Questions & Answers

Q: QuestionIs the screen matte or glossy?

Asked 4 years ago by Thermal9.

• A:Answer I had the same question so I contacted Samsung to find out. Their answer: Yes it is glossy.

  Answered 4 years ago by Chris

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Q: QuestionWhat is the refresh rate of this monitor?

Asked 3 years ago by Oreo2008.

• A:Answer 60Hz

  Answered 2 years ago by Anonymous

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Q: Questiondoes this rotate vertically?

Asked 3 years ago by ezra.

• A:Answer It does not.

  Answered 2 years ago by bricehartwichVerified Purchase

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Q: QuestionIs it touch Screen

Asked 1 year ago by VanDiva.

• A:Answer Thank you for your question! This monitor does not have the touch screen feature.

  Answered 1 year ago by Samsung

  
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Q: Questionis this a mat screen or a gloss screen?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for your question! The ViewFinity S7 does not utilize Samsung’s Matte Display technology. If you are looking for a monitor utilizing the Matte Display to reduce glare and reflections, check out the ViewFinity S9 series.

  Answered 2 years ago by Samsung

  
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Q: QuestionI have received the open box without screw set for the stand. Is the screw a normal size thread one which I can get normally outside? Any information on the stand screws sizes should be helpful

Asked 2 years ago by Yokesh.

• A:Answer Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to hear this product didn't have the screw set you needed for setup. Please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

  Answered 2 years ago by Samsung

  
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Q: QuestionHow do I assemble the stand for the monitor?

Asked 2 years ago by GeorgeS.

• A:Answer An instruction manuel should have been included with the monitor, I recall I needed a screwdriver and I just followed the directions.

  Answered 2 years ago by tenormanVerified Purchase

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Q: QuestionWhat are the full dimensions? Want to put under kitchen cabinet

Asked 3 years ago by Jean.

Q: QuestionIs the HDMI port(s) HDCP compatible for watching movies from a Roku adapter?

Asked 3 years ago by HDCPcompatible.

• A:Answer Yes

  Answered 1 year ago by StephenjVerified Purchase

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Q: QuestionWill an adapter display 3840 x 2160? My GPU only has DVI output.

Asked 3 years ago by John.

• A:Answer Does your GPU support 3840 x 2160? If so, you can use a cable from your GPU to the HDMI input on the monitor. Best Buy has several cables, you just need to check which one will connect to your GPU.

  Answered 3 years ago by TEKTECHVerified Purchase

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Q: QuestionShould this come with a remote? Mine did not include a remote control....

Asked 4 years ago by Max.

• A:Answer No Remote is included with this.

  Answered 3 years ago by EdAtHomeVerified Purchase

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Q: QuestionCan it be mounted? I don't see the specification

Asked 4 years ago by mount.

• A:Answer The picture shows a vesa mounting spot on the back.

  Answered 4 years ago by Anonymous

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Q: QuestionDoes this monitor include speakers?

Asked 4 years ago by Charlie.

• A:Answer No Speakers

  Answered 3 years ago by EdAtHomeVerified Purchase

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Q: Questionadjustable stand?

Asked 4 years ago by deegee.

• A:Answer No

  Answered 4 years ago by EdAtHomeVerified Purchase

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Q: QuestionHow many watts of power does it consume while on and in standby mode?

Asked 4 years ago by Anonymous.