Questions & Answers

15 Questions & 29 Answers
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  • Question
    Will I be happy with the sound quality while streaming Pandora? Can I jam some System of a Down or some kind of metal loud enough? Or am I asking too much from this soundbar?   (4 Answers)

    By Johnnyhonda440 September 3, 2016.

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      Ive had this soundbar setup for almost 2 years. Mine is the HW-F850/ZA, maybe a couple function changes from the current model, but basically this same soundbar. Anyway, to answer your question: ABSOLUTELY,!!!! Once connected with a strong reliable bluetooth pairing, Your bluetooth device should have very little distortion(my iphone 6 has ZERO distortion up to the 2nd from the last click), and this Bar has Zero Distorion up to volume 44 out of 50 WITH the subwoofer set to MAX and the soundbar set to "PLUS MUSIC ON". Keep the sound-bar volume under 45, and set your bluetooth device around 80-90% of max. You will be BLOWN away at just how LOUD this soundbar gets when its used to play music via bluetooth. Ive also got the best soundbar you can buy from Magnolia, the DefTech Studio W. By comparison, the Deftech is a little cleaner at mid volume, and has a louder and truer bass response, but this samsung 850 is the loudest by a country mile when u crank it to the clouds!!!

      By Robwclark September 11, 2016.

    • Question
      Does your tv have to have altmos technology ?   (4 Answers)

      By ChicagoAudio August 7, 2016.

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        Answer

        Your TV does not have to have atmos technology to be able to use the soundbar.

        By Anonymous August 7, 2016.

      • Question
        I also purchased the rear speakers SWA-8000S but have been unable to pair them to the HW-K850 via Bluetooth. I have called Samsung and been told by one tech that they are not compatible. Does anyone know of rear speakers that are compatible?   (2 Answers)

        By BigEasy October 9, 2016.

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          it only works for the 360, 450 and 550. NOT compatible with the atmos soundbar

          By none January 19, 2017.

        • Question
          Does Surround have to be turned ON or OFF in order to hear atmos effects? I raised the FTL and FTR levels as high as they can go, 3, and moved a little closer to bar and not sure what I should be hearing. Is there a test video online?   (4 Answers)

          By beartunes June 7, 2017.

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            You can only hear Atmos using a 4K Ultra DVD player with an Ultra DVD recorded in Atmos. The blue light will light up on your soundbar

            By NSXTASY July 3, 2017.

          • Question
            I bought this and can't tell when/if ATMOS is on. I thought I read that the display in the front should say ATMOS when it determines a movie with atmos signal. I rented "Fantastic Beasts" as that's one title that specifically says it has ATMOS s/track   (2 Answers)

            By beartunes June 7, 2017.

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              There is a little blue indicator on the top right of the sound bar. You have to make sure your set up is just so for atoms to work. Your blu ray player needs to be connected to the sound bar via HDMI and your sound bar needs to be connected to the TV via HDMI. Also make sure your player set to pass sound as bitstream so the sound bar can decode the atmos tracks properly.

              By Jdpipkin June 23, 2017.

            • Question
              Loved hearing this at the store but does it have the incredible effects for xbox or any movie? I saw a review where a guy mentioned he couldn't find netflix compatible movies. Seems pointless if the awesome some didn't come thru on everything played.   (2 Answers)

              By TechNoob October 11, 2016.

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                Think you have to upgrade ur Netflix account to the 4K plan. that's the membership that carries Dolby atmos.

                By mexisp2 November 1, 2016.

              • Question
                Samsung - 3.1.2-channel Soundbar With Wireless Subwoofer And Dolby Atmos® Technology - open box are they returns used or new   (1 Answer)

                By Anonymous October 11, 2016.

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                  Google is ur friend use it. See attached picture

                  By Leo45 November 1, 2016.

                • Question
                  I bough this about a month ago. I want to stream music from my phone. The BT connection sucks and the multi room app says I need to have a button to connect that I cant find on my soundbar at all. How do I connect to the app? im ready to return it.   (1 Answer)

                  By mares85 September 23, 2016.

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                    There is a button on the bottom of the soundbar that you need to push if you want to connect the speaker via wi-fi (not Bluetooth) or add other speakers to the Samsung Multiroom App. One button is marked "Wi-Fi Setup" which you press to set the soundbar up on Wi-Fi. The second button is marked "Spk Add" to add speakers. Please refer to page 9 of the User Manual

                    By BigEasy October 9, 2016.

                  • Question
                    Hey so I bought this with the two rear speakers. The soundbar and sub is connected and sounds great to the tv but having trouble connecting the 2 speakers. The soundbar says Wifi Ready and both the speakers said the same thing with blinking white dot.   (2 Answers)

                    By Zack May 24, 2017.

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                    • Answer

                      Rear speakers do not work with this model, if you want something of that sort you could can buy an of Samsung's Radiant 360 speakers.

                      By Mark August 7, 2017.

                      • Verified Purchaser
                      • My Best Buy® Elite Member
                  • Question
                    How do you change bass, treble, sub wolfer no eemite   (1 Answer)

                    By Chiefs January 23, 2017.

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                    • Answer

                      I'm not sure what eemite means, but there is a settings icon on the remote and a small display on the unit to show your selections. It's really straightforward.

                      By shockwave April 12, 2017.

                      • Verified Purchaser
                      • My Best Buy® Elite Plus Member

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