Questions & Answers

Q: QuestionHow easy is it to set this tv up. We are in our 80's hope it is easy, Thanks

Asked 2 years ago by Anonymous.

• A:Answer Yes, installation is straightforward thanks to the enclosed instructions pamphlet. The TV is lightweight and the enclosed stands (2) are simple to attach. It has two HDMI ports, two USB ports (one is Audio USB for auxiliary sound output), one RJ-45 network jack and a coaxial connection (if you’re using an antenna).

  Answered 2 years ago by EasyEdVerified Purchase

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Q: QuestionIs this tv 120hz?

Asked 2 years ago by Angel.

• A:Answer Hi Angel, No, the 43" CU8000 TV has a Refresh Rate of 60Hz. If you are looking for 120Hz, I recommend the 85" CU8000 TV and above. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes it have 120hz and 120 fps?

Asked 2 years ago by Vader.

• A:Answer Hi Vader, The CU8000 TV has 60Hz. If you are looking for 120Hz, I recommend the 85" CU8000 and above. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this tv be vertically mounted. Thanks

Asked 2 years ago by Mark.

• A:Answer Yes, you can vertically mount your Samsung CU8000 series TV to your wall. Choose a good wall mount bracket that can support the weight of your TV.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it have the option to use hands free alexa or bixby>

Asked 2 years ago by Manny.

• A:Answer Hi Manny, The CU8000 TV does come with a voice remote with Alexa or Bixby built-in, but it is not hands-free. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes it have a microphone built in to control hands free?

Asked 2 years ago by M.

• A:Answer Hi there, The CU8000 has a built-in voice assistant on the remote, but it is not hands-free. ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionHow do you mirror iphone to samsung tv cu8000 (exact steps) so you can facetime?

Asked 2 years ago by Vera.

Q: QuestionGenie RC73 remote will not sync with TV. This isn't my first rodeo. I have several Samsung TV's. First 8000 series. I go through TV's menu as directions say under remote. I even cleared the RC73 of any other possible syncs and used a new one.

Asked 2 years ago by SyncDirecTVGenieRC73.

• A:Answer Why won't anyone answer this question. I've had these type problems with other tv's. I don't want to have to use 2 or 3 remotes on one tv! Come on guys, how bout an answer. NOW! Thank u.

  Answered 1 year ago by Rsuz

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Q: QuestionYou Tube comes with local channels; yet you advised that you need an antenna to receive local channels. So, if you Tube goes out, the only way to get local channels is connecting with an antenna?

Asked 2 years ago by LocalChannels.

• A:Answer Hi, Youtube TV streams local channels through the internet. If you want to access local channels another way, then you will need to purchase and antenna and connect it to the TV. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: Questiondoes this come with Samsung tv plus?

Asked 2 years ago by Jack.

• A:Answer Yes, you must have a Samsung account or create one. Too easy

  Answered 2 years ago by IvanPVerified Purchase

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Q: QuestionDoes the CU8000 come with both YouTube and YouTube TV apps? Thank you.

Asked 2 years ago by Appraiser123.

• A:Answer Hi Appraiser123, Yes, the YouTube and Youtube TV app are available on the CU8000 TV. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionHi I recently bought this TV at Best Buy because I needed a smaller TV. In your specifications it says the tuner is digital as it does with most of your TV’s. Is this TV Next Gen? Is there a tuner that can be used with it if it is not?

Asked 2 years ago by Archimedes.

• A:Answer Yes, it has a coaxial input to attach an antenna without a need for a D-to-A converter.

  Answered 2 years ago by EasyEdVerified Purchase

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Q: QuestionStill lnchecking to see if specific apps are on the new SamsuappTV. Those included Hulu and Newsmax. This is why I asked. I don't want to buy a new TV and have the same problem. Software update said they were removed and no longer supported.

Asked 2 years ago by Gaily.

• A:Answer Thanks. I fixed the problem by buying a Roku stick. I can get everything with it for $50 rather than buying a new TV just for apps that were originally offered but no longer available from Samsung.

  Answered 2 years ago by Anonymous

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Q: QuestionJust double checking, is the stand Width 26.8 inches?

Asked 2 years ago by TomC.

• A:Answer Yes, the included feet attachment slots are approximately 26.8” center-to-center.

  Answered 2 years ago by EasyEdVerified Purchase

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Q: QuestionIf you connect it to a sound bar will the 3d external speakers still work?

Asked 2 years ago by Anonymous.

• A:Answer Hi there, The CU8000 offers Multi-Audio, which allows you to use both the TV and Bluetooth device simultaneously. However, this feature is primarily used for someone who needs to use Bluetooth headphones at a higher volume from the TV speakers. It is not recommended to use Multi-Output Audio with external speakers. If you are using Bluetooth speakers, please turn off the TV speakers. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this TV really 44.5 inches tall with the stand? That feels like it's a misprint to me. That would mean an 11 inch stand for a 23 inch TV!

Asked 2 years ago by gnarlygeek.

• A:Answer Well, this TV is not a support, it has legs on each side to provide better support. It stays fixed and secure. I have a 50" one and it has that type of support and I have never had any problem with both supports

  Answered 2 years ago by IvanPVerified Purchase

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Q: QuestionDoes this tv have a remote?

Asked 2 years ago by Anonymous.

• A:Answer All televisions come with remote controls.

  Answered 2 years ago by IvanPVerified Purchase

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Q: QuestionI read that the remote is charged by room light. since the room I want to put the TV doesn't have a lot of light can you put batteries in it. If not can I purchase a remote that can work on this TV using batteries

Asked 1 year ago by RobertO.

• A:Answer It does have a solar type of charger, we use it in our bedroom without much sunlight, there is a charging port to charge the remote if it is in the dark, hope this helps.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes this version have the Newmaxx and hulu apps available? I currently have a Samsung and many of the apps were removed due to Samsung not wanting to update whatever it needed.

Asked 2 years ago by Gaily.

• A:Answer I know it has many applications including Hulu but I don't know if Newmaxx but it must have because it is the last TV that Samsung released this year. That's why I bought it. Obviously the latest updates are downloaded and that's the best I think

  Answered 2 years ago by IvanPVerified Purchase

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