A:AnswerThe fabric softener alot is right in the middle of the agitator. It says fabric softener on the part where you need to pour the fabric softener in. The detergent goes in the mix with the clothes. Close the lid and choose your options and go.
A:AnswerThanks for asking, Dee1! The ActiveWave Agitator is Samsung's newest update to the old style washers that had an agitator. This new technology is designed to reduce noise, vibration, and tangling while still delivering powerful cleaning. ^Jecca
A:AnswerDelivery was 2 1/2 weeks because we opted for a later delivery because we were going out of town for 7 or 8 Days. There was a charge to deliver and haul away - this was because we live about 55 to 60 miles from the Best Buy store.
A:AnswerHi Meg H,
We know the importance of cleaning the filter of our Samsung washer. Let us help.
I have shared the model's user manual link below for the steps to clean the mesh filter of your Samsung washer on page 42.
https://downloadcenter.samsung.com/content/UM/202407/20240725162624384/DC68-03850F-05_IB_WA3000A_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147494340, which will help our team pull up your information.
^Rainly
A:AnswerGreetings,
Having a washer that is not cleaning the clothes would be an inconvenience for us. We're here to help you.
Here's a link with instructions on how to keep your clothes clean after a cycle. Please read the link below, follow the steps, and then click the hyperlink for additional information.
The clothes are not clean after washing in the Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Here is a link to some tips for keeping your washer's tub clean. Please review the embedded words and watch the included video in full.
How to clean your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00030150/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146945482) to help our team pull up your information when you message us.
Thank you.
-Kimberly
A:AnswerHi there,
Yes, this appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.
Have a great day!
^Chrystel
A:AnswerGreetings,
We know how important it is to have a working dishwasher at home. We're set to assist in finding solutions.
Please read the information and click the hyperlink related to your experience by following the instructions on this link.
The Samsung dishwasher does not start or fill with water.
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
We would love to talk to you for more details on your dishwasher. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146523814) to help our team pull up your information when you message us.
Thank you.
-Kimberly
A:AnswerGood day,
We're glad to answer your inquiry. Let us provide the details you require.
Please read this guide to learn how and when to reset and what to do if resetting doesn't help. Click this link and hyperlinks for tips.
How to reset your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00087882/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146499495) to help our team pull up your information when you message us.
Have a great day.
-John
A:AnswerDear Valued Best Buy Client,
Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
A:AnswerHi Eddie,
We have what you are looking for in this Samsung washing machine.
The product weight is 127.9 lbs with a shipping weight of 138.9 lbs.
Leo
