6 minutes? Example-push 3 to get 3 minutes cook time?

Asked 3 years ago by rogervw.

• A:Answer No, you would have to push 300 and then start for 3 minutes.

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)