Questions & Answers

Name: Samsung - 4.0 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - White
Brand: Samsung
SKU: 6447500
Price: 629.99 USD
Availability: InStock
Rating: 4.4 (898 reviews)

Samsung - 4.0 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - White

Model:: WA40A3005AW; |
SKU:: 6447500

User rating, 4.4 out of 5 stars with 898 reviews.

Highly rated by customers for:

$629.99

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QuestionCan I use a fabric softener dispenser ball during normal or quick wash? I do not want to always have to choose deep wash. Also how do I cut off extra rinse to shorten the washing time? This machine takes so much more time and water. Thank you.
Asked 3 years ago by Marilyn.
- Answer Hi Marilyn, Thank you for reaching out and we hope you are in good health. We are glad to know that you have selected and purchased a Samsung washer. We hope that the appliance is working up to your standard. Yes, you can use a fabric softener dispenser ball during normal or quick wash. I have shared the user manual link below. Please click or get to the link and turn to page 56 for the cycle chart. The cycle chart will allow you to plan your washes as you would know which setting to use. https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144378410 Leo
  Answered 3 years ago by Samsung
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QuestionI just ordered this in a set. Does it come with the power cord? I did pay for full installation and not sure if that is included. The store is closed and my delivery is set for tomorrow #impulsebuyer
Asked 4 years ago by DeeDee.
- Answer They bring everything and install and set up. I’ve had mine few weeks and love it. It’s little getting use to because mine were so old.
  Answered 4 years ago by Samsung
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Questiondo you pick up the old washer
Asked 4 years ago by yukisan.
- Answer Yes- you can pay to have the old washer removed. I think it was $30, and was well worth it to me!
  Answered 4 years ago by flyer
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QuestionNeed a washer 26 inches wide or less; new water heater takes up more space than old one... thx
Asked 4 years ago by Sonja.
- Answer Washer is right at 26 inches wide give a fraction of a 1/8th of a inch.
  Answered 4 years ago by McAdoo
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QuestionIs there a slot for adding fabric softener?
Asked 4 years ago by Ness.
- Answer The fabric softener alot is right in the middle of the agitator. It says fabric softener on the part where you need to pour the fabric softener in. The detergent goes in the mix with the clothes. Close the lid and choose your options and go.
  Answered 4 years ago by Millie
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QuestionWhat is the depth and width of this machine. I have a small laundry room and the width of my old one is 27 inches and I think shorter for the depth. I have an old Kenmore set that is 10 years old and I don't know what the cu. ft. is?
Asked 4 years ago by Kate.
- Answer Yes ours was the same. A 30 in Max door opening. Dimensions are listed but.yes they fit
  Answered 4 years ago by Ysyyy
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QuestionIs there any function on this washer that needs an app to use it? In the product description there is mention of “needs an app” to use.
Asked 4 years ago by SacramentoNan.
- Answer I have not had to download an app to use my Samsung washing machine.
  Answered 4 years ago by Samsung
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QuestionWhat is the delivery time and installation for zip code 19406. Is delivery free?
Asked 5 years ago by Elena.
- Answer Delivery was 2 1/2 weeks because we opted for a later delivery because we were going out of town for 7 or 8 Days. There was a charge to deliver and haul away - this was because we live about 55 to 60 miles from the Best Buy store.
  Answered 4 years ago by Bear
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QuestionIs this washer & dryer set made to be electric & gas??
Asked 7 months ago by SallyP.
- Answer Hi Sally, No, this washer only uses electricity as a source of power. Thank you and have a great day! -Ricardo
  Answered 7 months ago by Samsung
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QuestionWhere is the filter accessed and how do you remove and clean it?
Asked 1 year ago by Megh.
- Answer Hi Meg H, We know the importance of cleaning the filter of our Samsung washer. Let us help. I have shared the model's user manual link below for the steps to clean the mesh filter of your Samsung washer on page 42. https://downloadcenter.samsung.com/content/UM/202407/20240725162624384/DC68-03850F-05_IB_WA3000A_EN.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147494340, which will help our team pull up your information. ^Rainly
  Answered 1 year ago by Samsung
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QuestionOne a cycle has started, if I forget to put something in, can I raise the lid and open it without having to press a button to stop?
Asked 1 year ago by amy.
- Answer No, you have to “pause” the cycle and wait for the washer to unlock the lid.
  Answered 1 year ago by Anonymous
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QuestionDo you disconnect the old washer to install the new one or I have to do it before the installation?
Asked 1 year ago by Ricki.
- Answer no
  Answered 1 year ago by KenHuffyman
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QuestionI’ve had this washer less than 3 years and I am finding debris in my clothes and in the tub after washing. I’ve just ran self clean 3 times in a row and every time there is a lot of dirt/debris in the tub. Please advise
Asked 1 year ago by Anonymous.
- Answer Greetings, Having a washer that is not cleaning the clothes would be an inconvenience for us. We're here to help you. Here's a link with instructions on how to keep your clothes clean after a cycle. Please read the link below, follow the steps, and then click the hyperlink for additional information. The clothes are not clean after washing in the Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Here is a link to some tips for keeping your washer's tub clean. Please review the embedded words and watch the included video in full. How to clean your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00030150/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146945482) to help our team pull up your information when you message us. Thank you. -Kimberly
  Answered 1 year ago by Samsung
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QuestionHas anyone here bought this maquine for an apartment but don’t want to do the permanent connection. Is there any way to used without the permanent connection ?
Asked 1 year ago by Anonymous.
- Answer Hi there, Yes, this appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet. Have a great day! ^Chrystel
  Answered 1 year ago by Samsung
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QuestionWhat type of agitator
Asked 2 years ago by Anonymous.
- Answer Greetings, We know how important it is to have a working dishwasher at home. We're set to assist in finding solutions. Please read the information and click the hyperlink related to your experience by following the instructions on this link. The Samsung dishwasher does not start or fill with water. https://www.samsung.com/us/support/troubleshooting/TSG01000965/ We would love to talk to you for more details on your dishwasher. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146523814) to help our team pull up your information when you message us. Thank you. -Kimberly
  Answered 2 years ago by Samsung
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Questionhow do u reset?
Asked 2 years ago by Anonymous.
- Answer Good day, We're glad to answer your inquiry. Let us provide the details you require. Please read this guide to learn how and when to reset and what to do if resetting doesn't help. Click this link and hyperlinks for tips. How to reset your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00087882/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146499495) to help our team pull up your information when you message us. Have a great day. -John
  Answered 2 years ago by Samsung
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QuestionWhen does this sale end?
Asked 2 years ago by Anonymous.
- Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille
  Answered 2 years ago by Samsung
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QuestionWhat is wrong with the machine when it will not drain the water out after the rinse cycle? What should I do?
Asked 2 years ago by Enixam.
- Answer Had this happen due to child's sock got down in drain. I recommend using a mesh bag for any small items. Hope this helps.
  Answered 2 years ago by Hillbillycollector
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Questiondose this have the old time tall aggitater?
Asked 2 years ago by kott.
- Answer No, without the tall agitator you have more room, no way for anything to get caught on an agitator. works great! Love It!!!
  Answered 2 years ago by DreamMachine
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QuestionHow much does the washing machine weigh
Asked 2 years ago by Eddie.
- Answer Hi Eddie, We have what you are looking for in this Samsung washing machine. The product weight is 127.9 lbs with a shipping weight of 138.9 lbs. Leo
  Answered 2 years ago by Samsung
  Answer this question

Showing 21-40 of 113 questions

Questions & Answers

Samsung - 4.0 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - White

Q: QuestionCan I use a fabric softener dispenser ball during normal or quick wash? I do not want to always have to choose deep wash. Also how do I cut off extra rinse to shorten the washing time? This machine takes so much more time and water. Thank you.

Q: QuestionI just ordered this in a set. Does it come with the power cord? I did pay for full installation and not sure if that is included. The store is closed and my delivery is set for tomorrow #impulsebuyer

Q: Questiondo you pick up the old washer

Q: QuestionNeed a washer 26 inches wide or less; new water heater takes up more space than old one... thx

Q: QuestionIs there a slot for adding fabric softener?

Q: QuestionWhat is the depth and width of this machine. I have a small laundry room and the width of my old one is 27 inches and I think shorter for the depth. I have an old Kenmore set that is 10 years old and I don't know what the cu. ft. is?

Q: QuestionIs there any function on this washer that needs an app to use it? In the product description there is mention of “needs an app” to use.

Q: QuestionWhat is the delivery time and installation for zip code 19406. Is delivery free?

Q: QuestionIs this washer & dryer set made to be electric & gas??

Q: QuestionWhere is the filter accessed and how do you remove and clean it?

Q: QuestionOne a cycle has started, if I forget to put something in, can I raise the lid and open it without having to press a button to stop?

Q: QuestionDo you disconnect the old washer to install the new one or I have to do it before the installation?

Q: QuestionI’ve had this washer less than 3 years and I am finding debris in my clothes and in the tub after washing. I’ve just ran self clean 3 times in a row and every time there is a lot of dirt/debris in the tub. Please advise

Q: QuestionHas anyone here bought this maquine for an apartment but don’t want to do the permanent connection. Is there any way to used without the permanent connection ?

Q: QuestionWhat type of agitator

Q: Questionhow do u reset?

Q: QuestionWhen does this sale end?

Q: QuestionWhat is wrong with the machine when it will not drain the water out after the rinse cycle? What should I do?

Q: Questiondose this have the old time tall aggitater?

Q: QuestionHow much does the washing machine weigh

Best-selling top-loading washers

QuestionCan I use a fabric softener dispenser ball during normal or quick wash? I do not want to always have to choose deep wash. Also how do I cut off extra rinse to shorten the washing time? This machine takes so much more time and water. Thank you.

QuestionI just ordered this in a set. Does it come with the power cord? I did pay for full installation and not sure if that is included. The store is closed and my delivery is set for tomorrow #impulsebuyer

Questiondo you pick up the old washer

QuestionNeed a washer 26 inches wide or less; new water heater takes up more space than old one... thx

QuestionIs there a slot for adding fabric softener?

QuestionWhat is the depth and width of this machine. I have a small laundry room and the width of my old one is 27 inches and I think shorter for the depth. I have an old Kenmore set that is 10 years old and I don't know what the cu. ft. is?

QuestionIs there any function on this washer that needs an app to use it? In the product description there is mention of “needs an app” to use.

QuestionWhat is the delivery time and installation for zip code 19406. Is delivery free?

QuestionIs this washer & dryer set made to be electric & gas??

QuestionWhere is the filter accessed and how do you remove and clean it?

QuestionOne a cycle has started, if I forget to put something in, can I raise the lid and open it without having to press a button to stop?

QuestionDo you disconnect the old washer to install the new one or I have to do it before the installation?

QuestionI’ve had this washer less than 3 years and I am finding debris in my clothes and in the tub after washing. I’ve just ran self clean 3 times in a row and every time there is a lot of dirt/debris in the tub. Please advise

QuestionHas anyone here bought this maquine for an apartment but don’t want to do the permanent connection. Is there any way to used without the permanent connection ?

QuestionWhat type of agitator

Questionhow do u reset?

QuestionWhen does this sale end?

QuestionWhat is wrong with the machine when it will not drain the water out after the rinse cycle? What should I do?

Questiondose this have the old time tall aggitater?

QuestionHow much does the washing machine weigh